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Bulk Administration Tool User Guide, Release 4.4(3)
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Index
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Preface
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Overview
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Installation
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Working with Phones, IP Telephony Devices, and User Combinations
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Working with Users
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Working with User Device Profiles
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Working with Cisco IP Manager Assistant
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Working with Gateways and Ports
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Working with the Export Utility
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Working with TAPS
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Troubleshooting BAT and TAPS
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Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V -
Index
A
adding
Catalyst 6000 FXS ports 7-19
Catalyst 6000 FXS ports to Cisco CallManager 7-26
IP services to phone template 3-6
lines to existing phones 3-31
lines to phone template 3-5
manager assistant 6-11
phones 3-24
phone template 3-3
speed dial settings to phone template 3-6
user device profiles 5-1, 5-13
users 4-1
users to Cisco CallManager 4-8
VG200 FXS or FXO gateways to Cisco CallManager 7-15
VG200 gateways and ports 7-2
VG200 T1-CAS, T1-PRI, or E1-PRI gateways to Cisco CallManager 7-15
auto-registration 9-1
B
BAT
browser requirements 1-3
default location of log files 8-14, 10-1
error messages 10-2
installation overview 2-1
installing 2-3
log files 10-1
logging on 1-4
online help 1-4
overview 1-1
specifications 1-2
starting 1-3
stopping 1-5
uninstalling 2-8
upgrading 2-2
using 1-3
version 1-4
viewing log files 10-2
BAT.xlt
create CSV for CTI ports 3-9
create CSV for CTI ports-users 3-9
create CSV for H.323 clients 3-9
create CSV for H.323 clients-user 3-9
create CSV for manager assistant associations 6-5
create CSV for phones 3-9
create CSV for phones-users 3-9
create CSV for users 4-3, 4-13
create CSV for VGC phones 3-9
create CSV for VGC phones-users 3-9
create CSV for VGC virtual phones 3-9
create CSV for VGC virtual phones-users 3-9
creating Catalyst 6000 FXS ports 7-23
file location 2-3
browser requirements 1-3
C
Cisco CallManager
adding Catalyst 6000 FXS ports 7-26
adding CTI ports 3-24
adding H.323 clients 3-24
adding phones and users 3-26
adding users 4-8
adding VG200 FXS or FXO gateways 7-15
adding VG200 T1-CAS, T1-PRI, or E1-PRI gateways 7-15
adding VGC phones 3-24
auto-registration must be enabled for TAPS 9-1
Cisco Catalyst 6000 FXS ports
adding or updating ports 7-19
adding ports 7-19
adding to Cisco CallManager 7-26
creating BAT template 7-20
creating CSV file 7-21
deleting ports 7-30
deleting template 7-34
field descriptions 7-57
limit of 500 7-23
updating 7-29
Cisco CRA
required for TAPS 9-2
troubleshooting TAPS 10-6
uninstalling TAPS 2-9
uploading TAPS 2-7
Cisco IP IVR
required for TAPS 9-2
Cisco VG200
adding gateways and ports 7-2
adding to Cisco CallManager (FXS or FXO) 7-15
adding to Cisco CallManager (T1-CAS, T1-PRI, or E1-PRI) 7-15
configure using CLI prior to adding gateways in BAT 7-1
copying a template 7-16
creating a template 7-3
creating CSV file for FXS or FXO 7-7
creating CSV file for T1-CAS, T1-PRI, or E1-PRI 7-9
delete only selected gateways 7-17
deleting BAT template 7-34
deleting gateways 7-17
field descriptions for E1-PRI 7-44
field descriptions for FXO 7-37
field descriptions for FXS 7-35
field descriptions for T1-CAS 7-39
field descriptions for T1-PRI 7-44
overview 7-1
updating endpoint identifiers 7-7
Cisco VGC phones
adding VGC phones-users to Cisco CallManager 3-26
adding VGC phone-users to Cisco CallManager 3-26
creating CSV file 3-7
updating phone records 3-32
Cisco VGC virtual phones
