Process Name
|
Description
|
ABAP ShortDumps Last 1 hour - DB2
|
Detects the number of shortdumps occuring in the last one hour.
|
ABAP ShortDumps Last 1 hour - DB2 Mainframe
|
Detects the number of shortdumps occuring in the last one hour.
|
ABAP ShortDumps Last 1 hour - Oracle
|
Detects the number of shortdumps occuring in the last one hour.
|
ABAP ShortDumps Last 1 hour - SQL Server
|
Detects the number of shortdumps occuring in the last one hour.
|
ABAP Terminations (ShortDumps)
|
Detects when an ABAP program terminates abnormally.
|
Active Work Processes
|
Collects number of active work processes.
|
Aging Exclusive Transaction Lock (Oracle)
|
Detects and analyzes the cause of exclusive database locks. This process examines the system work processes to identify the process holding the lock.
|
Applications System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to applications.
|
Background Processing Errors
|
Scans the job log for defined error messages to determine why a job aborted. The process will only analyze jobs defined in the global variable "Background Jobs Aborted - List of Jobs". The process is triggered by a CCMS alert when a job aborts.
|
Background Processing Server Metrics
|
Collects background processing performance metrics of each application server.
|
Background Processing System Metrics
|
Collects performance metrics of the system-wide background processing system.
|
Background System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to background processing.
|
Bad DB Indexes
|
Detects LiveCache defective database indexes.
|
BasisSystem System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the basis subsystem.
|
BatchInput System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the batch input (BDC) subsystem.
|
Blocked Queues
|
Detects and analyzes qRFC blocked CCMS alerts. This process creates an incident only if another CCMS queue blocked incident did not happen in the last 15 minutes.
|
Blocked Integration Server qRFC Queues
|
Analyzes the status of the XI integration server qRFC queues.
|
Buffer Hit Rate: "CUA"
|
Examines the status of SAP application server buffers for user interface elements. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "FieldDescription"
|
Examines the status of SAP application server buffers for field descriptions. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "GenericKey"
|
Examines the status of SAP application server buffers for buffered database tables. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "InitialRecords"
|
Examines the status of SAP application server buffers for initial record layouts. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "Program"
|
Examines the status of SAP application server buffers for compiled ABAP programs (PXA). This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "Screen"
|
Examines the status of SAP application server buffers for ABAP screen pages. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "ShortNameTAB"
|
Examines the status of SAP application server buffers for shortname tables. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "SingleRecord"
|
Examines the status of SAP application server buffers for cached database table records. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Hit Rate: "TableDefinition"
|
Examines the status of SAP application server buffers for SAP database table definitions. This process analyzes the buffer hit rate percentage to accurately identify buffer utilization.
|
Buffer Pool Hit Ratio (DB2)
|
Detects low chace hit ratio, library cache hit rate.
|
Buffers Metrics
|
Collects buffers metrics.
|
CA Wily Alert Notifications
|
Monitors Computer Associates Wily alerts that are sent to a mailbox.
|
Canceled Update Record
|
Detects when the system has too many cancelled updates.
|
CCMS Availability Monitoring: Instances
|
Utilizes Availability Monitoring via the CCMSPING agent to detect whether remote instances are available for work from the Alert Monitor of your Central Monitoring System (CEN).
|
CCMS Availability Monitoring: Systems
|
Utilizes Availability Monitoring via the CCMSPING agent to detect whether remote systems are available for work from the Alert Monitor of your Central Monitoring System (CEN).
|
CCMS System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the CCMS subsystem.
|
Commit Charge (Windows)
|
Analyzes the cause of low available virtual memory on Windows operating systems. This process examines the commit charge, page in rate, running work processes, other environmental conditions analyzed by Process Orchestrator to accurately identify the cause of the high commit charge utilization.
|
Commit Charge Metrics
|
Collects performance metrics from the Windows memory management.
|
Communication System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the communications subsystem.
|
Concurrent Users Metrics
|
Collects statistics for number of users logged on to the system.
|
CPU Load Average
|
Measures and analyzes general efficiency of the SAP work processes. This process examines work processes, CPU utilization, and other performance conditions analyzed by Process Orchestrator to accurately identify the cause of high number of processes waiting to be processed by the CPU.
|
CPU Utilization
|
Measures and analyzes CPU utilization averaged across all CPUs. This process examines work processes, user load, paging and other performance samples analyzed by Process Orchestrator to accurately identify the cause of consistently high CPU utilization.
|
CPU Utilization Performance Metrics
|
Collects CPU utilization metrics.
|
Customer Syslog Messages
|
Detects messages in the SAP system log (custom) that match parameter Syslog - Customer.
