Inleiding
Dit document beschrijft hoe u de verificatiefout van de upgrade-manifeste kunt oplossen wanneer de slimme licentie in de Virtual Secure Gateway is ingeschakeld.
Voorwaarden
Vereisten
Cisco raadt kennis van de volgende onderwerpen aan:
- Hoe slimme licentie werkt
- Secure Email Gateway (SEG)-beheer
Gebruikte componenten
De informatie in dit document is gebaseerd op de volgende software- en hardware-versies:
- Secure Email Gateway (SEG) AsyncOS op versie 12.0 of hoger
- Security Management-applicatie op versie 12.0 of latere releases
De informatie in dit document is gebaseerd op de apparaten in een specifieke laboratoriumomgeving. Alle apparaten die in dit document worden beschreven, hadden een opgeschoonde (standaard)configuratie. Als uw netwerk live is, moet u zorgen dat u de potentiële impact van elke opdracht begrijpt.
Probleem
E-mail security applicatie heeft slimme licentie ingeschakeld en het heeft een geldige licentie. Wanneer een upgrade wordt geprobeerd, verschijnt deze fout:
"Geen upgradelijst downloaden: kan niet worden geverifieerd met een duidelijke server."
Oplossing
1. Controleer of de juiste manifeste server is geconfigureerd onder updateconfig.
Voor Virtual Secure Email Gateway is de juiste manifeste server update-manifests.sco.cisco.com op poort 443.
Zorg ervoor dat dit is toegestaan volgens de firewallregels.
Om de updateconfiguratie op de CLI te herzien, voer het bevel updateconfig dan de verborgen dynamichost van het bevel in:
esa> updateconfig
Service (images): Update URL:
----------------------------------------------------------------------------------------------------------------------
Feature Key updates
DLP Engine Updates Cisco IronPort Servers
PXE Engine Updates Cisco IronPort Servers
Sophos Anti-Virus definitions Cisco IronPort Servers
IronPort Anti-Spam rules Cisco IronPort Servers
Outbreak Filters rules Cisco IronPort Servers
Timezone rules Cisco IronPort Servers
Enrollment Client Updates (used to fetch certificates for URL Filtering) Cisco IronPort Servers
Support Request updates Cisco IronPort Servers
Content Scanner Updates Cisco IronPort Servers
Geo Countries Updates Cisco IronPort Servers
External Threat Feeds updates Cisco IronPort Servers
How-Tos Updates Cisco IronPort Servers
Notifications component Updates Cisco IronPort Servers
Smart License Agent Updates Cisco IronPort Servers
Mailbox Remediation Updates Cisco IronPort Servers
Talos Updates Cisco IronPort Servers
Easy Demo service Updates Cisco IronPort Servers
Cisco IronPort AsyncOS upgrades Cisco IronPort Servers
Service (list): Update URL:
----------------------------------------------------------------------------------------------------------------------
DLP Engine Updates Cisco IronPort Servers
PXE Engine Updates Cisco IronPort Servers
Sophos Anti-Virus definitions Cisco IronPort Servers
IronPort Anti-Spam rules Cisco IronPort Servers
Outbreak Filters rules Cisco IronPort Servers
Timezone rules Cisco IronPort Servers
Enrollment Client Updates (used to fetch certificates for URL Filtering) Cisco IronPort Servers
Support Request updates Cisco IronPort Servers
Content Scanner Updates Cisco IronPort Servers
Geo Countries Updates Cisco IronPort Servers
External Threat Feeds updates Cisco IronPort Servers
How-Tos Updates Cisco IronPort Servers
Notifications component Updates Cisco IronPort Servers
Smart License Agent Updates Cisco IronPort Servers
Mailbox Remediation Updates Cisco IronPort Servers
Talos Updates Cisco IronPort Servers
Easy Demo service Updates Cisco IronPort Servers
Service (list): Update URL:
----------------------------------------------------------------------------------------------------------------------
Cisco IronPort AsyncOS upgrades Cisco IronPort Servers
Update interval: 5m
Alert Interval for Disabled Automatic Engine Updates: 30d
Proxy server: http://64.X.X.X:8080
The proxy server will be used for the following services:
- Feature Key updates
- DLP Engine Updates
- PXE Engine Updates
- Sophos Anti-Virus definitions
- IronPort Anti-Spam rules
- Outbreak Filters rules
- Virus Threat Level updates
- Timezone rules
- Enrollment Client Updates (used to fetch certificates for URL Filtering)
- Support Request updates
- Content Scanner Updates
- Geo Countries Updates
- External Threat Feeds updates
- How-Tos Updates
- Notifications component Updates
- Smart License Agent Updates
- Mailbox Remediation Updates
- Talos Updates
- Easy Demo service Updates
- Cisco IronPort AsyncOS upgrades
- URL Filtering Service
- Shortened URL Support
- Advanced Phishing Protection Support
- Cisco Threat Response
- Cisco Secure Awareness
HTTPS Proxy server: http://64.102.255.40:8080
The HTTPS proxy server will be used for the following services:
- Feature Key updates
- DLP Engine Updates
- PXE Engine Updates
- Sophos Anti-Virus definitions
- IronPort Anti-Spam rules
- Outbreak Filters rules
- Timezone rules
- Enrollment Client Updates (used to fetch certificates for URL Filtering)
- Support Request updates
- Content Scanner Updates
- Geo Countries Updates
- External Threat Feeds updates
- How-Tos Updates
- Notifications component Updates
- Smart License Agent Updates
- Mailbox Remediation Updates
- Talos Updates
- Easy Demo service Updates
- Cisco IronPort AsyncOS upgrades
- SenderBase Network Participation sharing
- URL Filtering Service
- Shortened URL Support
- Cisco Threat Response
Choose the operation you want to perform:
- SETUP - Edit update configuration.
