The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Live Data reports can be viewed as Gadgets in the Finesse container. Live Data Gadget failover occurs in Packaged CCE deployments when any of the following fail:
The report displays the error message "Live Data is not available. Trying to connect within 60 seconds," and the gadgets tries to connect to the primary or the secondary server. If both servers are still down after 60 seconds, the report displays the second error message, "Live Data is not available after repeated attempts. Retrying." Gadgets continues to retry until either server comes up, and the gadget then reloads the report.
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