The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Cisco Jabber delivers secure, clear and reliable communications, offers flexible deployment models, is built on open standards and integrates with commonly used applications.
Full details on what analytics data Cisco Jabber does and does not collect can be found in the Cisco Jabber Supplement to Cisco’s On-Line Privacy Policy at http://www.cisco.com/web/siteassets/legal/privacy_02Jun10.html.
IM/Availability
1:1 chat
1:1 chat history
Group chat
Offline instant messaging1
Standard and rich availability states
XMPP federation
AOL federation
Lync and Sametime federation (requires establishment of XMPP gateway)
Use your computer or desk phone for phone calls (requires Cisco UC Integration)
Computer phone and desk phone controls
Forward calls (desk phone mode only)
Conference (via Merge)
CTI Servitude
Voicemail (requires Cisco UC Integration)
Meetings
View a list of your WebEx meetings
Start or join an instant WebEx meeting
Start or join scheduled WebEx meeting from your meeting list or from meeting reminders
Transition from an IM session to an instant meeting (WebEx only)
Additional Features
Desktop Share 2
File Transfer
Predictive search of contact list, Address Book contacts, and corporate directory
Security/Administration
Single Sign-On2
Policy enforcement
Auto-upgrade2
Signaling encryption
Voice/video encryption(sRTP)
IM message encryption
Multiple resource login
Survivable Remote Site Telephony
High-Availability Failover
1Features available only for on-premises (Cisco Unified Presence server IM/Availability) deployments.
2Features available only for cloud (Cisco Collaboration Cloud IM/Availability) deployments.
The Installation and Configuration Guide contains information to help you plan your deployment, system, network requirements, supported devices, installation and client configuration.
The Server Setup Guide provides the administrators with task-based information to help you configure services for the client.
The DNS Configuration Guide contains information to help you plan your deployment, system, network requirements, supported devices, installation and client configuration.
The Licensing Information document provides information on the open source libraries used by the application.
Provides information on navigating the client, including shortcut keys, keyboard navigation, and other accessibility features.
The Advanced Features Guide provides an overview of task-based information about end user operation of the client.
For additional information see the Cisco Jabber for Mac documentation page.
Expressway for Mobile and Remote Access for Cisco Unified Communications Manager allows users to access their Cisco Jabber collaboration tools from outside the corporate firewall without a VPN client. Using Cisco collaboration gateways, the client can connect securely to your corporate network from remote locations such as Wi-Fi networks or mobile data networks.
For more information about this feature, see the Installation and Configuration Guide.
Service Discovery gives the client the ability to automatically detect and locate services. This feature is configured centrally by an administrator using DNS SRV records. Service Discovery removes the need for manual user interaction to configure services.
Voice Services Domain
The voice services domain parameter allows the user to specify the DNS domain to be a different value to the service domain. The DNS domain is where the _cisco-uds, _cuplogin and _collab-edge DNS SRV records are deployed.
Service Discovery Excluded Services
In certain deployment scenarios services can be excluded from the service discovery process.
For information about setting up this feature, see the Installation and Configuration Guide and DNS Configuration Guide.
This feature allows administrators to create a link that makes it easier for users to set up the client for the first time. This link allows user to cross-launch Jabber without having to manually enter service discovery information.
Administrators create a link that includes the domain Cisco Jabber needs for service discovery. This link can also include information that Cisco Jabber needs to connect to Phone Services. Administrators then provide this link to users through email or a web page. After users select the link, Cisco Jabber bypasses the Welcome screen, discovers available services, and opens the Sign in screen. Users cannot navigate back to the Welcome screen.
For information about setting up this feature, see the Installation and Configuration Guide.
URI dialing allows a user to be called using an assigned URI instead of a phone number. URIs follow a user@domain format that is similar to an email address. URI dialing is enabled through configuration in the client and Cisco Unified Communications Manager.
For information about setting up this feature, see the Installation and Configuration Guide and Server Setup Guide.
Supported in this release:
Meetings tab to configure additional meetings sites.
For information about setting up additional meetings sites, see the Advanced Features Guide.
List Cisco WebEx meetings in the client meetings tab
Instant Meeting
Join or start a scheduled Cisco WebEx meeting from reminders and notifications
Meeting reminders
Desktop Share
Authentication
Cisco Jabber client presence changes to reflect meeting activity
The following are some aspects of the meetings feature that are not supported in this release:
Cisco Unified Communications Manager credentials stored in the cloud. Credentials are entered once and synchronised on Cisco Jabber devices.
Screen capture allows a user to capture a selection of their screen and send to recipients.
The self-care portal allows users to control the preferences for their phone devices associated with Cisco Jabber. The self-care portal is available for on-premises deployments using Cisco Unified Communications Manager version 10 and higher.
IM archiving notifications are displayed to the user when the recipient of their IM had IM archiving activated.