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Table Of Contents
Setting Up Cisco Wireless IP Phones
Preparing to Install the Cisco Wireless IP Phone 7920
Configuring IP Phones in Cisco CallManager
Adding Phones to the Cisco CallManager Database
Adding Phones with Auto-Registration
Using Auto-Registration Prior to Release 3.3(3)SR1
Adding Phones with Auto-Registration and TAPS
Determining the MAC Address of a Cisco IP Phone
Adding Phones with Cisco CallManager Administration
Support for the Cisco 7920 Phone Type
Re-registering the Phone Using the Cisco 7920 Phone Type
Installing the Cisco Wireless IP Phone 7920
Safety and Performance Information
Providing Power to the Cisco IP Phone
Installing or Removing the Phone Battery
Powering On the Wireless IP Phone 7920
Active and Standby Phone Modes
Startup Settings for a Network Without DHCP
Setting Up Cisco Wireless IP Phones
This chapter describes how to install and configure the Cisco Wireless IP Phone 7920 on an IP telephony network:
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Preparing to Install the Cisco Wireless IP Phone 7920
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Before You Begin
Before you install Cisco Wireless IP Phone 7920s, you must determine how you want to configure the phones in your wireless network. Then, you can install the phone and verify its functionality. For more information, see Chapter 2 "An Overview of the Wireless Network."
The following sections provide network requirements and configuration tasks:
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Preparing to Install the Cisco Wireless IP Phone 7920
To install and configure the Cisco Wireless IP Phone, you must configure network settings, set up Cisco CallManager, and make changes locally on the phone. Review the following requirements and task list to prepare for the installation.
Network Requirements
For the Cisco Wireless IP Phone 7920 to successfully operate as a Cisco IP Phone endpoint, your network must meet the following requirements:
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Phone Configuration Tasks
See Table 3-1 for an overview of preparation tasks and installation procedures to configure Cisco Wireless IP Phone 7920s. For detailed information about these procedures, refer to the documentation that is listed in the table.
Table 3-1 Configuration Task List for the Cisco Wireless IP Phone
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Use this information when using the Phone Configuration page in Cisco CallManager Administration.
Device Information fields on this page auto-populates if information is relevant and available. You can edit fields to override system settings on a per-device basis.
See the "Adding Phones to the Cisco CallManager Database" section.
See the "Configuring Cisco Wireless IP Phones in Cisco CallManager" section.
Refer to Cisco CallManager System Guide.
Refer to Cisco CallManager Administration Guide.
2.
Establishes the infrastructure for the IP telephony network.
See the "Components of the VoIP Wireless Network" section and the documentation included with these devices.
3.
Identifies areas where RF signal coverage is required. Locates high usage areas (conference rooms), areas with RF interference (labs, equipment rooms), and other necessary coverage areas for wireless phones (stairwells, elevators, breezeways).
Refer to the Cisco Wireless IP Phone 7920 Design and Deployment Guide.
4.
Establishes the coverage, channels, signal strength, and authentication for the wireless voice network.
Refer to the Cisco Wireless IP Phone 7920 Design and Deployment Guide.
5.
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The method that you use to add the phones to Cisco CallManager determines how the directory number is assigned and whether you must obtain a MAC address first.
See the "Adding Phones to the Cisco CallManager Database" section.
Refer to Cisco CallManager Administration Guide.
Refer to Bulk Administration Tool User Guide for Cisco CallManager.
6.
Only required when using Cisco CallManager Administration or BAT to add phones to the Cisco CallManager database.
See the "Determining the MAC Address of a Cisco IP Phone" section.
7.
Sets system parameters such as IP settings (if not using DHCP in the network) and assigns a TFTP server.
Sets SSID, authentication type, encryption method, transmission rate, and power for the phone.
See the "Cisco 7920 Configuration Utility Overview" section.
See the "Configuring Network Profile Settings" section.
See the "Configuring Wireless Settings for the Profile" section.
8.
Sets phone settings such as ring tone, phone lock password, speed dials and phone book entries.
See the "Phone Profile Window" section.
9.
Provides alternate set of Cisco CallManager softkeys to users who do not want default Cisco Wireless IP Phone softkeys.
See the "Configuring Softkey Templates" section.
Refer to Cisco CallManager Administration Guide.
10.
