This document provides installation instructions for Unified CCE 12.0(1) ES74. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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12.0(1)
This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 12.0(1) ES74 on these Unified CCE components:
Do not install this engineering special on the components other than:
1. Download
the patch and copy the patch local to the server where patch is going to be
installed.
2. Stop
all the ICM services and applications running on the server.
3. Run
the patch installer exe and follow the instructions.
4. Reboot
the server on successful completion of patch install.
5. Start
the ICM services.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.0(1) ES74.
Caveats in this section are ordered by UNIFIED CCE component, severity, and
then identifier.
|
ES# |
Identifier |
Severity |
Component |
Headline |
|
69 |
CSCvw80444 |
6 |
Cg.ctiserver |
Support
for 2 Finesse Server Pairs during upgrade |
|
64 |
CSCvp83424 |
3 |
Pg.opc |
PG
OPC crash during state transfer |
|
51 |
CSCvt36779
|
3 |
router |
CCE
Business Hours May Not Work Following DST Change |
Caveats are ordered by severity then defect number.
Defect Number: CSCvt06136
Component: pg.opc
Severity: 3
Headline: opc-tdm.exe crashed with a mini dump
Symptom:
opc-tdm.exe crashed with a mini dump
Conditions: Avaya TDM OPC, when processing CSTA_QUEUED call event.
Workaround: NA
Further Problem Description: NA
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