Process Automation Guide for Incident Response Release 3.0 - Release 3.0 [Cisco Intelligent Automation for SAP]

Table Of Contents

Installing the SPI for HP OpenView for Unix

Prerequisites

Transferring Extracted Files to HPOV Unix Management Server

Configuring HP OpenView Unix Management Server

Adding a Node for the HP OpenView Windows Agent

Deploying and Configuring the HPOV Windows Agent

Assigning and Deploying Templates

Verifying Agent Configuration

Viewing Alerts

Installing the SPI for HP OpenView for Unix

Cisco Process Orchestrator can be integrated with HP Openview (HPOV) for Unix if you are using this framework to monitor SAP alerts from a central location in your environment. To use this feature, you must install the Cisco Process Orchestrator SPI for HP OpenView Unix on the Unix Management Server.

This appendix guides you through installing the Cisco Process Orchestrator SPI for HPOV for Unix, configuring the HPOV services and deploying the policies. It includes the following sections:

•Prerequisites

•Transferring Extracted Files to HPOV Unix Management Server

•Configuring HP OpenView Unix Management Server

Prerequisites

The following prerequisites should be met to successfully run automation packs with the HP OpenView Operations for Unix management framework:

•HP OpenView Operations for Unix Version 7.x or later

•OV agents must be 8.35.020

•It is recommended (not required) that the HP OpenView Windows agent is installed and configured on the Process Orchestrator server prior to installing Cisco Process Orchestrator.

Note For information on installing HP OpenView, refer to the documentation that shipped with the product or visit the HP web site at www.hp.com. A should be installed on the Process Orchestrator server prior to importing the management packs.

Transferring Extracted Files to HPOV Unix Management Server

During the installation of the automation packs that contain the SPI for HP OpenView Unix, the files necessary for integration are extracted to the Process Orchestrator server. You must transfer these files to the HP OpenView Unix Management Server and upload the configuration data to the HP OpenView database.

Step 1 On the Process Orchestrator server, navigate to the folder where the SPI for HP OpenView Unix file was extracted during the installation process. The default location for the extracted file is:

C:\User\Documents\Cisco\Cisco Process Orchestrator\Cisco\Extracted Files\SPI for HP OpenView Unix
Step 2 Transfer the Cisco Process OrchestratorSPIforSAP.tar.gz file from the Process Orchestrator server to a temporary directory on the OV-Unix Management Server (for example: /tmp/hpov).

Step 3 On the OV-Unix Management Server, navigate to the directory (/tmp/hpov), and unzip and extract the Cisco Process Orchestrator SPI files on the Unix server:

gunzip Cisco Process OrchestratorSPIforSAP.tar.gz

tar xvf Cisco Process OrchestratorSPIforSAP.tar

The SPI for HPOV Unix files are saved to the temporary directory (for example, /tmp/hpov/SPI).

Step 4 Log in to HP OpenView as root and upload the configuration data to HP OpenView using the following command:

/opt/OV/bin/OpC/opccfgupld -index Cisco Process OrchestratorSPIforSAP.idx \ /tmp/hpov/SPI/Cisco Process OrchestratorSPIforSAP
The necessary templates, node groups, message groups, and user profiles are deployed to the HP OpenView database.

Configuring HP OpenView Unix Management Server

The HP OpenView Windows Agent must be installed and configured on the Process Orchestrator server (64-bit Windows platform) prior to deploying the SPI. You then must add a node for the agent on the HP OpenView Unix Management Server.

Adding a Node for the HP OpenView Windows Agent

You must add a node for the HP OpenView Windows Agent on the HP OpenView Unix Management Server.

Note If the node is also already configured, proceed to Deploying and Configuring the HPOV Windows Agent.

Step 1 On the HP Openview Unix Management Server, log in to the OpenView Operations GUI as an administrator.

Step 2 Click the OVO Node Bank icon to open the OVO Node Bank.

Step 3 On the OVO Node Bank dialog box, click Actions > Add Node to open the Add Node dialog box.

