User Moves, Adds, and Changes Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x - Modifying or Deleting Individual User Accounts [Cisco Business Edition 5000]

Table Of Contents

Modifying or Deleting Individual User Accounts

Modifying Individual User Accounts

Deleting Individual User Accounts

Modifying or Deleting Individual User Accounts

After a Cisco Unity Connection user account has been created, you may need to adjust settings (for example, to reset a user password, or to set up new notification devices for the user), or to delete the account.

See the following sections:

•Modifying Individual User Accounts

•Deleting Individual User Accounts

Modifying Individual User Accounts

You modify settings for an individual user account from the pages available on the Edit menu in Cisco Unity Connection Administration. Note that in Cisco Unified Communications Manager Business Edition (CMBE), when the Connection user is integrated with the Cisco Unified Communications Manager Application User, you cannot edit fields such as Alias (User ID in Cisco Unified Communications Manager Administration); First Name; Last Name; Extension (Primary Extension in Cisco Unified CM Administration), and so on. You can only update these fields in Cisco Unified CM Administration.

Do the following procedure to modify user account settings.

To Modify a User Account

Step 1 In Cisco Unity Connection Administration, click Users. The Search Users page opens.

Step 2 Find the user account that you want to modify.

Step 3 Change settings on the page, as applicable. When you have finished changing settings on the Edit User Basics page, click Save.

Step 4 On the Edit menu, click the applicable page to continue modifying settings for the user account. If you change any of the settings on these pages, click Save before leaving the page.

For details on the features and functionality available on the Edit menu pages for a user account, see the "Setting Up Features and Functionality That Are Controlled by User Account Settings" chapter.

Deleting Individual User Accounts

In Cisco Unified Communications Manager Business Edition (CMBE), you delete Cisco Unity Connection user accounts in Cisco Unified CM Administration. (Use the applicable User Management page to find the user or application user, then delete.)

To learn more about deleting Connection accounts in Cisco Unified CM Administration, see the online Help, or the "End User Configuration" and "Application User Configuration" chapters of the Cisco Unified Communications Manager Administration Guide.

Note the following considerations for deleting an account:

•If a user account is referenced by other objects in the Cisco Unity Connection (for example, if the user is set to be a recipient of messages left in an interview handler, or if a call handler is set to transfer incoming calls to the user phone), you will not be allowed to delete the user account until you have changed settings on the other objects to remove references to the user account you want to delete. If you try to delete a user account without first changing settings on objects that reference the user account, the delete operation will fail.

•An administrator is prohibited from deleting his or her own account.

•When you delete the account of a user with a voice mailbox, that user will be automatically deleted from the All Voice Mail Users distribution list.

	User Moves, Adds, and Changes Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x
	Modifying or Deleting Individual User Accounts
User Moves, Adds, and Changes Guide for Cisco Unity Connection in Cisco Unified CMBE Release 6.x Index Preface Introduction to Cisco Unity Connection Users and Contacts Preparing to Add User Accounts Finding Users and Contacts in Cisco Unity Connection Administration Setting Up Features and Functionality That Are Controlled by User Account Settings Setting Up Features and Functionality That Are Controlled by Class of Service Adding, Modifying, or Deleting a Class of Service Adding, Modifying, or Deleting a User Template Adding Cisco Unity Connection User Accounts Individually Managing User Accounts in Bulk Creating Multiple User Accounts from Cisco Unified Communications Manager Users Modifying or Deleting Individual User Accounts Appendix: Using the Cisco Unity Connection Bulk Administration Tool	Download this chapter Modifying or Deleting Individual User Accounts Download the complete book PDF Version of the Entire Guide (PDF - 3 MB) Feedback Table Of Contents Modifying or Deleting Individual User Accounts Modifying Individual User Accounts Deleting Individual User Accounts Modifying or Deleting Individual User Accounts After a Cisco Unity Connection user account has been created, you may need to adjust settings (for example, to reset a user password, or to set up new notification devices for the user), or to delete the account. See the following sections: •Modifying Individual User Accounts •Deleting Individual User Accounts Modifying Individual User Accounts You modify settings for an individual user account from the pages available on the Edit menu in Cisco Unity Connection Administration. Note that in Cisco Unified Communications Manager Business Edition (CMBE), when the Connection user is integrated with the Cisco Unified Communications Manager Application User, you cannot edit fields such as Alias (User ID in Cisco Unified Communications Manager Administration); First Name; Last Name; Extension (Primary Extension in Cisco Unified CM Administration), and so on. You can only update these fields in Cisco Unified CM Administration. Do the following procedure to modify user account settings. To Modify a User Account Step 1 In Cisco Unity Connection Administration, click Users. The Search Users page opens. Step 2 Find the user account that you want to modify. Step 3 Change settings on the page, as applicable. When you have finished changing settings on the Edit User Basics page, click Save. Step 4 On the Edit menu, click the applicable page to continue modifying settings for the user account. If you change any of the settings on these pages, click Save before leaving the page. For details on the features and functionality available on the Edit menu pages for a user account, see the "Setting Up Features and Functionality That Are Controlled by User Account Settings" chapter. Deleting Individual User Accounts In Cisco Unified Communications Manager Business Edition (CMBE), you delete Cisco Unity Connection user accounts in Cisco Unified CM Administration. (Use the applicable User Management page to find the user or application user, then delete.) To learn more about deleting Connection accounts in Cisco Unified CM Administration, see the online Help, or the "End User Configuration" and "Application User Configuration" chapters of the Cisco Unified Communications Manager Administration Guide. Note the following considerations for deleting an account: •If a user account is referenced by other objects in the Cisco Unity Connection (for example, if the user is set to be a recipient of messages left in an interview handler, or if a call handler is set to transfer incoming calls to the user phone), you will not be allowed to delete the user account until you have changed settings on the other objects to remove references to the user account you want to delete. If you try to delete a user account without first changing settings on objects that reference the user account, the delete operation will fail. •An administrator is prohibited from deleting his or her own account. •When you delete the account of a user with a voice mailbox, that user will be automatically deleted from the All Voice Mail Users distribution list.
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