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Cisco Unified Intelligent Contact Management Enterprise

Cisco® Unified Intelligent Contact Management Enterprise是思科统一通信系统的一个重要组成部分,提供了一套集成功能,使您的企业可部署一个混合了多个通信渠道的解决方案,并方便地从传统自动呼叫分发器 (ACD) 移植到基于IP的ACD。

思科统一通信系统由语音和IP通信产品及应用组成,使机构能更高效地通信—帮助它们简化业务流程、立即获得适当的人员和资源的支持,并提高利润。思科统一通信系列是思科商业通信解决方案的一个重要组件,思科商业通信解决方案是一个集成解决方案,适用于各种规模的企业,它包括网络基础设施、安全和网络管理产品、无线连接、生命周期服务方式、灵活的部署和外包管理选择、最终用户和合作伙伴金融服务包,以及第三方通信应用。

产品资料

版本和选项

产品手册和资料

End-of-Sale Versions and Options

Cisco ICM Alcatel Gateway Feature

Cisco ICM Aspect Gateway Feature

Cisco ICM CCAG Router Feature

Cisco ICM CTI Server Feature

Cisco ICM CTI Server Test Tool Feature

Cisco ICM Config Tool

Cisco ICM Customer Service Forwarding Service Feature

Cisco ICM DDSN Software

Cisco ICM DMS-100 Gateway Feature

Cisco ICM Definity Gateway Feature

Cisco ICM Dial the Phone Feature

Cisco ICM G2 Gateway Feature

Cisco ICM Galaxy Feature

Cisco ICM Logger Feature

Cisco ICM MD 110 Gateway Feature

Cisco ICM MDS Gateway Feature

Cisco ICM MDS Router Feature

Cisco ICM Meridian Gateway Feature

Cisco ICM NEC Gateway Feature

Cisco ICM NIC AT&T Feature

Cisco ICM NIC BTINAP Feature

Cisco ICM NIC BTNUP Feature

Cisco ICM NIC CAIN Feature

Cisco ICM NIC CRSP Feature

Cisco ICM NIC CWC Feature

Cisco ICM NIC Concert Feature

Cisco ICM NIC DeutscheTelecom Feature

Cisco ICM NIC Energis Feature

Cisco ICM NIC FTNIC Feature

Cisco ICM NIC ICP Feature

Cisco ICM NIC ICRP Feature

Cisco ICM NIC INCRP Feature

Cisco ICM NIC Inapbtv2 Feature

Cisco ICM NIC Japan Telecom Feature

Cisco ICM NIC NTL Feature

Cisco ICM NIC Nortel Feature

Cisco ICM NIC Norweb Feature

Cisco ICM NIC Software

Cisco ICM NIC Sprint Feature

Cisco ICM NIC Stentor Feature

Cisco ICM NIC TIM Feature

Cisco ICM NIC Telfort Feature

Cisco ICM NIC Unisource Feature

Cisco ICM OPC Gateway Feature

Cisco ICM PGAG Gateway Feature

Cisco ICM Phone Home SNMP Feature

Cisco ICM Phone Home

Cisco ICM RTR Router Feature

Cisco ICM RTS Router Feature

Cisco ICM Real Time Server Feature

Cisco ICM Replication Feature

Cisco ICM Reporting Feature

Cisco ICM Rolm 9005 Gateway Feature

Cisco ICM Script Editor Feature

Cisco ICM Seimens Rolm Gateway Feature

Cisco ICM Setup Feature

Cisco ICM Spectrum Gateway Feature

Cisco ICM Symposium DMS 100 Gateway Feature

Cisco ICM Symposium Gateway Feature

Cisco ICM Web Edit Web Tools Feature

Cisco ICM Web Option Version 4

Cisco ICM Web Reporting Web Tools Feature

Cisco ICM Web Tools

Cisco ICM Weblink Web Tools Feature

思科 ICM CTI 服务器软件

思科 ICM CTI 桌面

思科 ICM 历史数据库服务器功能

思科 ICM 外设网关

思科 ICM 记录器

思科 ICM 路由器软件

思科ICM Web View Web工具功能

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