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The Cisco Virtualization Experience Client 6215 thin client (tower form factor) is a multimedia-enabled desktop virtualization platform and a viable desktop replacement for enterprises.
The optional Voice and Video Firmware upgrade, for Cisco Virtualization Experience Client 6215, adds Unified Communications functionality for Cisco UC Integration for Microsoft Lync and Cisco Unified Personal Communicator.
With Cisco Virtualization Experience Client 6215 and the Voice and Video Firmware upgrade, users in a virtual environment can use Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator from their thin clients. The Voice and Video Firmware runs on the thin client, and Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator runs on a Windows hosted virtual desktop (HVD). To reduce latency and to enhance media quality, Cisco Virtualization Experience Client 6215 streams media between the thin clients without going through the hosted virtual desktops.
Cisco Virtualization Experience Client 6215 with the Voice and Video Firmware upgrade works only with supported devices. For information about supported devices, see the Release Notes for Cisco Virtualization Experience Client 6215.
Note |
In this Deployment Guide, the terms thin client and Cisco Virtualization Experience Client refer to Cisco Virtualization Experience Client 6215. |
The user experience with Cisco Virtualization Experience Client and Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator, in a virtual environment, is very similar to the experience provided by a standard Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator installation, with some differences:
For Video Conference Servers, the highest supported video level is H.264 level 1.2.
After you set the registry keys for the virtual environment, the Cisco Virtualization Experience Client 6215 (VXC 6215) device is the only device that can function as the work phone. When you add devices for these users to the Cisco Unified Communications Manager, the device type is Cisco Virtualization Experience Client (VXC 6215). For more information, see Device types. Each user should have only one VXC device. You must also enable the computer-telephony integration (CTI) protocol for all Cisco Virtualization Experience Client 6215 users. For more information, see Enable the CTI protocol for each user.
In a virtual environment, you install Cisco Unified Personal Communicator, or Microsoft Office Communicator or Microsoft Lync with Cisco UC Integration for Microsoft Lync, on the HVDs, rather than on client computers (PCs). Otherwise, the installation is the same as the installation of Cisco UC Integration for Microsoft Lync in a nonvirtual environment. To prevent issues caused by multiple registrations for the same user on the Cisco Unified Communications Manager, advise users to sign into only one HVD at a time.
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You can connect the thin client to the network through a Cisco Unified IP Phone. However, you require Cisco UC Integration for Microsoft Lync 8.6(1) or better, or Cisco Unified Personal Communicator 8.6(3) or better, to control the Cisco Unified IP Phone. Cisco Audio Session Tunnel (CAST) connection to the HVD is not supported. |
Tip |
Before you begin to install Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator on an HVD, see the Release Notes document. |
1 |
Add users and devices on the Cisco Unified Communications Manager. |
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Use the Group Policy Management Console to set the registry keys on the HVDs for the virtual environment. |
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3 |
Install Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator on the HVDs. |
Cisco UC Integration for Microsoft Lync http://www.cisco.com/en/US/products/ps11390/prod_installation_guides_list.html Cisco Unified Personal Communicator: http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.html |
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4 |
If your site does not permit Internet access for users, set up the help files. |
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5 |
Set up the Cisco Virtualization Experience Client hardware and configure the device. |
http://www.cisco.com/en/US/products/ps11976/tsd_products_support_general_information.html http://www.cisco.com/en/US/products/ps11976/prod_installation_guides_list.html |
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6 |
Install the Voice and Video Firmware upgrade on the Cisco Virtualization Experience Client. |
http://www.cisco.com/en/US/products/ps11976/prod_installation_guides_list.html
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7 |
Open the required ports in all firewalls. |