|
Daily Average Workload: Background
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: BufferSync
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: Dialog
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: RFC
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: Spool
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: Total
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: Update
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Daily Average Workload: Update2
|
Collects previous day number of steps, response time, CPU time, wait time, load time and database request time.
|
Database Backup (MSSQL)
|
Detects when the backup has not executed successfully for more than the specified number of days.
|
Database Backup (DB2 MF)
|
Detects when the backup has not executed successfully.
|
Database Backup (DB2)
|
Detects when the backup has not executed successfully for more than the specified number of days.
|
Database Backup (Oracle)
|
Detects when the backup has not executed successfully for more than the specified number of days.
|
Database Buffer Metrics - Oracle
|
Collects database buffer metrics.
|
Database Buffer Metrics - MSSQL
|
Collects database buffer metrics.
|
Database Consistency (DB2)
|
Detects and analyzes differences between the SAP data dictionary and the physical database.
|
Database Consistency (Informix)
|
Detects and analyzes differences between the SAP data dictionary and the physical database.
|
Database Consistency (MSSQL)
|
Detects and analyzes differences between the SAP data dictionary and the physical database.
|
Database Consistency (Oracle)
|
Detects and analyzes differences between the SAP data dictionary and the physical database.
|
Database Consistency (SAP DB)
|
Detects and analyzes differences between the SAP data dictionary and the physical database.
|
Database Consistency: Missing Items (DB2)
|
Detects and analyzes differences between the SAP data dictionary and the physical database. This process examines detects items in the SAP data dictionary that are missing from the database.
|
Database Consistency: Missing items (Oracle)
|
Detects and analyzes differences between the SAP data dictionary and the physical database. This process examines detects items in the SAP data dictionary that are missing from the database.
|
Database CPU Metrics - MSSQL
|
Collects database CPU metrics.
|
Database Deadlock Detected (DB2 MF)
|
Detects deadlocks reported by the database.
|
Database Disk Free Space (MSSQL)
|
Detects when the disk drive used by database files or TempDB are running out of space.
|
Database Disk Metrics - MSSQL
|
Collects database disk metrics.
|
Database Disk Metrics - Oracle
|
Collects database disk metrics.
|
Database File Systems Monitor (DB2)
|
Detects when disk space of storage paths or disk space of the file system where the log directory is located are nearing their capacity and must be extended in order to prevent service disruption.
|
Database Request Time
|
Detects and analyzes the cause of long database request time. This process examines current database workload, database CPU utilization, and other database metrics analyzed by Process Orchestrator to accurately identify the cause of performance degradation.
|
Database Size Metrics - MSSQL
|
Collects database size metrics.
|
Database System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to applications.
|
Dialog Performance Metrics
|
Collects performance information related to online user response time.
|
Dialog Response Time
|
Detects and analyzes the cause of slow dialog response time.
|
Dialog WorkProcesses Utilization
|
Detects when the number of server dialog processes is reaching a threshold defined on parameter "Dialog WorkProcesses Utilization".
|
Enqueue Frequency
|
Detects and analyzes the frequency enqueue operations (logical data locks) per minute that are coming from another instance to the central instance. This process examines the enqueue to identify the source of enqueue overload.
|
Enqueue Queue Length
|
Detects when the number of enqueue requests is approaching the capacity of the enqueue server. This process examines the percentage length of the wait queue for the enqueue service to accurately identify enqueue capacity problems.
|
Error Message (Oracle)
|
Examines the Oracle alert log and detects Oracle error messages.
|
File System
|
Monitors file system resources such as percentage used and free space.
|
Free Active Alert Slots in Shared Memory
|
Detects CCMS alerts for the number of free active alert slots in shared memory.
|
Gateway Reader
|
Examines the gateway process and detects when the maximum possible number of clients for the gateway nears capacity.
|
Gateway Reader Metrics
|
Collects Gateway Reader metrics.
|
Generic SAP Telnet Command
|
Used to execute SAP telnet commands on J2EE servers.
|
GRMG - Availability Monitoring
|
Used to execute SAP telnet commands on J2EE servers.
|
GRMG - Availability Scenario Monitoring
|
Detects URL availability alerts generated by GRMG (Generic Request Message Generator).
|
Monitoring
|
Detects URL availability alerts generated by GRMG (Generic Request Message Generator).
|
ICM Queue
|
Examines the internet communication manager wait queue and detects when the number of requests waiting for ICM worker threads nears capacity.
|
IDoc Inbound Error Backlog (ALE)
|
Detects inbound IDoc application posting failure backlogs. This process inspects the inbound IDoc queue for backlogs of inbound IDocs in error state.
