This document provides installation instructions for Unified CCE 12.5(1) ES115. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 12.5(1) ES115 on these Unified CCE components:
Do not install this engineering special on any component other than the following:
Installation of this patch requires that all Unified CCE services be shut down during the entire period of installation.
If the Unified CCE Services are set to manual, using the Unified CCE Service Control, start all the Unified CCE Services.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.5(1) ES115.
Caveats in this section are ordered by Unified CCE component, severity, and then identifier.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCvx81758 | 2 | cg.ctiserver | Not able to select Wrap-up Data on Finesse desktop |
Caveats are ordered by severity, then by defect number.
Defect Number: CSCvx81758
Component: cg.ctiserver
Severity: 2
Headline: Not able to select Wrap-up Data on Finesse desktop
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCvu96298 | 2 | pg.tdm | The UTC Fields are not initialized causing HLGR to fail. |
| CSCvu89253 | 3 | pg.opc | ICM 12.5 Router call key is not maintained for a transfer scenario |
| CSCvw90640 | 2 | pg.opc | ECC Variables Not Maintaining when Transferred between Avaya 12.5 Peripheral |
| CSCvp83424 | 3 | pg.opc | PG OPC crash during state transfer |
| CSCvy08809 | 3 | pg.opc | Skill Group Interval NetTransferOutCalls field not updated for the network Transfer |
| CSCvz74481 | 2 | pg.opc | UCCE 12.5 OPC Exception due to not clearing CID. |
| CSCvt06136 | 3 | pg.opc | opc-tdm.exe crashed with a mini dump. |
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