adding VGC virtual phones-users to Cisco CallManager 3-26
adding VGC virtual phone-users to Cisco CallManager 3-26
creating CSV file 3-7
CLI 7-1
command line interface 7-1
configuring
user device profiles 5-1
copying
Catalyst 6000 FXS ports template 7-28
gateway directory number template 7-33
phone template 3-29
VG200 template 7-16
create dummy MAC address 3-15, 3-25, 3-27
creating
Catalyst 6000 FXS ports template 7-20
CSV file for Catalyst 6000 FXS ports 7-21
CSV file for user device profile 5-4
CSV file for VG200 FXS or FXO 7-7
CSV file for VG200 T1-CAS, T1-PRI, or E1-PRI 7-9
phone template 3-3
template for gateway directory number 7-32
user device profiles template 5-2
VG200 template 7-3
CSV
Catalyst 6000 FXS ports 7-21
creating a BAT.xlt for manager assistant associations 6-5
creating a BAT.xlt for users 4-3, 4-13
creating a text-based file for Catalyst 6000 FXS ports 7-25
creating a text-based file for manager assistant associations 6-8
creating a text-based file for phones, phones-users combination, IP telephony devices and IP telephony devices-users combination 3-16
creating a text-based file for update users 4-15
creating a text-based file for user device profiles 5-7
creating a text-based file for users 4-5
creating a text-based file for VG200 gateways and ports 7-12
creating custom manager assistant files 6-7
creating for user device profile 5-4
CTI ports 3-7
H.323 clients 3-7
manager assistant associations 6-4
phone 3-7
required location for saving files 4-6, 4-16, 5-8, 6-9
retaining stored values 4-17
text file for phones 3-16, 7-12, 7-25
tips for creating text-based CSV for Manager-Assistant Association 6-10
tips for creating text-based CSV for user device profiles 5-9
tips for creating text-based CSV for user device profiles with two lines 5-10
tips for creating text-based CSV for users 4-7, 4-16
tips for creating text-based file for CTI Ports or CTI Ports-users 3-17
tips for creating text-based file for H.323 clients or H.323 clients-users, 3-17
tips for creating text-based file for phones, phones-users, IP telephony devices, or IP telephony devices-users 3-17
tips for creating text-based file for VGC phones or VGC phones-users 3-17
tips for creating text-based file for VGC virtual phones or VGC virtual phones-users, 3-17
using BAT.xlt for Catalyst 6000 FXS ports 7-23
using BAT.xlt for phones 3-9
using BAT.xlt for phone-user combination 3-9
using BAT.xlt for telephony devices 3-9
using BAT.xlt for telephony devices-user combination 3-9
using BAT.xlt for update users 4-12
using BAT.xlt for users 4-2
VG200 for FXS or FXO 7-7
VG200 for T1-CAS, T1-PRI, or E1-PRI 7-9
VGC phones 3-7
VGC virtual phones 3-7
CTI ports
adding CTI ports-users combination to Cisco CallManager 3-26
associating new port to existing user 3-7
creating CSV file 3-7
deleting 3-39
directory number must match number of lines in template 3-8
enable authentication proxy rights 3-28
enable CTI application use 3-24, 3-28
using BAT.xlt to create CSV 3-9
using BAT.xlt to create CSV for CTI ports-users combination 3-9
using dummy MAC address option 3-25, 3-27
custom file
deleting phones 3-39
updating phones 3-32
D
deleting
assistants 6-18
Catalyst 6000 FXS ports 7-30
Catalyst 6000 FXS ports template 7-34
CTI ports 3-39
gateway directory number template 7-34
H.323 clients 3-39
IP telephony devices 3-39
manager assistant 6-15
managers 6-17
phones 3-39
phones using custom files 3-39
selected VG200 gateways 7-17
user device profiles 5-17
users 4-20
VG200 gateways 7-17
VG200 template 7-34
directory number
creating gateway template 7-32
securing from TAPS 9-7
downloading
phone configuration using TAPS 9-11
dummy MAC address 3-15, 3-25, 3-27, 3-37
E
E1-PRI
adding VG200 gateways to Cisco CallManager 7-15
creating the CSV file for VG200 gateways 7-9
field descriptions for VG200 7-44
enable authentication proxy rights
adding users 4-9
for CTI ports and users 3-28
for phones and users 3-28
enable CTI application use
adding users 4-9
CTI ports 3-24
CTI ports and users 3-28
phones 3-24
phones and users 3-28
endpoint identifiers, updating 7-7
