This document provides installation instructions for Unified CCE 12.5(1) ES65. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This engineering special addresses the defect causing the B-Side Campaign Manager to hang in standby when frequent import API requests for dialing-list are being sent in a quick succession of a gap of less than 13 milliseconds.
Installing the ES55 patch is a prerequisite to install the ES65 patch. Unified CCE 12.5(1) transitioned from Oracle Java Runtime Environment (JRE) to OpenJDK JRE after the initial release. Newer installs and upgrades with 12.5(1a) base installer run with OpenJDK JRE while the older installs and upgrades with 12.5(1) base run with Oracle JRE. The ES55 engineering special enables 12.5(1) systems to transition to OpenJDK and is a mandatory prerequisite for receiving further maintenance patches on CCE.
Although 12.5(1a) installer lays down OpenJDK JRE for CCE applications,engineering specials prior to ES55 that contain Java deliverable files as a fix, may not work as expected. ES55 bundles all those Java file related fixes and can be installed directly. Install ES55 as an alternative to the following ESes: ES4, ES5, ES7, ES12, ES21, ES22, ES25, ES30, ES33, ES39, ES43, ES50, and ES51.
Unified CCE 12.5(1) ES65
This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 12.5(1) ES65 on these Unified CCE components:
Do not install this engineering special on any component other than the following:
Check the version of tomcat installed by running <ICM HOME>\tomcat\bin\version.bat . If it is 9.0.37 or higher, then do the following steps:
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.5(1) ES65.
Caveats in this section are ordered by Unified CCE component, severity, and then identifier.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCvx94616 | web.config.api | B-Side Campaign Manager stays stuck in standby when frequent API requests are being sent. |
Caveats are ordered by severity then defect number.
Defect Number: CSCvx94616
Component: web.config.api
Severity: 2
Headline: B-Side Campaign Manager stays stuck in standby when frequent API requests are being sent.
|
ES# |
Identifier |
Severity |
Component |
Headline |
|
ES5 |
CSCvt61292 |
|
aw.tools |
ECC CTI variable size check enforcement to be relaxed and a warning to be displayed if size is exceeded |
|
ES7 |
CSCvs85018 |
|
dbconfig |
Finesse gadget is not loading in CCEAMDIN in PCCE Lab-Only mode |
|
ES7 |
CSCvs64183 |
|
dbconfig |
PCCE registration of SSO clients fail in SPOG |
|
ES7 |
CSCvs77949 |
|
dbconfig |
Agents with TraceON enabled for 12k is 400 in Doc vs 100 in System Capacity (pcce webadmin) |
|
ES7 |
CSCvs96235 |
|
dbconfig |
PCCE exeeded configuration limit should not trigger Service Busy state |
|
ES7 |
CSCvt09634 |
|
dbconfig |
PCCE 4K/12K day 1 validations are not exercised for both Main Site and Remote Sites |
|
ES7 |
CSCvu00949 |
|
dbconfig |
SPOG: Cloud Connect Integration page not working in Lab-Only mode |
|
ES7 |
CSCvt07963 |
|
dbconfig |
[VPAT Observation] Keyboard visual focus is not visible on some elements |
|
ES7 |
CSCvs48546 |
|
template |
SSO supervisor : cceadmin fails to load due to bundle mismatch |
|
ES7 |
CSCvs56462 |
|
template |
Miscellaneous page fails to load with InternalServerError when there are no NetworkVRU's in system |
|
ES7 |
CSCvt05248 |
|
template |
In 4k, while deleting a peripheral set, the validation errors are not getting listed in UI |
|
ES7 |
CSCvs77189 |
|
web.config.ui |
Cannot Switch to HCS 4K Deployment if Total Dialed Numbers on All CVP Route Clients Exceeds 4000 |
|
ES7 |
CSCvt01048 |
|
web.config.ui |
CVP shows OUT_OF_SYNC every 10 mins after CloudConnectInventoryScanner |
|
ES12 |
CSCvs21511 |
|
dbconfig |
PCCE 12K: HDS fails to register to SSO mode |
|
ES12 |
CSCvs49920 |
|
dbconfig |
Not able to switch PrincipalAW when DF Service is down on the existing PrincipalAW |
|
ES12 |
CSCvs79502 |
|
dbconfig |
PCCE4k: Able to add Machines to inventory with Same MachineName |
|
ES12 |
CSCvt65662 |
|
dbconfig |
NullPointerException during PCCE 4K/12K fresh install when Rogger is simplexed in the CSV |
|
ES12 |
CSCvs64057 |
|
template |
Reason Codes doesn't show in Teams gadget for the first time |
|
ES15 |
CSCvu54806 |
|
dbconfig |
Not able to update credentials of Remote Site CUCM PUB |
|
ES15 |
CSCvu85367 |
|
dbconfig |
Symmetric Key exception observed intermittently |
| ES21 | CSCvt74130 | dbconfig | PCCE2K Upgrade Wizard error | |
| ES21 | CSCvv12160 | dbconfig | External HDS save fails from Inventory after component update | |
| ES21 | CSCvv21519 | dbconfig | CUIC user group membership revoked for bulk user during PCCE sync | |
| ES21 | CSCvu91063 | dbconfig | PCCE 12.5 4K/12K Deployment Type - Peripheral Gateway API does not work | |
| ES21 | CSCvv04451 | template | Finesse gadget does not load in cceadmin Device Configuration | |
| ES21 | CSCvu25506 | web.config.api | Agent create/update with default SkillGroup failing with 500 error | |
| ES21 | CSCvv07804 | web.config.ui | CCE Administration Unable to Update IDS Subscriber Name | |
| ES21 | CSCvv43901 | web.config.ui | SPOG does not allow resetting SIGDigits back to 0 | |
| ES22 | CSCvv43532 | web.setup | Evaluation of icm for Apache Struts Aug20 vulnerabilities | |
| ES25 | CSCvu54806 | dbconfig | Not able to update credentials of Remote Site CUCM PUB | |
| ES25 | CSCvu85367 | dbconfig | Symmetric Key exception observed intermittently | |
| ES25 | CSCvu20611 | smart-license | Correct CCE Server License tag | |
| ES25 | CSCvv74905 | smart-license | ICM 12.5(1) setting "Next_Available_Number" to 5000 for "Smart_License_Entitlements" table. | |
|
ES33 |
CSCvw90939 |
|
security |
Multiple Vulnerabilities in openssl |
|
ES33 |
CSCvv51017 |
|
dbconfig |
Unable to Set the deploymentType to PCCE2k |
|
ES33 |
CSCvw45522 |
|
dbconfig |
Business Hours does not load departments if departments are more than 25 |
|
ES33 |
CSCvv53307 |
|
ova |
PCCE does not correctly validate CPU speed |
|
ES33 |
CSCvu91011 |
|
web.config.ui |
CCEadmin uses the first Finesse cluster credentials for Subscriber of the second cluster |
| ES39 | CSCvw82858 | web.config.api | Outbound Import API throws 503 service unavailable leading Tomcat to crash | |
| ES51 | CSCvw53423 | dbconfig | Issue in Fresh Install of PCCE Simplex Lab mode | |
| ES55 | CSCvx52770 | tools | Certmon does not handle the JAVA_HOME change when in FIPS mode | |
| ES59 | CSCvv53842 | dbconfig | Network Binding order corruption, result private and public IP got interchanged in t_machine_Address |
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