Adds phones to Cisco CallManager database and provides enhanced telephony functionality.
See the "Configuring Cisco Wireless IP Phones in Cisco CallManager" section.
Refer to Cisco CallManager Administration Guide.
11.
Associates a user with a phone, enabling access to the User Options web-based application where users set up features such as call forwarding and speed dial, and subscribe to services.
See the "Adding Users to Cisco CallManager" section.
Refer to Cisco CallManager Administration Guide.
12.
Ensures that the phone communicates with the access point and Cisco CallManager.
13.
Ensures that users have adequate information to successfully use their Cisco IP Phones.
See the "Providing Information to Users By Using a Website."
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Configuring IP Phones in Cisco CallManager
The Cisco IP Phone requires Cisco CallManager to handle call processing. Refer to Cisco CallManager Administration Guide or context-sensitive help in the Cisco CallManager Administration application to ensure that Cisco CallManager is set up properly to manage the phone and to properly route and process calls.
Table 3-2 explains and provides references for many of the configuration activities for which you use Cisco CallManager Administration.
Table 3-2 Cisco CallManager Configuration Tasks
Add phones to Cisco CallManager database.
You can add phones one at a time or in batches, or you can have phones automatically register with Cisco CallManager.
See the "Adding Phones to the Cisco CallManager Database" section.
Configure and assign telephony features
You must use Cisco CallManager Administration to configure and assign lines and telephony features to the Cisco IP Phones.
See the "Configuring Cisco Wireless IP Phones in Cisco CallManager" section.
Add and associate users
In Cisco CallManager Administration, you can add users to the database and associate them with specific phones. Users gain access to web pages that allow them to configure phone options such as call forwarding and speed dialing.
Related Topics
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Adding Phones to the Cisco CallManager Database
Before installing the Cisco Wireless IP Phone, you must choose a method for adding phones to the Cisco CallManager database. Some methods require entering the media access control (MAC) address of the phone. Table 3-3 provides an overview of these methods.
The following sections describe these methods:
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Adding Phones with Auto-Registration
You can use auto-registration to quickly enter phones into the Cisco CallManager database without first gathering MAC addresses from the phones.
When auto-registration is enabled, Cisco CallManager begins the automatic startup process to obtain a directory number. During auto-registration, Cisco CallManager automatically assigns the next available sequential directory number to new phones as they register with Cisco CallManager.
After registering phones with Cisco CallManager, you can modify any settings, such as the directory numbers, by using Cisco CallManager Administration. Additionally, you can move auto-registered phones to new locations and assign them to different device pools without affecting their directory numbers.
Auto-registration is disabled by default in Cisco CallManager. You must enable and properly configure auto-registration before connecting any Cisco IP Phone to the network. For information about enabling and configuring auto-registration, refer to Cisco CallManager Administration Guide.
Using Auto-Registration Prior to Release 3.3(3)SR1
If you use auto-registration to register the Cisco Wireless IP Phone 7920 with Cisco CallManager 3.3 released prior to 3.3(3) SR1, you must make the configuration files on the phone available to the Cisco CallManager so the phone can be registered with the Cisco 7960 phone type. If the configuration files are not available, the Cisco CallManager cannot auto-register the phone.
Use this procedure to enable the configuration files for Cisco CallManager releases prior to 3.3(3) SR1.
Procedure
Step 1
Step 2
The Service Parameters Configuration page appears.
Step 3
Step 4
Step 5
Step 6
Related Topics
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Adding Phones with Auto-Registration and TAPS
You can add a group of phones quickly by using auto-registration and TAPS. First, use the Bulk Administration Tool (BAT) to add phones to the Cisco CallManager database with dummy MAC addresses. Then use TAPS to update MAC addresses and download pre-defined configurations for the phones.
To implement TAPS, you or the end-users dial a TAPS directory number and follow voice prompts. When the process is complete, the phone has downloaded its directory number and other settings. The correct MAC address for the phone is updated in Cisco CallManager Administration.
You must make sure that auto-registration is enabled in Cisco CallManager Administration for TAPS to function.
Refer to Bulk Administration Tool User Guide for Cisco CallManager for detailed instructions about BAT and about TAPS.
Related Topics
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Adding Phones with BAT
When you must add several phones at the same time to the Cisco CallManager database, you can use BAT. This plug-in application for Cisco CallManager enables you to perform batch operations, including registration, on multiple phones.
