Table Of Contents
Obtaining Technical Assistance
Contacting TAC by Using the Cisco TAC Website
About this Guide
Overview
The Cisco VG248 Analog Phone Gateway Hardware Installation Guide provides the information you need to install the Cisco VG248 Analog Phone Gateway (VG248) on your network.
Audience
Network engineers, system administrators, and telecom engineers should review this guide to learn the steps required to properly set up the VG248 in the network.
The tasks described in this guide are considered to be administration-level tasks. Because of the close interaction of the VG248 with Cisco CallManager and analog telephony systems, these tasks require that you are familiar with these systems as well.
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. (To see translations of the warnings that appear in this publication, refer to the appendix "Translated Safety Warnings.")
Warning
Objectives
This guide provides the required steps to install the VG248. You must use this guide in conjunction with the Cisco VG248 Analog Phone Gateway Software Configuration Guide to get the VG248 up and running on your network.
Because of the complexity of an IP telephony network, this guide does not provide detailed information for required procedures performed on other Cisco or third-party devices. Refer to the documentation provided with these systems for installation and configuration instructions.
Organization
Table 1 provides an overview of the organization of this guide.
Table 1 Cisco Digital PBX Adapter 7630 Administration Guide Organization
Provides overview of the hardware features and technical specifications of the VG248.
Provides information about preparing the site for installation, required tools, and safety information.
Describes the steps required to properly and safely install and configure the VG248 in your network.
Appendix A, "Regulatory Compliance and Technical Specifications"
Provides regulatory compliance and technical specifications for the VG248.
Provides translations of safety warnings used in this guide.
Related Documentation
For information about Cisco CallManager and additional information about the VG248, refer to these publications:
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Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
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http://www.cisco.com/public/ordsum.html
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http://www.cisco.com/go/subscription
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Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
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In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
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