error messages, BAT 10-2
Exported Fields
All Phone Details 8-6
All User Device Profile Details 8-12
Default Phone 8-5
exporting
phone records 8-4
user device profile records 8-11
user records 8-8
Export to BAT Format button does not work in BAT.xlt file 10-3
F
field descriptions
adding or updating lines 3-51
adding or updating lines to UDP template 5-18
Catalyst 6000 FXS ports 7-57
gateway directory number template 7-59
ground start 7-37
loop start 7-37
VG200 - E1-PRI 7-44
VG200 - FXO 7-37
VG200 - FXS 7-35
VG200 - T1-CAS 7-39
VG200 - T1-PRI 7-44
FXO
adding VG200 gateways to Cisco CallManager 7-15
field descriptions 7-37
FXS
adding Catalyst 6000 ports to Cisco CallManager 7-26
adding or updating ports for Catalyst 6000 ports 7-19
adding VG200 gateways to Cisco CallManager 7-15
creating BAT template for Catalyst 6000 ports 7-20
creating CSV file for Catalyst 6000 ports 7-21, 7-23
creating CSV file for VG200 gateways 7-7
creating the CSV file for VG200 gateways 7-7
deleting Catalyst 6000 ports 7-30
field descriptions for Catalyst 6000 ports 7-57
field descriptions for VG200 7-35
updating Catalyst 6000 ports 7-29
G
gateway
Cisco Catalyst 6000 FXS ports 7-1
Cisco VG200 overview 7-1
gateway directory number
copying template 7-33
deleting template 7-34
field descriptions for template 7-59
template 7-32
gateway directory number template
required if you specified directory numbers 7-32
ground start, field descriptions 7-37
H
H.323 clients
adding H.323 Client-users to Cisco CallManager 3-26
creating CSV file 3-7
deleting 3-39
halting TAPS 9-7
help 1-4
I
installing
BAT/TAPS 2-3
BAT/TAPS prerequisites 2-3
completing TAPS installation 2-7
no backward template migration 2-2
no template migration when upgrading from release 3.0(3) 2-2
overview 2-1
TAPS 2-5
TAPS after BAT has already been installed 2-5
TAPS prerequisites 2-5
template migration during upgrade 2-2
instructions, TAPS for end-users 9-11
IPMA
adding manager assistant 6-11
BAT.xlt 6-5
creating CSV file 6-4
creating custom manager assistant files 6-7
creating text-based CSV file 6-8
deleting assistants 6-18
deleting manager assistant 6-15
deleting managers 6-17
manager and assistant line configurations 6-12
setting up phones and Lines 6-1
L
lines
adding or updating 3-5
field descriptions for adding or updating 3-51
field descriptions for adding or updating to UDP template 5-18
maximum number 3-5
log files
BAT 10-1
explanation of file naming convention 8-14, 10-2
export log files 8-14
viewing 10-2
logging on to BAT 1-4
loop start,field descriptions 7-37
M
MAC address
dummy MAC address 3-37
generate a list of phones with dummy 3-37
module in slot 7-4
N
NM-1V 7-4
NM-2V 7-4
NM-HDV 7-4
O
overview
adding or updating FXS ports for Catalyst 6000 modules 7-19
adding VG200 gateways and ports 7-2
BAT 1-1
Catalyst 6000 FXS ports 7-19
creating CSV files for FXS ports on Catalyst 6000 modules 7-21
gateway directory number 7-31
working with gateways and ports 7-1
P
phone
adding a template 3-3
adding lines to existing phones 3-31
adding or updating IP services 3-6
adding or updating lines 3-5
adding or updating speed dial settings 3-6
adding phones-users combination to Cisco CallManager 3-26
adding to Cisco CallManager 3-24, 3-26
BAT reaction if line information fails during insert 3-29
copying a template 3-29
creating CSV file 3-7
CSV text file 3-16, 7-12, 7-25
deleting 3-39
deleting templates 3-41
enable authentication proxy rights 3-28
enable CTI application use 3-24, 3-28
exporting records 8-4
field descriptions for phone template 3-42, 3-57
generate a list of phones with dummy MAC addresses 3-37
updating 3-32
updating lines 3-35, 5-15, 5-16
using BAT.xlt to create CSV for phone 3-9
using dummy MAC address option 3-15, 3-25, 3-27
ports adding VG200 7-2
prerequisites
BAT/TAPS 2-3
TAPS 2-5
Q
query
updating lines 3-35, 5-15, 5-16
updating phones 3-32
R
removing user device profiles 5-17
repository manager 2-7
reset devices after update 3-34
restart devices after update 3-34
S
secure TAPS 9-7
securing directory numbers from TAPS 9-7
services, adding or updating 3-6