To add phones using BAT only (not in conjunction with TAPS), you first must obtain the appropriate MAC address for each phone.
Determining the MAC Address of a Cisco IP Phone
When adding phones to the Cisco CallManager database using Cisco CallManager Administration or using BAT, you must enter the media access control (MAC) address of the phone. Table 3-4 describes how to determine the MAC address of the Cisco Wireless IP Phone.
Table 3-4 Determining the MAC Address of the Phone
7920
Choose Menu > Network Config > MAC Address and look at the MAC Address field
See Chapter 5 "Configuring Network Profiles on the Cisco Wireless IP Phone 7920"
7920
Remove the battery and look on the back of the phone.
For detailed instructions about using BAT, refer to Cisco CallManager Administration Guide and to Bulk Administration Tool Guide for Cisco CallManager.
Note
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Adding Phones with Cisco CallManager Administration
You can add phones individually to the Cisco CallManager database using Cisco CallManager Administration. To do so, you first must obtain the MAC address for each phone. See the "Adding Phones to the Cisco CallManager Database" section for instructions.
After you have collected MAC addresses, choose Device > Add a New Device in Cisco CallManager Administration to begin.
For additional instructions and conceptual information about Cisco CallManager, refer to Cisco CallManager Administration Guide and to Cisco CallManager System Guide.
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Support for the Cisco 7920 Phone Type
Cisco CallManager release 3.3(3) SR1 and later includes support for the Cisco 7920 phone type in the Cisco CallManager Administration application. (Previously, there was no phone type for this phone and you had to configure it as a Cisco IP Phone 7960.)
If you upgrade to Cisco CallManager release 3.3(3) SR1 and later, you can choose the Cisco 7920 phone type when adding the wireless phone. However, if you perform the upgrade and have Cisco wireless phones on your network that were previously configured as Cisco IP Phone 7960s, you will must remove those entries from the Cisco CallManager database and assign the Cisco 7920 phone type to these phones. See the "Re-registering the Phone Using the Cisco 7920 Phone Type" section for details.
If you used auto-registration to register the Cisco Wireless IP Phone 7920 with Cisco CallManager 3.3 released prior to 3.3(3) SR1, you must make the configuration files on the phone available to the Cisco CallManager so the phone can be registered with the Cisco 7920 phone type. See the "Using Auto-Registration Prior to Release 3.3(3)SR1" section for details.
Re-registering the Phone Using the Cisco 7920 Phone Type
When you upgrade to Cisco CallManager version 3.3(3) SR1 and later, you might have Cisco Wireless IP Phone 7920s that were previously configured as Cisco IP Phone 7960s. If this is the case, you must remove those phones from the Cisco CallManager database and assign the Cisco 7920 phone type to the Cisco Wireless IP Phone 7920 as follows.
To perform this task, follow these steps:
Procedure
Step 1
Step 2
The Cisco CallManager Configuration window displays.
Step 3
Step 4
Step 5
All Cisco Wireless IP Phone 7920s will be deleted from the Cisco CallManager database.
Step 6
The Add a New Device window displays.
Step 7
The Add a New Phone window displays.
Step 8
The Phone Configuration window displays.
Step 9
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Step 10
The Cisco CallManager Administration application asks if you want to assign a directory number.
Step 11
Note
Related Topics
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Installing the Cisco Wireless IP Phone 7920
After setting up the wireless network to support voice communications and configuring the Cisco Wireless IP Phones in Cisco CallManager, you are ready to install the phones. This section includes the following installation information.
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Safety and Performance Information
Review the following warnings before installing the Cisco IP Phone. To see translations of these warnings, refer to the Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 document that accompanied this device.
Warning
Warning
Warning
WarningBattery Safety Notices
These battery safety notices apply to the batteries that are approved by the Cisco Wireless IP Phone 7920 manufacturer.
Warning
Caution
Caution
Caution
Caution
Caution
Caution
Caution
To obtain a replacement battery, contact your local dealer. Use only the batteries that have a Cisco part number.
Standard battery—CP-BATT-7920-STD
Extended battery—CP-BATT-7920-EXT
Caution
North America—CP-PWR-7920-NA
Central Europe—CP-PWR-7920-CE
United Kingdom—CP-PWR-7920-UK
China—CP-PWR-7920-CN
Japan—CP-PWR-7920-JP
To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 document that accompanied this product.
