Collaboration Solution (HCS) customers want to deploy Session Initiation
Protocol (SIP) applications that work with Cisco Unified Communications Manager
through SIP technology to provide support for voicemail, auto attendant,
interactive voice responses, conferences, call center support, IP multimedia
subsystem (IMS), instant messaging, presence, and third-party IP PBXs.
In addition, Cisco
HCS customers want to deploy third-party SIP phones and SIP-verified phones.
Finally, Cisco HCS customers want to deploy third-party CTI applications to
perform call-related functionality for attendant console, call and contact
center, call recording support, and other supported features.
provides general guidelines for configuring a generic SIP trunk for SIP
applications, third-party SIP phones and SIP-verified phones, and CTI
applications for Cisco HCS Release 10.6(1). The configuration
tasks that are discussed in this document require you to have a strong
understanding ofCisco Unified
Communications Domain Manager 8.1(x),
Cisco Unified Communications Domain Manager 10.6(1), and