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Carinity Aged Care – Connecting Australia’s most vulnerable residents

Carinity Aged Care makes a real difference in people’s lives through comprehensive and integrated community services, enabling aged care patients, disadvantaged youth and the disabled to connect with friends, family, support groups and health professionals within their communities and delivering important positive inputs that contribute to a happier, healthier quality of life.

 

Overview

Challenges

Challenges

  • Existing system has complicated per call billing arrangement, leading to patient confusion and end user increased costs.
  • Complex and administration heavy activities around telephony, in particular when adding new sites.
  • Business units are disconnected with no ability to transfer and move calls around the business.

Solutions

Solutions

  • Hosted Collaboration Solution (HCS).
  • Cisco Meraki: wireless.
  • Cisco Meraki: switching.

Results

Results

  • Streamlined administration activities allowing a focus on the core business.
  • Single fixed per month charge allows easier budgeting for residents and family.
  • Integrating the solution with Nurse Call and Communication badge technologies - allowing staff to communicate with residents needing assistance.
  • WiFi delivers stable, safe, secure and high-quality internet access for staff, patients and guests.

simon_hartfiel

"In senior care one of the problems we have in Australia is Isolation. Cisco’s technology has allowed us to be able to connect our residents with friends and family, reducing concerns and increasing positive outcomes for general living."

Simon Hartfiel, Chief Information Officer, Carinity Aged Care

Who is Carinity Aged Care?

Carinity Aged Care makes a real difference in people’s lives through comprehensive and integrated community services.

 

Industry: Healthcare

Location: Queensland

Website: www.carinity.org.au

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