Cisco Unity User Guide (With IBM Lotus Domino), Release 4.0(5)
Accessing Cisco Unity by Phone and from Your Computer

Table Of Contents

Accessing Cisco Unity by Phone and from Your Computer

Accessing Cisco Unity by Phone

Accessing the Cisco Unity Assistant


Accessing Cisco Unity by Phone and from Your Computer


This chapter contains two sections:

Accessing Cisco Unity by Phone

Accessing the Cisco Unity Assistant

Accessing Cisco Unity by Phone

Do the procedure in this section to access Cisco Unity by phone. If you are logging on for the first time, see the "Getting Started: Enrolling on Cisco Unity" chapter instead.

To Access Cisco Unity by Phone


Step 1 Dial the applicable number to call Cisco Unity from your desk phone, from another phone within your organization, or from outside your organization.

Step 2 If you are calling from another phone within your organization or from outside your organization, press * when Cisco Unity answers.

Step 3 If prompted, enter your ID (usually your desk phone extension), and press #.

Step 4 Enter your Cisco Unity password, and press #.


Tip If you forget your phone password, use the Cisco Unity Assistant to change it.



Related Topics

Changing Your Phone Password, page 13-5

Setting Up Alternate Devices, page 13-3

Changing What Cisco Unity Plays When You Log On, page 14-4

Accessing the Cisco Unity Assistant

Do the procedure in this section to access the Cisco Unity Assistant using your computer browser. If you experience problems viewing pages in the Cisco Unity Assistant, confirm that your browser is configured correctly. See "Setting Up Your Browser to Access the Cisco PCA" section on page 3-3.

To Access the Cisco Unity Assistant


Step 1 Go to http://<Cisco Unity server>/ciscopca. (The URL is case sensitive.)


Timesaver You may want to bookmark the Cisco PCA URL, so you do not have to enter the web address each time you want to access the Cisco Unity Assistant.


Step 2 Enter your credentials:

Full Name

Enter your full IBM Lotus Notes user name.

The full name consists of your user name, any organizational units that your Domino Person document resides in, and the IBM Domino certifier domain that you belong to. (For example, enter Terry Campbell/Sales/Cisco.)

Internet Password

Enter the Internet password for your Domino user account. You may not be able to leave this field blank, even if you do not have an Internet password. Contact your Cisco Unity administrator for assistance.

If you cannot remember your Cisco PCA password, contact your Cisco Unity administrator for assistance.


Step 3 Under Options, check any or all of the following fields so that you do not have to re-enter your credentials the next time you log on to the Cisco PCA:

Remember User Name

Remember Password

Remember Domain

For security reasons, you may wish to enter some or all of your Cisco PCA credentials each time that you log on, especially if you share a computer with others. (Depending on how Cisco Unity is set up, the above options may not be available to you.)

Step 4 On the Cisco PCA Home page, click the Cisco Unity Assistant link.

When you are ready, click Log Off in the top right corner of the navigator bar.