Preface

Purpose

This document provides instructions for planning Cisco HCM-F in Cisco Hosted Collaboration Solution (HCS), including information on HCM-F services and resource requirements.

Audience

This document provides information for service providers who are responsible for planning Cisco HCM-F in Cisco Hosted Collaboration Solution (HCS). This guide requires knowledge of Cisco Hosted Collaboration Solution (Cisco HCS).

Organization

The following table provides the organization of this guide.

Part

Description

Part 1

Introduction

Contains information on Cisco HCM-F installation, services, backup and restore, and integration within Cisco HCS.

Part 2

The Cisco HCM-F Administrative Interface

Contains field descriptions and procedures for Service Inventory, Infrastructure Manager, and Platform Manager.

Part 3

Troubleshooting and Monitoring

Contains information on troubleshooting and monitoring Cisco HCM-F.

Part 4

Service Inventory Report Format

Contains information on the service report format for Service Inventory.


Note

Use this document in conjunction with the Developer Guide for Cisco Hosted Collaboration Mediation Fulfillment.

Conventions

This document uses the following conventions.

Convention

Description

boldface font

Commands and keywords are in boldface.

italic font

Arguments for which you supply values are in italics.

[   ]

Elements in square brackets are optional.

{ x | y | z }

Alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by vertical bars.

string

A non quoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

screen font

Terminal sessions and information the system displays are in screen font.

boldface screen font

Information you must enter is in boldface screen font.

italic screen font

Arguments for which you supply values are in italic screen font.

^

The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.

<   >

Non printing characters, such as passwords, are in angle brackets.

Notes use the following conventions:


Note

Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

Timesavers use the following conventions:


Timesaver

Means the described action saves time. You can save time by performing the action described in the paragraph.

Tips use the following conventions:


Tip

Means the information contains useful tips.

Cautions use the following conventions:


Caution

Means reader be careful. In this situation, you might do something that can result in equipment damage or loss of data.

Warnings use the following conventions:


Warning

This warning symbol means danger. You are in a situation that can cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.

Obtain Documentation and Submit Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http:/​/​www.cisco.com/​wwl/​export/​crypto/​tool/​stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.