About this Document

This document provides installation instructions for Unified CCE 12.0(1) ES94. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.

This document contains these sections:

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About Cisco Unified CCE (and Unified CCE Engineering Specials)

Unified CCE Compatibility and Support Specifications

Unified CCE Version Support

Unified CCE Component Support

This section lists the Unified CCE components on which you can and cannot install this engineering special.

Supported Unified CCE Components

You can install Unified CCE 12.0(1) ES94 on these Unified CCE components:

Unsupported Unified CCE Components

Do not install this Engineering Special on any component other than,

Unified CCE Engineering Special Installation Planning

Installing Unified CCE 12.0(1) ES94

Installation of this patch requires that all Unified CCE services be shut down during the entire period of installation.

  1. It is always recommended to install this ES during a scheduled downtime.
  2. Using the Unified CCE Service Control, stop all the Unified CCE Services running on the system.
  3. Launch the installer provided and follow the instructions on the screen.

If the Unified CCE Services are set to manual, using the Unified CCE Service Control, start all the Unified CCE Services.

Uninstall Directions for Unified CCE 12.0(1) ES94

  1. To uninstall this patch, go to Control Panel.
  2. Select "Add or Remove Programs".
  3. Find the installed patch in the list and select "Remove".

Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.

Resolved Caveats in this Engineering Special

This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:

Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.

Resolved Caveats in Unified CCE 12.0(1) ES94

This section lists caveats specifically resolved by Unified CCE 12.0(1) ES94.

Index of Resolved Caveats

Caveats in this section are ordered by Unified CCE component, severity, and then identifier.

Identifier   Severity  Component  Headline
CSCvz53823  2  dbconfig  Multiple Vulnerabilities in xstream

Detailed list of Resolved Caveats in This Engineering Special

Caveats are ordered by severity then defect number.

Defect Number: CSCvz53823

Component: dbconfig

Severity: 2

Headline: Multiple Vulnerabilities in xstream


Symptom: This product includes Third-party Software that is affected by the vulnerabilities identified by the following Common Vulnerability and Exposures (CVE) IDs:

CVE-2021-39139 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39139
CVE-2021-39140 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39140
CVE-2021-39141 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39141
CVE-2021-39144 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39144
CVE-2021-39145 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39145
CVE-2021-39146 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39146
CVE-2021-39147 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39147
CVE-2021-39148 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39148
CVE-2021-39149 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39149
CVE-2021-39150 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39150
CVE-2021-39151 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39151
CVE-2021-39152 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39152
CVE-2021-39153 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39153
CVE-2021-39154 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-39154

The affected third-party software component has been upgraded to a version that includes fixes for the vulnerability. Future versions of the product(s) will not be affected by this vulnerability.

Conditions: Device with default configuration..

Workaround: Not available or not applicable.

Further Problem Description:
Additional details about the vulnerabilities listed above can be found at http://cve.mitre.org/cve/cve.html.

PSIRT Evaluation:
The Cisco PSIRT has assigned this bug the following CVSS version 3.1 score.
The Base CVSS score as of the time of evaluation is: 8.8

https://tools.cisco.com/security/center/cvssCalculator.x?version=3.1&vector=CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVE ID CVE-2021-39139, CVE-2021-39140, CVE-2021-39141, CVE-2021-39144, CVE-2021-39145, CVE-2021-39146, CVE-2021-39147, CVE-2021-39148, CVE-2021-39149, CVE-2021-39150, CVE-2021-39151, CVE-2021-39152, CVE-2021-39153, CVE-2021-39154 have been assigned to document this issue.
Additional information on Cisco's security vulnerability policy can be found at the following URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

Caveats resolved in earlier ESs and included as part of Unified CCE 12.0(1) ES94

Identifier

Severity

Component

Headline

CSCvs41895

1

dbconfig

PCCE4k: CUCM subscribers are auto discovered while performing inventory update on CM publisher

CSCvn99825

2

dbconfig

CVP server deploy fails while creating remote site when CVP hostname is given

CSCvo46854

2

dbconfig

ECE goes OOS when the department is getting created

CSCvo78127

2

dbconfig

SipServerGroup issues

CSCvp03348

2

dbconfig

unable to create main site in PCCE 12k.