- VALIDATE_CERTIFICATES - Validate update server certificates
- TRUSTED_CERTIFICATES - Manage trusted certificates for updates
[]> dynamichost
Enter new manifest hostname:port
[update-manifests.sco.cisco.com:443]>update-manifests.sco.cisco.com:443
2. Licentievalidatie.
De vergunningsstatus moet in overeenstemming zijn met:
esa> showlicense_smart
[]> SUMMARY
Feature Name License Authorization Status
----------------------------------------------------------------------------------------------------
Email Security Appliance Anti-Spam License In Compliance
Email Security Appliance Outbreak Filters In Compliance
Email Security Appliance Graymail Safe-unsubscribe Not requested
Email Security Appliance Advanced Malware Protection Reputation In Compliance
Email Security Appliance Image Analyzer Not requested
Mail Handling In Compliance
Email Security Appliance Sophos Anti-Malware In Compliance
Email Security Appliance PXE Encryption In Compliance
Email Security Appliance Advanced Malware Protection In Compliance
Email Security Appliance McAfee Anti-Malware Not requested
Email Security Appliance Intelligent Multi-Scan Not requested
Email Security Appliance External Threat Feeds In Compliance
Email Security Appliance Bounce Verification In Compliance
Email Security Appliance Data Loss Prevention In Compliance
Voer de showlicentie voor de opdracht uit om er zeker van te zijn dat er een geldig VLAN is.
De einddatum mag niet zijn verlopen.
esa> showlicense
Virtual License
===============
vln VLNESA74NNNNN
begin_date dd/mm/yyyy
end_date dd/mm/yyyy
company Cisco Systems, Inc.
seats 1
country MX
serial XXXX
email XXXXXXX
issue 4dXXXXXXXXXXXXXXX
license_version 1.1
Als u krijgt de Licentie is verlopen output, verkrijgt u een nieuw XML-bestand van Global Licensing met een nieuwe verloopdatum en een geldig certificaat. Upload het vanuit de CLI-opdrachtloadlicentie.
esa>showlicense
License has Expired
Error with License.
Please try to re-initialize the system with a new license, or contact customer support for help.
3. Upgrade de Secure Email Gateway.
Start de upgrade-opdracht en selecteer de gewenste afbeelding.
esa> upgrade
Are you sure you want to proceed with upgrade? [N]> y
Choose the operation you want to perform:
- DOWNLOADINSTALL - Downloads and installs the upgrade image (needs reboot).
- DOWNLOAD - Downloads the upgrade image.
[]> download
Upgrades available.
1. AsyncOS 14.2.3 build 027 upgrade For Email, 2023-08-13. This release is a Maintenance Deployment Refresh
2. AsyncOS 14.2.3 build 031 upgrade For Email, 2023-11-02,This release is a Maintenance Deployment Refresh
3. AsyncOS 15.0.0 build 104 upgrade For Email, 2023-08-10, This is a General Deployment release
4. AsyncOS 15.0.1 build 030 upgrade For Email, 2023-11-22, This release is a Maintenance Deployment
[4]> 3
Download of AsyncOS 15.0.0 build 104 upgrade For Email, 2023-08-10, This is a General Deployment release has started in background.
De upgrade moet succesvol zijn. Neem contact op met Cisco TAC als u een ander probleem hebt.
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