Step 4 Enter the information in the following text fields:

•Label—Name for the node that displays in the OVO Node Bank.

•Hostname—Name of the server where the node resides.

•IP Address—IP address for the host server. You can click in this field to auto-populate with the IP address of the specified Hostname.

Step 5 From the list of IP Network options, select IP Network/Intel x64(HTTPS)/MS Windows.

Note You must select IP Network/Intel x64(HTTPS)/MS Windows as the IP network option.

Step 6 Click OK to complete the procedure for adding the node.

Deploying and Configuring the HPOV Windows Agent

After the node has been added for the HPOV Windows Agent, you can deploy and configure the agent on the HP OpenView Unix Management server.

Step 1 On the OVO Node Bank dialog box, click Actions > Agents > Install/Update SW & Config.

Step 2 In the Components area, select Agent Software and then click OK to install the agent.

Step 3 When the agent has completed installing, you are prompted to perform the following manual step to complete the installation on the node:

a. On the HPOV Windows Agent server, click Start > Run.

b. In the Open text field, enter cmd to open the command window, and then enter the following commands:

cd \TEMP <press Enter>
cscript opc_inst.vbs <press Enter>
c. Press Enter to confirm the completion of this manual step.

Step 4 On the OVO Node Bank dialog box, click Actions > Node > OVO Certificate Requests.

Step 5 Select the new node in the list box and click Grant.

If the hostname of the node that is sending the certificate request and the node defined in the Node Bank do not match exactly, it may be necessary to force a match. Perform the following steps to force a match:

a. Select the node in the list and click Map to Selected Node.

b. Click Grant.

Step 6 Open the OVO Node Bank and OVO Node Group Bank dialog boxes.

Step 7 From the OVO Node Bank dialog box, click the node and drag it onto the OS-WIN group in the OVO Node Group Bank dialog box.

Step 8 Close the OVO Node Group Bank dialog box.

Assigning and Deploying Templates

You must now assign and deploy the templates for the SPI for HP OpenView.

Step 1 On the OVO Node Bank dialog box, click Actions > Agents > Assign Templates to open the Define Configuration dialog box.

Step 2 On the Define Configuration dialog box, verify that the Cisco Process Orchestrator HPOV SPI group displays in the Node/Group list box and has been assigned to the SPI for Cisco Process Orchestrator SAP Alerts template group.

If the node/group does not display in the list box, you must add the configuration by performing the following steps:

a. On the Define Configuration dialog box, click Add to open the Add Configuration dialog box.

b. In the Nodes/Groups list box, select the node and click Open Template Window.

c. In the Templates list box, select SPI for Cisco Process Orchestrator SAP Alerts and then click Get Template Selections.

d. Click OK.

The Cisco Process Orchestrator SPI for SAP group should now be assigned to the SPI for Cisco Process Orchestrator SAP Alerts template group on the Define Configuration dialog box.

e. Click OK to close the Define Configuration dialog box.

Step 3 On the OVO Node Bank dialog box, click Actions > Agents > Install/Update SW & Config.

Step 4 In the Components area, select Templates and then select the node in the Target Nodes list box.

Step 5 Click OK to push the policies to the agent.

Verifying Agent Configuration

You can verify that the agent is configured properly by performing the following procedure.

Step 1 On the HPOV Windows Agent server, click Start > Run.

Step 2 In the Open text field, enter cmd to open the command window, and then enter the following command:

opcagt -status <Enter>
Step 3 Verify that the OVO Logfile Encapsulator agent is running and that the Message Agent is not buffering.

Step 4 At the command prompt, type the following command to verify that the policies are running:

ovpolicy -list <Enter>
Step 5 Verify that the Core SAP Automation and Incident Response for SAP policies are enabled.

Step 6 Exit the command window to complete the procedure.

Viewing Alerts

You can view the alerts from Process Orchestrator on the HP OpenView Unix Message Browser.