CSCvp11040

2

dbconfig

Dialed Number Bulk DELETE does not work in PCCE 4K/12K

CSCvp18469

2

dbconfig

Internal server error seen when trying to open SPOG miscellaneous page

CSCvp20817

2

dbconfig

Remote Network Routing in Router gets disabled while creating new peripheral set

CSCvp28792

2

dbconfig

Fresh Install wizard throws error for ESXi C240 M4 servers for PCCE 2K

CSCvp30895

2

dbconfig

In PCCE 4K/12K, Capacity Info is Wrongly calculated for SkillGroups and other Config items

CSCvp32924

2

dbconfig

checkIfPeripheralConfigurationChanged & getECEHosts tasks fails with NullPointer exception

CSCvp37092

2

dbconfig

Gateway IPaddress to Hostname mapping creates problem while adding gateway in device configuration

CSCvp47032

2

dbconfig

More validations needs to be added during peripheral set deletion in PCCE 4k/12k deployment

CSCvp47242

2

dbconfig

Router Public Interfaces are getting changed during Peripheral Set creation/deletion

CSCvp57531

2

dbconfig

Enable Database Routing in Router gets disabled while creating/deleting Peripheral set

CSCvp58853

2

dbconfig

ECE goes OUT_OF_SYNC when agent password does not comply with the password policy

CSCvp59306

2

dbconfig

Can not create Dial Number when we have same peripheral set name across sites

CSCvp60962

2

dbconfig

Principal AW health status stays as ERROR when diag portal service starts after Tomcat service

CSCvp64750

2

dbconfig

Tomcat crash observed while handling config transactions

CSCvp76696

2

dbconfig

Default Config Creation in Social Miner fails while adding SM to cce inventory

CSCvp89228

2

dbconfig

PCCE SPOG missing default route configuration on CVP

CSCvq12348

2

dbconfig

Departmental Administrator not allowed to create agent or enable Email & Chat support

CSCvq67966

2

dbconfig

ECE goes out of sync when we perform Agent Update operation

CSCvq88066

2

dbconfig

PCCE v12 Supervisor re-skilling agent/skills page blank after installing ES21

CSCvr90903

2

dbconfig

HDS disk size needs to updated for PCCE deployment

CSCvs12341

2

dbconfig

SSO component registration is failing for CUIC subscribers in PCCE 4K deployment

CSCvs25265

2

dbconfig

Peripheral set capacity rules creation is not working

CSCvn77418

3

dbconfig

Incorrect error thrown on deleting gateways associated with location

CSCvn77421

3

dbconfig

IdS is reporting incorrect status in SPOG UI

CSCvn78159

3

dbconfig

In SPEC based deployment, status rules do not run.

CSCvn78163

3

dbconfig

Campaign Skill group Search Pop-over is not working as expected

CSCvn79565

3

dbconfig

Campaign Multi-edit popup and contacts template issues

CSCvn82112

3

dbconfig

DeploymentSettings and SignOut Ui issues in Fresh Install

CSCvn92277

3

dbconfig

enforce wrapup code missing for PCCE 12.0

CSCvo15059

3

dbconfig

Inconsistent behavior for 'Cancel' button click in Device Configuration UI

CSCvo28848

3

dbconfig

Run time status rules task is failing-for PCCE spec based harware

CSCvo45192

3

dbconfig

PG explorer marks entries as modified during normal traversal

CSCvo59157

3

dbconfig

PCCC 12.0 SIP Header Passing to ICM should not require parameter

CSCvo61931

3

dbconfig

Updating an ECE Agent with same screenName, ECE goes to out-of-sync

CSCvo66492

3

dbconfig

SPOG ECE Agent Screen Name does not allow spaces

CSCvo85717

3

dbconfig

Post Call Survey DN limit needs to be updated in PCCE 2k deployment

CSCvo98128

3

dbconfig

Disable Routing Client names in PG Explorer (UCM , VRU , MR PG) for PCCE deployment

CSCvp11036

3

dbconfig

Unable to create Agents and AgentTeam using bulk job in PCCE 4K/12K

CSCvp20793

3

dbconfig

Not able to delete Peripheral set under certain conditions

CSCvp21111

3

dbconfig

Device Hostname is truncated with an Error message in CVP Stats dialog

CSCvp28803

3

dbconfig

PCCE Fresh Install wizard is displaying PCCE 4K and 12K deployment types

CSCvp36895

3

dbconfig

Roles are not loading in Administrator gadget

CSCvp38942

3

dbconfig

PCCE disk size validation should be relaxed to include sizing consideration for Outbound Database

CSCvp47136

3

dbconfig

Transferable Files File Upload API endpont has to be changed

CSCvp66880

3

dbconfig

Custom Role user gets all Navigation menu's in cceadmin

CSCvp68561

3

dbconfig

Gateway deletion from inventory should not happen when it is mapped in CVP device configuration

CSCvp83276

3

dbconfig

PCCE Machine Limits need correction

CSCvp86341

3

dbconfig

ECE Differential sync fails under certain condition

CSCvp86346

3

dbconfig

populateExternalPageFeaturesFromCodes message filling up Tomcat logs

CSCvp93416

3

dbconfig

Registration of Context Service shows undefined

CSCvp98507

3

dbconfig

ECE Agent created using Bulk job do not get propagated to ECE.