|
IDoc Inbound Processing (ALE)
|
Examines the inbound IDoc queue and detects when the number of inbound IDocs in a each processing status exceeds threshold.
|
IDoc Outbound Error Backlog (ALE)
|
Detects outbound IDoc error backlogs. This process inspects the outbound IDoc queue for backlogs of outbound IDocs in error state.
|
IDoc Outbound Processing (ALE)
|
Examines the outbound IDoc queue and detects when the number of outbound IDocs in a each processing status exceeds threshold.
|
Installed Components (report)
|
Lists the installed components, releases and patch levels. The process will create an alert per components and it is used in reports.
|
J2EE Application and System Threads Manager Metrics - 7.10 and Higher
|
Collects Application Thread Pool performance metrics.
|
J2EE Application and System Threads Manager Metrics - Pre 7.1x
|
Collects Application Thread Pool performance metrics.
|
J2EE Cluster Management Metrics
|
Collects Cluster Management performance metrics.
|
J2EE Connections Manipulator Metrics
|
Collects Connections Manipulator performance metrics.
|
J2EE Memory Service Metrics - 7.10 and Higher
|
Collects Memory Service performance metrics.
|
J2EE Memory Service Metrics - Pre 7.1x
|
Collects Memory Service performance metrics.
|
J2EE System Threads Manager Metrics - 7.10 and Higher
|
Collects System Thread Pool performance metrics.
|
J2EE System Threads Manager Metrics - Pre 7.1x
|
Collects System Thread Pool performance metrics.
|
Lan Collisions Metrics
|
Collects network performance metrics - Collisions.
|
Lan Packets In Metrics
|
Collects network performance metrics - Inbound Packets.
|
Lan Packets Out Metrics
|
Collects network performance metrics - Outbound Packets.
|
LCA - Data Cache Hit Rate Metrics
|
Collects "Live Cache - Data Cache Hit Rate" metrics.
|
LCA - Data Cache Usage Metrics
|
Collects "LiveCache - Data Cache Used" metrics.
|
LCA - Heap Usage Metrics
|
Collects "LiveCache - Heap Usage" metrics.
|
LCA - Used Data Space Metrics
|
Collects "LiveCache - Used Data Space" metrics.
|
LCA - Used Log Space Metrics
|
Collects "LiveCache - Used Log Space" metrics.
|
LCA Data Space
|
Detects LCA data area storage shortages that could potentially cause LiveCache to hang.
|
LCA Log Space
|
Detects LCA log space storage shortages that could potentially cause LiveCache to hang.
|
LiveCache Error
|
Examines the livecache alert monitor and detects LiveCache errors.
|
LiveCache State
|
Detects operational state changes in LiveCache that put production operation at risk.
|
Memory Metrics
|
Collects memory management metrics.
|
Memory Service - Used Memory
|
Examines memory used by the J2EE engine and detects when the current allocation for the virtual machine is nearing total utilization.
|
Miscellaneous System Log Messages
|
Detects all messages in the SAP system log that generate alerts not classified to subsystem category.
|
Monitor Cluster Status
|
Monitors the status of the J2EE cluster nodes.
|
Monitor Generic J2EE File
|
Monitors the status of the J2EE cluster nodes.
|
Monitor J2EE Dispatcher Logs
|
Monitors patterns on J2EE dispatcher logs specified on Process Orchestrator global variables.
|
Monitor J2EE Server Logs
|
Monitors patterns on J2EE server logs specified on Process Orchestrator global variables.
|
Number of work Processes
|
Samples the number of work processes of each type on each server.
|
Object Roll and Paging Metrics
|
Collects object roll and paging area metrics.
|
OMS Data Cache HitRate
|
Detects and analyzes the data cache rate object management store. This process examines the data cache hit rate and data cache usage to identify the reason for the low cache hit rate.
|
OMS Heap Usage
|
Detects when object managment system heap memory utilization is nearing allocated memory capacity.
|
Open Change Pointers (ALE)
|
Detects and identifies backlogs in change pointer processing. This process inspects the change pointer tables (BDCP and BDCPS) for open change pointers and counts the number of unprocessed change pointers per message type. Open change pointers indicate master data documents needing to be analyzed and converted into IDocs to be sent to other systems.
|
Operational Instance Status
|
Detects instance status availability. This process examines the system log entries to identify the cause of the availability problems.
|
OS Collector Status
|
Examines the status of the SAP operating system collector.
|
Out of Memory Exception
|
Monitors and detects memory exceptions thrown when the object management system heap size reaches memory capacity.
|
Package and Catalog Cache HitRatio (DB2)
|
Detects low chace hit ratio, library cache hit rate.
