Guest

Cisco Unified Intelligence Center

More Comprehensive Contact Center Reporting

Extend the boundaries of traditional contact center reporting. With Cisco Unified Intelligence Center, you can create a comprehensive information portal where Contact Center reports and dashboards can be developed and shared throughout your organization.

With this flexible and intuitive web-based reporting platform, you can easily report on relevant business data. Unified Intelligence Center provides a dashboard-based canvas for grouping multiple reporting objects together, offering a comprehensive view of contact center statistics at a glance.

Convenience and Flexibility

Some primary Unified Intelligence Center features include:

  • Comprehensive, real-time and historical reports and dashboards at a glance
  • Flexible presentation options (charts, grids and gauges)
  • One-click access to contact center information using permanent web links (permalinks)
  • Controlled access to reports and dashboards through privileges to authorized users
  • Ability to publish and schedule reports in a variety of formats (xls, pdf, csv)
Cisco Unified Intelligence Center - A Day in the Life

Understand the value of Cisco Unified Intelligence Center from three different perspectives - a line of business manager, a business analyst, and a corporate executive.

Cisco Unified Intelligence Center Software Demonstration (Video - 10:10 min)

Integrate reports and dashboards to share throughout your organization.

버전 및 옵션

데이터시트 및 문서

End-of-Sale Versions and Options

지원 문의

 
앞서가는 기업 및 조직들이
시스코 솔루션을 도입하여
어떻게 사용하고 있고,
어떤 혜택을
얻고 있는지를 확인하십시오.