CSCvq00400

3

dbconfig

Failed to retrieve placement of external page when card with no menu's exists in between

CSCvq06932

3

dbconfig

Providing wrong credentials while selecting Principal AW from CCEAdmin does not throw error

CSCvq12588

3

dbconfig

In PCCE 4K,In IE browser, Sync Staus layout is broken in Inventory

CSCvq27469

3

dbconfig

Inventory and Features page not loading post Contact Director deployment set

CSCvq32445

3

dbconfig

SPOG UI: Inventory alerts rules messages are truncated in the middle and not understandable.

CSCvq33205

3

dbconfig

If External machine name contains a long string, name is coming out of the delete popover in IE

CSCvq35784

3

dbconfig

Help icon is missing in New Site dialog in IE browser

CSCvq46558

3

dbconfig

'Select All' option is deselected in Departments summary view

CSCvq54170

3

dbconfig

PS deletion should check for machines membership in Sip server group

CSCvq62990

3

dbconfig

CVP DNIS API accepts more than 32 characters in each DNIS

CSCvq64857

3

dbconfig

Deletion of single DN using Bulk Job Deletion works however failed message is thrown.

CSCvn71946

4

dbconfig

Advanced search for IP Address in inventory throws an internal server error

CSCvn78580

4

dbconfig

Minor alignment issues in IE

CSCvo35666

4

dbconfig

PCCE: domain admin can still see removed tools from config manager

CSCvo61941

4

dbconfig

ECE Database Server is referred as services server in edit page of the inventory

CSCvo94307

4

dbconfig

Filter DN to Label Mapping option in PG Explorer for CUCM PG ( PCCE 4k/12k )

CSCvp28327

4

dbconfig

Choosing "Agent State after RONA" to "Ready" in PCCE Desk Settings trigger System validation alert.

CSCvp48558

4

dbconfig

No scrolling for sites in IVR Filetransfer screen if there are more sites

CSCvq13988

4

dbconfig

database transaction failed error shown to user if we use same value(case sensitive) in Username

CSCvq14472

6

dbconfig

ECCPayload API does not work in Packaged CCE deployments despite the API guide claiming support

CSCvp12852

3

doc

Edit Attributes for Multiple Agents Option missing in PCCE 11.6 GUI

CSCvp36907

4

doc

Application gateway gadget OLH incorrect about support for IP address change

CSCvo71587

3

install

Websetup doesn't come up after installing ICM12.0(1)_ES6

CSCvo91661

3

template

Courtesy Callback page issues

CSCvp19303

3

template

DataCenter based sorting is not working in DialNumber page

CSCvp23552

3

template

Accessibility issues in cceadmin

CSCvp98528

3

template

Edit button should be disable when we select agents from different Peripheral Sets

CSCvq47995

3

template

Stats icon missing for external CVP Reporting server

CSCvp37039

4

template

Not able to add users to ScriptAdmin role

CSCvq03677

2

web.config.api

PCCE2k: LD remains in UNAVAILABLE as login failed for user 'livedatauser' created by PCCE

CSCvq07040

2

web.config.api

CUIC Out-of-Sync post failover operation in the PCCE2k-SPOG inventory

CSCvs40373

2

web.config.api

Existing Agents Unable to be Enabled for ECE After Application of PCCE ES34

CSCvq01988

3

web.config.api

Personal callback DELETE API always returns a 404

CSCvq27248

3

web.config.api

Supporting ECC API deficient in UCCE deployments

CSCvq33281

3

web.config.api

PCCE2K-SPOG: Miscalculation/Representation of Total Alerts in the Inventory (Build #288)

CSCvq63352

3

web.config.api

Alert on the Router Configuration for enabling the Application Gateway using WebSetup in Inventory

CSCvp34995

3

web.config.ui

Unable to Add 20 Custom Gateways if Remote ICM is Configured

CSCvp36973

3

web.config.ui

PCCE SPOG Specific Navigation Menu's made available for UCCE

CSCvq44602

3

web.config.ui

CCEadmin always uses credentials of first CUCM in case of main site and remote site deployment

CSCvq45077

3

web.config.ui

MR PG's not available under the configuration in UCCE Admin for SocialMiner (HCS 2K)

CSCvq85125

3

web.config.ui

Switching to NAM(Deprecated) stuck at loading for long and after Inventory not displayed

CSCvr72636

3

web.config.ui

SSO supervisors gets blank screen when SPOG page is refreshed

CSCvp48927

4

web.config.ui

ALL-LANG: UCCE/PCCE WebAdmin: Calendar and time are not localized in Business Hours menu

CSCvp92559

2

web.setup

websetup router API throws java.lang.NumberFormatException while creating router

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