|
Page In
|
Detects and analyzes excessive operating system paging. This process examines the average number of page-ins per second, memory utilization, work processes, and other environmental conditions analyzed by Process Orchestrator to accurately identify the cause of the high paging rate.
|
Page Out
|
Detects and analyzes excessive operating system paging. This process examines the average number of page-outs per second, memory utilization, work processes, and other environmental conditions analyzed by Process Orchestrator to accurately identify the cause of the high paging rate.
|
Paging Metrics
|
Collects OS paging statistics.
|
PI Business Process Engine Status
|
Monitors the overall status of the PI business process engine component.
|
PI Server Component Availability
|
Pings internal exchange infrastructure server components for availability and detects if any core server components are unavailable.
|
Runstats (DB2 MF)
|
Detects when runstats is need.
|
SAP License Check
|
Checks for an expiring installed license.
|
Security Audit Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to security audit exceptions. This process is disabled by default because it can generate a large volume of incidents. It depends on system configuration (SM20).
Note  There is no rule in the monitoring framework to collect events generated by this process.
|
Security System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the security subsystem.
|
Server Availability
|
Raises an incident when a server is unavailable.
|
Server Availability (for report)
|
Monitors SAP application servers availability. It monitors ABAP stack availability.
|
Slow SQL Statements (MSSQL)
|
Analyzes SQL execution and fetch times to detect poorly executing SQL statements.
|
Spool Device Message
|
Detects and analyzes the cause of spool device errors.
|
Spool Device Metrics
|
Collects spool devices metrics.
|
Spool File Number
|
Detects when the spool file number range interval is near range limits.
|
Spool High Volume Group Pages Metrics
|
Collects Spool High Volume Group Pages metrics.
|
Spool High Volume Group Requests Metrics
|
Collects Spool High Volume Group Requests metrics.
|
Spool Service Metrics
|
Collects system wide spool service metrics.
|
Spool Service Status
|
Detects and analyzes the cause of the spool status. This process examines the spool wait time, system log, and other error conditions analyzed by Process Orchestrator to accurately identify the cause of the spool service error.
|
Spool Service Wait Time
|
Detects and analyzes high spool wait time.
|
Spool System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the spool subsystem.
|
Spool Wait Time Metrics
|
Collects average wait time of the spool service metrics.
|
SQL Error Message (MSSQL)
|
Examines the SQL Server logs and detects level 17 or higher errors.
|
Swap Space (Unix)
|
Detects and analyzes low available swap space on Unix operating systems. This process examines the swap free space and memory paging rates to accurately identify the cause of low swap space.
|
Swap Space (Unix) Metrics
|
Collects swap space metrics.
|
System Log Message Frequency
|
Detects an increase in the rate of messages written to the system log.
|
System Wide Background Processing
|
Detects and analyzes the cause of backlogs or bottlenecks in system-wide background processing. This process examines the background processing queue, work processes configuration, and other system resources analyzed by Process Orchestrator to accurately identify the cause of the backlogs or bottlenecks.
|
Table or Index Reorganization (DB2 MF)
|
Detects when table space on index reorganization is needed.
|
Tablespace Monitor - 46C (Oracle)
|
Detects when the Oracle tablespace size is approaching its capacity and must be increased to prevent service disruption.
|
Tablespace Monitor (Oracle)
|
Detects when the Oracle tablespace size is approaching its capacity and must be increased to prevent service disruption.
|
TransportSystem System Log Messages
|
Detects all messages in the SAP system log that generate alerts relevant to the change and transport subsystem.
|
tRFC Errors (Communication)
|
Detects and analyzes the cause of transactional RFC connection failures. This process examines the RFC error log and tests RFC destination connectivity to identify the cause of the RFC connection error.
|
tRFC Errors (Execution)
|
Detects and analyzes the cause of transactional RFC program failures. This process examines the RFC error log to identify the cause of the RFC connection error.
|
tRFC Queue (Remote Calls Waiting)
|
Examines the tRFC queue size and reports when a backlog of tRFC calls waiting to be sent occurs.
|
Update Performance Metrics
|
Collects update process metrics.
|
Update Process Errors
|
Detects and analyzes the cause of errors in the update work processes. This process examines the update process for work process, database, program, and other error conditions analyzed by Process Orchestrator to accurately identify the cause of the update error.
|
Update Process Performance
|
Monitors the performance characteristics of the update processes. This process examines the update work processes and update queue length to detect and identify the cause of update backlogs.
|
Update Service Status
|
Detects the shutdown of the update service. This process examines the update queue, system log, and update work processes to accurately identify the cause of the service shutdown.
|
VM Container Status
|
Monitors the status of VM containers.
|
Feedback