On the OVO Node Bank dialog box, click Window > Message Browser.

	Process Automation Guide for Incident Response Release 3.0
	Release 3.0
Process Automation Guide for Incident Response Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0 Release 3.0	Download this chapter Release 3.0 Download the complete book Release 3.0 (PDF - 650 KB) Feedback Table Of Contents Installing the SPI for HP OpenView for Unix Prerequisites Transferring Extracted Files to HPOV Unix Management Server Configuring HP OpenView Unix Management Server Adding a Node for the HP OpenView Windows Agent Deploying and Configuring the HPOV Windows Agent Assigning and Deploying Templates Verifying Agent Configuration Viewing Alerts Installing the SPI for HP OpenView for Unix Cisco Process Orchestrator can be integrated with HP Openview (HPOV) for Unix if you are using this framework to monitor SAP alerts from a central location in your environment. To use this feature, you must install the Cisco Process Orchestrator SPI for HP OpenView Unix on the Unix Management Server. This appendix guides you through installing the Cisco Process Orchestrator SPI for HPOV for Unix, configuring the HPOV services and deploying the policies. It includes the following sections: •Prerequisites •Transferring Extracted Files to HPOV Unix Management Server •Configuring HP OpenView Unix Management Server Prerequisites The following prerequisites should be met to successfully run automation packs with the HP OpenView Operations for Unix management framework: •HP OpenView Operations for Unix Version 7.x or later •OV agents must be 8.35.020 •It is recommended (not required) that the HP OpenView Windows agent is installed and configured on the Process Orchestrator server prior to installing Cisco Process Orchestrator. Note For information on installing HP OpenView, refer to the documentation that shipped with the product or visit the HP web site at www.hp.com. A should be installed on the Process Orchestrator server prior to importing the management packs. Transferring Extracted Files to HPOV Unix Management Server During the installation of the automation packs that contain the SPI for HP OpenView Unix, the files necessary for integration are extracted to the Process Orchestrator server. You must transfer these files to the HP OpenView Unix Management Server and upload the configuration data to the HP OpenView database. Step 1 On the Process Orchestrator server, navigate to the folder where the SPI for HP OpenView Unix file was extracted during the installation process. The default location for the extracted file is: C:\User\Documents\Cisco\Cisco Process Orchestrator\Cisco\Extracted Files\SPI for HP OpenView Unix Step 2 Transfer the Cisco Process OrchestratorSPIforSAP.tar.gz file from the Process Orchestrator server to a temporary directory on the OV-Unix Management Server (for example: /tmp/hpov). Step 3 On the OV-Unix Management Server, navigate to the directory (/tmp/hpov), and unzip and extract the Cisco Process Orchestrator SPI files on the Unix server: gunzip Cisco Process OrchestratorSPIforSAP.tar.gz tar xvf Cisco Process OrchestratorSPIforSAP.tar The SPI for HPOV Unix files are saved to the temporary directory (for example, /tmp/hpov/SPI). Step 4 Log in to HP OpenView as root and upload the configuration data to HP OpenView using the following command: /opt/OV/bin/OpC/opccfgupld -index Cisco Process OrchestratorSPIforSAP.idx \ /tmp/hpov/SPI/Cisco Process OrchestratorSPIforSAP The necessary templates, node groups, message groups, and user profiles are deployed to the HP OpenView database. Configuring HP OpenView Unix Management Server The HP OpenView Windows Agent must be installed and configured on the Process Orchestrator server (64-bit Windows platform) prior to deploying the SPI. You then must add a node for the agent on the HP OpenView Unix Management Server. Adding a Node for the HP OpenView Windows Agent You must add a node for the HP OpenView Windows Agent on the HP OpenView Unix Management Server. Note If the node is also already configured, proceed to Deploying and Configuring the HPOV Windows Agent. Step 1 On the HP Openview Unix Management Server, log in to the OpenView Operations GUI as an administrator. Step 2 Click the OVO Node Bank icon to open the OVO Node Bank. Step 3 On the OVO Node Bank dialog box, click Actions > Add Node