User Guide for Cisco Unity Connection Release 2.x
Accessing Cisco Unity Connection

Table Of Contents

Accessing Cisco Unity Connection

Accessing Cisco Unity Connection by Phone

Accessing the Cisco Unity Web Tools


Accessing Cisco Unity Connection


This chapter contains the following sections:

Accessing Cisco Unity Connection by Phone

Accessing the Cisco Unity Web Tools

Accessing Cisco Unity Connection by Phone

If you are logging on for the first time, see the "Getting Started" chapter instead.

To Access Cisco Unity Connection by Phone


Step 1 Dial the applicable number to call Connection from your desk phone, from another phone within your organization, or from outside your organization.

Step 2 If you are calling from another phone within your organization or from outside your organization, press * when Connection answers.

Step 3 If prompted, enter your ID (usually your desk phone extension), and press #.

Step 4 Enter your Connection password, and press #.


Tip If you forget your phone password, use the Cisco Unity Assistant web tool to change it.



Accessing the Cisco Unity Web Tools

Access to the Cisco Unity web tools is provided through the Cisco Personal Communications Assistant (PCA) website.

This section contains procedures for accessing the Cisco Unity web tools and for accessing Help for the Cisco Unity web tools.


Tip If you experience problems viewing pages in the Cisco Unity web tools, confirm that your browser is configured correctly. Ask your Connection administrator for instructions.


To Access the Cisco Unity Web Tools


Step 1 Go to the Cisco PCA logon page at http://<Cisco Unity Connection server>/ciscopca. (The URL is case sensitive.)


Timesaver Bookmark the Cisco PCA URL, so you do not have to enter the web address each time you want to access the web tools.


Step 2 Enter your username and password.

If you cannot remember your Cisco PCA password, contact your Connection administrator for assistance.

Step 3 Click Log In.

Step 4 On the Cisco PCA Home page, click a web-tool link:

Cisco Unity Assistant

Cisco Unity Inbox

Cisco Unity Personal Call Transfer Rules

Step 5 When you are finished, click Log Out in the top right corner of the navigation bar.


To Access Help for the Cisco Unity Web Tools


Step 1 On any Cisco Unity web tool page, click the Help menu.

Step 2 On the Help menu, click the applicable link:

Contents

Provides a list of topics in Help.

Index

Provides a Help index.

This Page

Provides the Help topic applicable to the page you are viewing.


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