Upgrading Cisco MeetingPlace Express
Follow the steps in these sections to upgrade Cisco MeetingPlace Express:
•About Upgrading Cisco MeetingPlace Express after an Upgrade or Patch is Released
•About Upgrading from Cisco Conference Connection to Cisco MeetingPlace Express
The Cisco MeetingPlace Express system has different types of licenses.
Enables the simultaneous use of up to four supported languages. If you do not purchase and install the language license, you can enable any of the supported languages but only one at a time.
The language license is sold separately from the other licenses.
Voice Conferencing Licenses
Limits the number of concurrent calls and telephony audio ports, as well as the number of concurrent users of the Lite meeting room, to the number of voice conferencing licenses that you have purchased. This is enforced by the VUI; callers in excess of the licensed number get a busy signal and cannot join the meeting.
Voice conferencing licenses work in conjunction with the maxvoice license, which denotes the maximum number of voice conferencing licenses that can be used on this particular system, due to system restraints. If the voice conferencing license count exceeds the value of the maxvoice license, the system uses the value of the maxvoice license instead. If you do not install any voice conferencing licenses, the system provides access for up to six concurrent voice conferencing users.
Note If you purchase and install a new maxvoice license, it overwrites the old one. It does not add the new licenses to the previous value.
Web Conferencing Licenses
Limits the number of concurrent web conferencing participants using the full meeting room to the number of web conferencing licenses that you have purchased. This is enforced when participants try to enter the web meeting room; participants in excess of the licensed number cannot join the web meeting room.
Web conferencing licenses work in conjunction with the maxweb license, which denotes the maximum number of web conferencing licenses that can be used on this particular system, due to system restraints. If the web conferencing license count exceeds the value of the maxweb license, the system uses the value of the maxweb license instead. If you do not install any web conferencing licenses, the system provides access for up to six concurrent web conferencing users for the first 60 days after installation, but this is disabled after that.
Note If you purchase and install a new maxweb license, it overwrites the old one. It does not add the new licenses to the previous value.
Tip If you want all or most users to be able to conduct full web meetings, purchase an equivalent number of web conferencing and voice conferencing licenses.
System Software License
License for the underlying software platform, including the operating system. This is the only license that is specific to the software version. It expires if you upgrade the software past the licensed version. The version specified by the system software license must be greater than or equal to the first two digits of the installed software. If it is not, the system does not honor any of the other licenses.
You can only get a system software license by purchasing a base software SKU, a software version upgrade, or a Cisco Conference Connection to Cisco MeetingPlace Express upgrade. You do not get one when you purchase a capacity or platform upgrade.
Note The system software license enables the other licenses. If you do not install the system software license, or if the version is obsolete, the system behaves as if there are no voice or web conferencing licenses installed. The system ignores any voice or web conferencing licenses and uses the default values for those (six each). (The only exception is if you have a web conferencing license installed with no system software license, then the system honors the six web conferencing licenses as permanent, meaning they will not expire after 60 days.)
If you later buy more voice or web conferencing licenses, when you install the new voice or web conferencing licenses, the system will still ignore them and operate with the default values (six each). You must install the system software license for the system to use the voice and web conferencing licenses.
Note The Administration Center works regardless of the licenses.
To add licenses to your Cisco MeetingPlace Express system, follow these steps:
1. Determine the MAC address of your system. See Determining the MAC Address of your System.
2. Request a license file. See Requesting a License File.
3. Install the license file. See the Administrator's Configuration and Maintenance Guide for Cisco MeetingPlace Express Release 1.1 for specific instructions on installing the license file.
Note The new licenses take affect immediately. You do not need to reinstall or restart the Cisco MeetingPlace Express operating system and Cisco MeetingPlace Express application when you add licenses.
Determining the MAC Address of your System
Cisco MeetingPlace Express licenses are tied to the MAC address of the Cisco MCS server on which you have installed Cisco MeetingPlace Express. To determine the MAC address, follow these steps:
Step 1 Open the Cisco MeetingPlace Express application.
Step 2 Log in to Cisco MeetingPlace Express.
Step 3 At the top of the page, click Administration.
Step 4 On the left side of the page:
a. Click Maintenance.
b. Click Licenses.
c. Click Install Licenses.
The MAC address is listed in the Host ID field.
Requesting a License File
Customers who received a Product Authorization Key (PAK) with their order can follow this process to request a license file for the Cisco MeetingPlace Express system:
Step 1 Go to the Cisco Systems Customer Registration web page at https://tools.cisco.com/SWIFT/Licensing/RegistrationServlet.