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Providing Power to the Cisco IP Phone
The Cisco Wireless IP Phone 7920 uses a battery for power. Table 3-5 describes the types of batteries available for the Cisco Wireless IP Phone and the maximum talk and standby times.
Note
The following sections provide information about the battery:
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Installing or Removing the Phone Battery
To install the battery in the Cisco Wireless IP Phone, follow these steps. See Figure 3-1 for a graphical overview of these steps.
Procedure
Step 1
Step 2
Step 3
Figure 3-1 Cisco Wireless IP Phone 7920 Battery Installation
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Charging the Battery
To charge your battery quickly, use the AC adapter shown in Figure 3-2. Plug the AC adapter into a wall outlet, and insert the connector into the base of your Cisco Wireless IP Phone 7920 or to the back of the desktop charger. You can use the phone while the battery is being charged.
Figure 3-2 Power Supply
Table 3-6 shows the charging time for the two types of batteries. Check the charging status on the phone display or on the front of the desktop charger. You can stop charging the battery when the battery is fully charged, and you can leave the batteries in the charger for extended time periods with no ill effects. Lithium ion batteries can be partially charged without shortening the battery life, because they have no memory. Batteries should handle up to 4000 recharges.
Table 3-6 Charging Time Information
Connected to PhoneStandard
3.5 hr
6 hr
Extended
4.5 hr
8.5 hr
To charge the Lithium ion battery, follow these steps:
Procedure
Step 1
Step 2
If the phone is turned off, the screen displays the message, "Battery Charging." When the battery is charged, "Battery Full" displays.
If the phone is turned on, the battery indicator bar blinks, displaying the current power level. When the battery is charged, the indicator bar stops blinking, and "Charging Complete" displays.
Step 3
Figure 3-3 Charging the Phone Battery
Using the Desktop Charger
The desktop charger, shown in Figure 3-4, can charge both the phone battery installed in the phone and an extra battery at the same time.
Figure 3-4 Desktop Charger
Note
You must enable the USB port on the Cisco Wireless IP Phone. For more information, see the "Activating the USB Port on the Phone" section.
To use the desktop charger, see Figure 3-4 and follow these steps:
Procedure
Step 1
Step 2
Step 3
Note
The LED indicator (5) turns red when the battery is charging. The indicator turns green when the battery charging is complete. Batteries will stop charging after they are fully charged. You can leave the phone or batteries in the charger for extended periods of time with no problems.
Table 3-7 gives the battery charging time information. Check the LED indicator for the charging status. You can stop charging the battery when the battery is fully charged.
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Powering On the Wireless IP Phone 7920
After charging the battery and configuring the Cisco Wireless IP Phone, you are ready to power on the phone. Use the following sections for more information about starting up the phone.
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To power on the Cisco Wireless IP Phone 7920, press and hold the Power On button until the phone begins its startup process by cycling through these steps:
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When the phone passes through these stages with no errors, the phone started up properly. Now the phone is in standby mode and is ready to place or receive calls.
The signal icon in the upper right corner shows the strength of the signal between the wireless access point and the phone. The phone must have an adequate signal to successfully place or receive calls. If the signal icon displays fewer than three bars, the weak signal will cause problems with phone performance.
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If the phone does not complete these steps successfully, see the "Resolving Startup and Connectivity Problems" section.
Related Topics
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Active and Standby Phone Modes
When the Cisco Wireless IP Phone 7920 is powered on, it can be in one of these two modes:
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Active mode—The phone is in active mode when the phone is performing one of the following actions:
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As long as there is an active RTP stream, the phone remains in active mode and consumes power. The standard battery provides up to 3 hours of talk time in active mode and the extended battery provides up to 4.25 hours of talk time.
Standby mode—The phone goes into standby mode two seconds after a scan is complete. The standard battery provides up to 21 hours of standby time and the extended battery provides up to 30 hours of standby time.
The phone will awake from standby mode in response to these events:
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Related Topics
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Startup Settings for a Network Without DHCP
If you are not using DHCP in your network, you must configure these network settings on the Cisco Wireless IP Phone 7920:
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Collect this information and follow the procedures defined in Chapter 5 "Configuring Network Profiles on the Cisco Wireless IP Phone 7920."
Related Topics
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