specifications 1-2
speed dial settings, adding or updating 3-6
starting
BAT 1-3
TAPS 9-6
stopping
BAT 1-5
TAPS 9-7
sub-unit 7-4
T
T1-CAS
adding VG200 gateways to Cisco CallManager 7-15
creating the CSV file for VG200 gateways 7-9
field descriptions for VG200 7-39
T1-PRI
adding VG200 gateways to Cisco CallManager 7-15
creating the CSV file for VG200 gateways 7-9
field descriptions for VG200 7-44
TAPS
auto-registration must be enabled 9-1
Cisco CRA required 9-2
Cisco IP IVR required 9-2
completing installation 2-7
completing uninstallation 2-9
configuring 9-3
halting 9-7
installing once BAT is already installed 2-5
instructions for end-users 9-11
securing directory numbers 9-7
starting 9-6
stopping 9-7
taps.aef 2-7
troubleshooting on the Cisco CRA server 10-6
uninstalling 2-8
uploading to Cisco CRA Administration server 2-7
version 1-5
taps.aef 2-7
template
adding or updating IP services 3-6
adding or updating lines 3-5
adding or updating speed dial settings 3-6
BAT.xlt file location 2-3
copying Catalyst 6000 FXS ports 7-28
copying gateway directory number 7-33
copying phone 3-29
copying VG200 7-16
creating Catalyst 6000 FXS ports 7-20
creating VG200 7-3
deleting Catalyst 6000 FXS ports 7-34
deleting gateway directory number 7-34
deleting phone 3-41
deleting VG200 7-34
field descriptions for adding or updating lines 3-51
field descriptions for adding or updating lines to UDP template 5-18
field descriptions for Catalyst 6000 ports 7-57
field descriptions for gateway directory number 7-59
field descriptions for phone 3-42, 3-57
field descriptions for VG200 - E1-PRI or T1-PRI 7-44
field descriptions for VG200 - FXO 7-37
field descriptions for VG200 - FXS 7-35
field descriptions for VG200 - T1-CAS 7-39
gateway directory number 7-32
gateway directory number is required if you specified directory numbers 7-32
migration during upgrade 2-2
no backward migration 2-2
overview of gateway directory number 7-31
phone 3-3
user device profiles 5-2
troubleshooting
BAT 10-2
BAT and TAPS 10-1
couldn't create user object. Check if DC Directory is running 10-6
data files (CSV) format do not match phone template/sample file 10-3
errors occur when using the dummy MAC address option 10-4
Export to BAT Format button does not work in BAT.xlt file 10-3
MAC address values are not allowed in the file if dummy MAC address values are desired 10-5
port data in record number n does not match the corresponding sample file/number of lines and speed dials in phone template chosen 10-5
port identifier contains invalid endpoint prefix 10-4
port identifier contains invalid port number 10-4
port number not configured in the template 10-5
same directory number cannot be assigned twice to a device in the same partition 10-6
selected template does not contain DN details for directory number 10-4
TAPS 10-6
TAPS on the Cisco CRA server 10-6
the page cannot be displayed 10-3
when the Cisco CRA server starts, the JTAPI subsystem shows partial service or out of service 10-6
U
uninstalling
BAT/TAPS 2-8
removing TAPS from Cisco CRA Administration server 2-9
update users
creating CSV file 4-12
creating text-based CSV file 4-15
updating
Catalyst 6000 FXS ports 7-19, 7-29
endpoint identifiers 7-7
lines for phone template 3-5
phone configuration using TAPS 9-11
phones 3-32
services to phone template 3-6
speed dial settings to phone template 3-6
users 4-12
VGC phones 3-32
upgrading BAT 2-2
uploading TAPS to the Cisco CRA Administration server 2-7
user
exporting records 8-8
using BAT.xlt for phone-user combination 3-9
user device profiles
configuring 5-1
creating a template 5-2
creating text-based CSV file 5-7
CSV file 5-4
deleting 5-17
exporting records 8-11
inserting 5-13
removing 5-17
users
adding 4-1
adding to Cisco CallManager 4-8
creating CSV file 4-2
creating text-based CSV file 4-5
deleting 4-20
updating 4-12
using BAT.xlt for phone-user combination 3-9
V
validate
phone records 3-22
user device profiles 5-12
VIC-2FXO 7-4
VIC-2FXS 7-4
Viewing log files 10-2
VWIC-1MFT-E1 7-5
VWIC-1MFT-T1 7-4
VWIC-2MFT-E1 7-5
VWIC-2MFT-T1 7-4