Black Belt Academy
Simplified and uniform role-based education framework
Black Belt Academy helps Cisco partners and distribution in selling, deploying, troubleshooting and renewing the latest technology and software solutions with enablement tools and programs required for back-end operations to better assist our joint customers.
Only Cisco partners with a CCO ID can access Black Belt training.
Contact Cisco
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Call Sales:
- 1800 134349 (AU)
- 0800 291129 (NZ)
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Webex
- 1800 493239 AU
- 0508 555607 NZ
- 8:30 AM to 5:00 PM AEDT
Black Belt FAQs
How is Black Belt relevant for me?
Black Belt Academy consolidates all architecture trainings and structures it by role so that all the latest partner enablement content can be accessed in one place. Academy trainings cater to a variety of roles, including pre-sales, sales, deployment, troubleshooting, customer experience, and marketing. Trainings are provided in a simplified three-step framework to ease your journey to become proficient in Cisco solutions.
To select trainings relevant for your role, become a partner or log in.
Does Black Belt have training for my role?
| Role | Track |
|---|---|
| Engineering | Presales, deployment/FE, support/TAC, PSS/TAC |
| Sales | AMs, RMs, PSS, BDMs |
| Customer Experience (CX) | CSEP, CSM, renewals manager |
| Distribution | Marketeer, tech presales, account manager, CX specialist |
| Business architect | Tool, engagement, method |
| New hire | Sales New Hire Acceleration Program SNAP (foundation or graduate intro to Cisco portfolio |
| Operations | Deal manager (GPR), software practice lead, partner admin, asset manager, CXO |
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How does Black Belt compare to other certifications like CCXA or CCIE?
While CCXA, XP, and IE certifications are foundational to building an understanding of Cisco technologies, Black Belt Academy acts as the bridge that brings you to the latest solutions by Cisco at zero cost.
Can everyone access Black Belt?
Black Belt Academy trainings are available for learners from Cisco's partners and distributors. It requires a Cisco login associated with your partner or distributor company.
How can I get started?
You can begin by navigating to Black Belt Academy on SalesConnect (become a partner or log in) and browsing our Black Belt training catalog by role. Trainings are provided in a simplified three-stage framework. You can start by registering for stage 1 Black Belt learning maps per your role and architecture focus to ease your journey to become proficient in Cisco solutions.
Black Belt benefits
One simplified enablement framework
Uniform launch across Cisco
Greater selling proficiency
Successful readiness and positioning of solutions
On-demand and up-to-date content
No-cost enablement
What customers are saying
Gulf Business Machines
Great platform! Learn the new technology anytime, anywhere. Kudos to the team who put that much effort to make it happen.
Ingram Micro
Very well organised and presented in elegant way.
NTT Ltd. Commerce Centre
Excellent material, simply understanding of how Cisco is facing this transformation, congrats! And let’s keep moving.
Pivot Technology Solutions
Great training, really helped me find some new questions to ask my clients and help grow the account.
Long View Systems Corporation
Great training! Appreciated the breakdown of the registration programs and the war room capabilities.
Bell Canada
Excellent course, Cisco ACI in one hour, amazing. Well done Cisco.