Table Of Contents

A - B - C - D - E - G - I - L - M - N - O - P - R - S - T - U - V -

Index

A

adding

alternate extensions 4-4, 4-5

alternate names 4-7

class of service 6-2

MWIs for other extensions 4-41

user templates 7-2

Administrator account 1-2

administrators

creating 8-1

deleting 11-2

after logon conversation, changing 4-24

alternate extensions

adding 4-4, 4-5

class of service settings 5-3

deleting 4-6

overview 4-4

alternate greeting

notification prompt 4-28

preventing callers from leaving messages 4-29

preventing callers from skipping 4-29

transfer to greeting without ringing phone 4-29

alternate names

adding 4-7

overview 4-7

ANI, playing 4-39

application users

creating 8-1

deleting 11-2

B

before and after message conversation, changing 4-39

broadcast messages, enabling users to send 4-8

Bulk Administration Tool, accessing 9-2

Bulk Edit utility, accessing 9-1

C

calendars, accessing Exchange for personal call transfer rules 4-3

caller ID 4-39

caller input overview 4-26

call holding

class of service settings 5-4

defined 4-9

call screening

class of service settings 5-4

defined 4-10

call transfers

class of service settings 5-4

overview 4-9

changing

after logon conversation 4-24

before and after message conversation 4-39

conversation menu responses 4-16

conversation menu style 4-15

conversation speed and volume 4-23

conversation version 4-14

message addressing settings 4-13

message playback order 4-35

message playback speed and volume 4-37

passwords 4-43, 4-44, 4-46

time format for message timestamps 4-38

Cisco PCA, securing and changing password 4-44

Cisco Unified MeetingPlace Express 4-12

Cisco Unified Personal Communicator, configuring to access voice messages 5-2

Cisco Unity Assistant, enabling access to 5-4

Cisco Unity Connection Administration, finding users and contacts 3-1

Cisco Unity Inbox, enabling access to 5-5

class of service

adding 6-2

alternate extensions 5-3

assigning and reassigning users 6-3

assigning or reassigning users 6-3

Cisco Unified Personal Communicator 5-2

Cisco Unity Assistant 5-4

Cisco Unity Inbox 5-5

defaults 6-2

deleted message access 5-5

deleting 6-4

directory listing 5-6

greeting length 5-6

IMAP client access 5-6

live reply 5-8

message length 5-8

modifying 6-2

overview 2-2

personal call transfer rules 5-9

private distribution lists 5-11

recorded name and length 5-12

restriction tables 5-13

sending messages to system distribution list 5-14

transfer, screening, and holding 5-4

unified client 5-2

contacts

accessing Exchange for personal call transfer rules 4-3

finding 3-1

conversation

changing menu responses 4-16

changing menu style 4-15

changing speed and volume 4-23

changing versions 4-14

customizing logon 4-24

option summary 4-13

credentials 4-43

D

deleted messages, accessing 5-5

deleting

alternate extensions 4-6

class of service 6-4

MWIs 4-43

user templates 7-5

directory assistance, enabling users to choose to be listed 5-6

E

enabling

IMAP client access to voice messages 5-6

message aging policy for users 4-31

message type menu 4-34

personal call transfer rules 5-11

Text to Speech for a user 4-53

Text to Speech in a class of service 5-15

voice recognition for a class of service 5-16

Exchange calendars and contacts, accessing for personal call transfer rules 4-3

G

greetings

allowing caller input during greetings 4-26

alternate greeting notification prompt 4-28

enabling 4-29

managing calls when the alternate greeting is enabled 4-29

overview 4-24

recording in multiple languages 4-30

specifying maximum length 5-6

summary of types available 4-25

I

IMAP client access to voice messages, enabling 5-6

L

live reply, enabling 5-8

logon

conversation 4-24

playing message counts 4-24

playing recorded name 4-24

M

mailbox size quotas, customizing 4-31

message aging 4-31

message counts 4-33

Message Locator

enabling 4-32

phone view 4-48

message playback, changing speed and volume 4-37

messages

addressing settings, changing 4-13

language used to prompt callers 4-53

marking secure by unidentified callers 4-53

message type menu, enabling 4-34

notifications for phone and pager 4-46

notifications for SMS-compatible devices 4-50

notifications for SMTP-compatible devices 4-51

playback order for Message Locator 4-32

playback order for new, saved, and deleted messages 4-35

recording length for users 5-8

sending 4-21

specifying maximum recording length for outside callers 4-53

what unidentified callers can do 4-53

message security 5-14

message waiting indicators (MWIs), overview 4-41

Microsoft Exchange calendars and contacts, accessing for personal call transfer rules 4-3

modifying

class of service 6-2

user accounts (in Connection Administration) 11-2

user templates 7-4

MWIs

adding 4-41

deleting 4-43

editing 4-42

N

notifications

phone and pager 4-46

SMS-compatible devices 4-50

SMTP-compatible devices 4-51

O

Operator account 1-2

Outlook calendars and contacts, accessing for personal call transfer rules 4-3

outside caller options 4-53

P

password

phone, setting Connection not to prompt 4-45

passwords

changing 4-43, 4-44, 4-46

securing and changing Cisco PCA 4-44

personal call transfer rules

allowing access to Outlook calendar and contacts 4-3

configuring access to Exchange data for 4-3

enabling by class of service 5-10

enabling or disabling for users 5-11

modifying options for user 4-46

overview 5-9

web tool overview 5-10

personal contacts 1-3

phone menu

send menu style 4-21

summary of settings 4-13

Phone View 4-48

PIN, changing 4-43

private distribution lists

maximum number of lists 5-11

maximum number of members 5-12, 5-13

overview 4-49

R

recorded name

allowing users to record 5-12

maximum length 5-12

restriction tables 5-13

roles

default roles 2-3

overview 2-3

S

secure messaging 5-14

sender information, playing 4-39

sending messages

broadcast messages 4-8

message security 5-14

system distribution lists 5-14

send menu style 4-21

system contacts 1-3

system distribution list, specifying whether users can send messages to 5-14

T

Text to Speech

access to Exchange e-mail 5-15

enabling for a user 4-53

enabling in a class of service 5-15

overview 4-52

time format for message timestamps, changing 4-38

time stamp, playing 4-39

U

Undeliverable Messages Mailbox account 1-2

unidentified caller options 4-53

unified client 5-2

Unity Connection Messaging System account 1-2

user accounts

administrator roles 2-3

creating 8-1

creating by importing from Cisco Unified Communications Manager 10-2

default accounts 1-2

deleting 11-2

finding 3-1

overview 1-1

users without voice mailboxes 1-1

users with voice mailboxes 1-1

user templates

adding 7-2

default templates 7-2

deleting 7-5

modifying 7-4

overview 2-1

utilities and tools

Bulk Administration Tool 9-2

Bulk Edit 9-1

V

voice mailboxes

creating end users 8-1

deleting end users 11-2

voice recognition, enabling for a class of service 5-16