to open the Add Node dialog box. Step 4 Enter the information in the following text fields: •Label—Name for the node that displays in the OVO Node Bank. •Hostname—Name of the server where the node resides. •IP Address—IP address for the host server. You can click in this field to auto-populate with the IP address of the specified Hostname. Step 5 From the list of IP Network options, select IP Network/Intel x64(HTTPS)/MS Windows. Note You must select IP Network/Intel x64(HTTPS)/MS Windows as the IP network option. Step 6 Click OK to complete the procedure for adding the node. Deploying and Configuring the HPOV Windows Agent After the node has been added for the HPOV Windows Agent, you can deploy and configure the agent on the HP OpenView Unix Management server. Step 1 On the OVO Node Bank dialog box, click Actions > Agents > Install/Update SW & Config. Step 2 In the Components area, select Agent Software and then click OK to install the agent. Step 3 When the agent has completed installing, you are prompted to perform the following manual step to complete the installation on the node: a. On the HPOV Windows Agent server, click Start > Run. b. In the Open text field, enter cmd to open the command window, and then enter the following commands: cd \TEMP <press Enter> cscript opc_inst.vbs <press Enter> c. Press Enter to confirm the completion of this manual step. Step 4 On the OVO Node Bank dialog box, click Actions > Node > OVO Certificate Requests. Step 5 Select the new node in the list box and click Grant. If the hostname of the node that is sending the certificate request and the node defined in the Node Bank do not match exactly, it may be necessary to force a match. Perform the following steps to force a match: a. Select the node in the list and click Map to Selected Node. b. Click Grant. Step 6 Open the OVO Node Bank and OVO Node Group Bank dialog boxes. Step 7 From the OVO Node Bank dialog box, click the node and drag it onto the OS-WIN group in the OVO Node Group Bank dialog box. Step 8 Close the OVO Node Group Bank dialog box. Assigning and Deploying Templates You must now assign and deploy the templates for the SPI for HP OpenView. Step 1 On the OVO Node Bank dialog box, click Actions > Agents > Assign Templates to open the Define Configuration dialog box. Step 2 On the Define Configuration dialog box, verify that the Cisco Process Orchestrator HPOV SPI group displays in the Node/Group list box and has been assigned to the SPI for Cisco Process Orchestrator SAP Alerts template group. If the node/group does not display in the list box, you must add the configuration by performing the following steps: a. On the Define Configuration dialog box, click Add to open the Add Configuration dialog box. b. In the Nodes/Groups list box, select the node and click Open Template Window. c. In the Templates list box, select SPI for Cisco Process Orchestrator SAP Alerts and then click Get Template Selections. d. Click OK. The Cisco Process Orchestrator SPI for SAP group should now be assigned to the SPI for Cisco Process Orchestrator SAP Alerts template group on the Define Configuration dialog box. e. Click OK to close the Define Configuration dialog box. Step 3 On the OVO Node Bank dialog box, click Actions > Agents > Install/Update SW & Config. Step 4 In the Components area, select Templates and then select the node in the Target Nodes list box. Step 5 Click OK to push the policies to the agent. Verifying Agent Configuration You can verify that the agent is configured properly by performing the following procedure. Step 1 On the HPOV Windows Agent server, click Start > Run. Step 2 In the Open text field, enter cmd to open the command window, and then enter the following command: opcagt -status <Enter> Step 3 Verify that the OVO Logfile Encapsulator agent is running and that the Message Agent is not buffering. Step 4 At the command prompt, type the following command to verify that the policies are running: ovpolicy -list <Enter> Step 5 Verify that the Core SAP Automation and Incident Response for SAP policies are enabled. Step 6 Exit the command window to complete the procedure. Viewing Alerts You can view the alerts from Process Orchestrator on the HP OpenView Unix Message Browser. On the OVO Node Bank dialog box, click Window > Message Browser.
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