About Cisco Unified Intelligence Center
Unified Intelligence Center can be installed as a standalone server or as a cluster of a maximum of eight server nodes. There is one mandatory publisher node (called the Controller) and a maximum of seven subscriber nodes (called Members). The Controller node includes a Member; thus a deployment can consist of a Controller only.
All nodes must meet latency requirements as described in the Cisco Unified Intelligence Center Solution Reference Network Design (SRND) Guide.
The primary node (the Controller) includes both the Administration (Operations, Administration, Maintenance, and Provisioning or OAMP) and the Unified Intelligence Center Reporting web applications. A Controller is required in all deployments. A deployment can consist of a Controller only.
The Member nodes have the Unified Intelligence Center Reporting web application only.
Unified Intelligence Center is installed on Cisco Unified Voice Operating System (VOS). This is an appliance model or "closed box" and does not support navigation into, or manipulation of, the file system.
Unified Intelligence Center must be installed on a Virtual Machine running over UCS B-Series and C-Series Servers or equivalent hardware.
The disk capacity and hardware type of Member nodes should be equal to or greater than those of the Controller node.
For Cisco Unified Intelligence Center Hardware and Software Specification, refer Compatibility Matrix for Unified CCE at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html and Compatibility Matrix for Unified CCX at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html.
See the Cisco Unified Intelligence Center Solution Reference Network Design (SRND) Guide, available in the Design Guides category at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/tsd-products-support-series-home.html.