Step 2 Fill out all the required fields on the registration form.
Note Be sure that your e-mail address is correct because the license file will be e-mailed to you.
Step 3 Enter the MAC address of your system. For information on determining this address, see the "Determining the MAC Address of your System" section.
Step 4 Enter the PAK. The PAK is located with the order that accompanied the installation DVD.
Step 5 Click Submit.
Cisco Systems sends you an e-mail containing the license file.
Step 6 Save the license file to a location where you can access it from the Cisco MeetingPlace Express Administration Center.
About Upgrading Cisco MeetingPlace Express after an Upgrade or Patch is Released
A patch is a very minor change to the product, while an upgrade is a larger enhancement to the product. Cisco Systems distributes incremental upgrades and patches to the Cisco MeetingPlace Express system as necessary and they are available on Cisco.com.
Before you upgrade your system, be sure that if you already have SSL certificates from a Certificate Authority (CA), that the certificates and key files that are currently stored in the /usr/local/enrollment/ directory are copied to a safe place where they cannot be overwritten.
When you upgrade or reinstall the Cisco MeetingPlace Express application, these files will be preserved, but you must move them back to their proper location when the upgrade or reinstallation is complete. You also must go into the Cisco MeetingPlace Express Administration Center and enable SSL again.
If you upgrade or reinstall the operating system, these files will not be preserved.
Install the upgrade or patch from the Cisco MCS console while logged in as a root user. Upgrades and patches cannot be installed remotely. See the "Logging in to Cisco MeetingPlace Express" section on page 5-1 for complete information about logging in to the console.
Installing an Upgrade or Patch
When you install an application upgrade or patch, the system moves the existing application files to a back up directory and installs the new application files in the current directory. This allows you to uninstall the upgrade or patch if you need to.
Installing an application upgrade or patch is similar to installing a new system. Follow these steps:
Step 1 Go to Cisco.com and find the application patch file. The name will be similar to cisco_meetingplace_express_patch.bin.
Step 2 Save the file to a convenient location.
Step 3 From the console, go to the Cisco MeetingPlace Express operating system login page and log in as the user called root.
Step 4 Right-click on the desktop and select New Terminal. This brings up the command line.
Step 5 Navigate to the directory where you saved the patch file.
Step 6 Enter ./cisco_meetingplace_express_patch.bin & to execute the program. The Install GUI displays the Introduction page.
Step 7 Click Next.
The system displays the Upgrade Available dialog box and checks to see if a previous version of Cisco MeetingPlace Express is installed. If the system finds a previous version of Cisco MeetingPlace Express, the system displays a message stating this.
Step 8 Click Upgrade to begin the upgrade. The Cisco MeetingPlace Express installer displays the licensing agreement.
Step 9 After reading the licensing agreement, select I accept the terms of the License Agreement and click Next.
Step 10 Review the pre-installation summary. Values include the product name, install folder, and the amount of disk space required and available for the installation target.
Step 11 If all the values are correct, click Install.
The Cisco MeetingPlace Express installer installs the Cisco MeetingPlace Express patch.
When the patch upgrade is complete, the Cisco MeetingPlace Express installer displays the Install Complete page and a message stating that the upgrade is complete.
Step 12 Restart the system.
About Upgrading from Cisco Conference Connection to Cisco MeetingPlace Express
To upgrade from Cisco Conference Connection to Cisco MeetingPlace Express, you must install Cisco MeetingPlace Express on a new server and then import your meetings from Cisco Conference Connection.
Follow these steps:
1. Complete the steps in the "Completing the Prerequisites" section.
2. Install Cisco MeetingPlace Express. See the following sections:
a. Installing the Cisco MeetingPlace Express Operating System, page 3-4
b. Configuring the Cisco MeetingPlace Express Server, page 3-5
c. Installing the Cisco MeetingPlace Express Application, page 3-7
d. About Testing the Cisco MeetingPlace Express Installation, page 3-9
3. Get the meeting data from Cisco Conference Connection. See the "Getting the Meeting Data from Cisco Conference Connection to Cisco MeetingPlace Express" section for complete information.
Note You can only import meetings from Cisco Conference Connection version 1.2.1 and later. If you have an earlier version of Cisco Conference Connection, you must first upgrade to Cisco Conference Connection version 1.2.1.
4. Import the meeting data that you just saved into Cisco MeetingPlace Express. See the "About Licenses" section and the Administrator's Configuration and Maintenance Guide for Cisco MeetingPlace Express Release 1.1 for instructions.
5. Cisco Conference Connection licenses do not work with Cisco MeetingPlace Express so you must install a license file for Cisco MeetingPlace Express. See the Administrator's Configuration and Maintenance Guide for Cisco MeetingPlace Express Release 1.1 for instructions.
Completing the Prerequisites
You must complete the steps in this section before you can import data from Cisco Conference Connection into Cisco MeetingPlace Express, otherwise, the data import fails.
Step 1 Ensure that you have the Microsoft SQL Server Enterprise application. You need this to access the Cisco Conference Connection database.
Note We do not provide the Microsoft SQL Server Enterprise application with Cisco MeetingPlace Express. However, it is provided with Cisco CallManager, which you must have if you use Cisco Conference Connection.
Step 2 Gather the following information:
•Name of the Cisco CallManager server and its IP address. This is used to access the Microsoft SQL Server console.
•Name of the Cisco Conference Connection server and its IP address.
•Password for the Cisco Conference Connection database, which was determined when Cisco Conference Connection was originally installed. This is used to access the Cisco Conference Connection database.
Step 3 Confirm that the password for the Cisco Conference Connection database superuser called sa is correct by doing the following:
a. Switch to the following directory:
C:\Program Files\Microsoft SQLServer\MSSQL\Binn
b. On the Cisco Conference Connection server command line, enter:
osql -U sa
The following prompt appears:
c. Enter the sa password.
If the 1> prompt appears, the password is correct.
Step 4 Ensure that the Cisco Conference Connection data files that you are going to import are in the correct location by doing the following:
a. On the Cisco CallManager Microsoft SQL Server console, navigate to the following location:
SQL Server Group\CCC - IP address\Database\DCMS\Tables
b. Verify that the RepeatedConferenceTable and the ScheduledConferenceTable files are there.
c. Verify that these files contain records for all the meetings that you are going to import.
Getting the Meeting Data from Cisco Conference Connection to Cisco MeetingPlace Express
Cisco Conference Connection only has two types of meetings that need to be exported to Cisco MeetingPlace Express:
•Scheduled meetings (one-time meetings that take place in the future and that are not currently active at the time of the import)
•Repeated meetings (meetings that occur on a recurring basis, such as once a week. Also called recurring meetings)
Note Cisco Conference Connection does not support continuous meetings.
The data for each type of meeting is stored in tables in Cisco Conference Connection. The data for scheduled meetings is in the table called ScheduledConferenceTable and the data for repeated meetings is in the table called RepeatedConferenceTable.
Before You Begin
Ensure that you have completed all the steps in the following sections:
•Completing the Prerequisites
•Installing the Cisco MeetingPlace Express Operating System, page 3-4
•Configuring the Cisco MeetingPlace Express Server, page 3-5
•Installing the Cisco MeetingPlace Express Application, page 3-7
•About Testing the Cisco MeetingPlace Express Installation, page 3-9
The following procedure describes how to export the tables:
Step 1 Access the Cisco Conference Connection database.
Step 2 Open the Microsoft SQL Server Import and Export utility by choosing Start > Programs > Microsoft SQL Server > Import/Export Data.
The system displays a dialog box that asks for the source file that you will be importing. By default, the data source should be set to Microsoft OLE Database Provider for SQL Server.
Step 3 Do the following:
a. In the Server field, enter the hostname of the Cisco Conference Connection server.
b. Select Use SQL Server Authentication.
c. Enter the following:
–For username, enter sa
–For password, enter the Cisco Conference Connection server password
–For database, enter DCMS
d. Click Next.
The system displays a dialog box that asks for the destination for the file that you will be importing.
Step 4 Do the following:
a. Under destination, choose Text File.
b. Choose a location for the destination file by entering a complete file name, including its path, or click the ... button to browse to a file destination location.
c. Name the file RepeatMtg.csv.
d. Click Next.
Step 5 In the next dialog box, do the following:
a. Select Copy table(s) and view(s) from the source database.
b. Click Next.
Step 6 In the next dialog box, do the following:
a. Specify the name of the source table as [DCMS].[dbo].[RepeatedConferenceTable].
b. Select Delimited.
c. Click Next.
Step 7 The next dialog box asks when you want to run the import. Do the following:
a. Select Run immediately.
b. Click Next.
The system displays a summary.
Step 8 Click Finish.
The system displays a dialog box that says "Successfully copied 1 table."
Step 9 Click OK.
Step 10 Repeat Step 4 to Step 9 for the scheduled meetings table, making the following substitutions:
•In Step 4c, enter SchedMtg.csv for all the scheduled meetings.
•In Step 6a, enter [DCMS].[dbo].[ScheduledConferenceTable] for the scheduled meetings.