Preparations for Cisco Unified Intelligence Center Installation on a Virtual Machine
Starting with Release 9.0(1) and later versions, you can either perform a fresh installation or upgrade of Unified Intelligence Center on supported virtual machines. Existing customers using MCS platform should migrate to UCS servers. For more information, see Unified Intelligence Center Virtualization.
To know more about the Unified Communications Virtualization, refer to
Unified Communication Virtualization.
Before you begin your Unified Intelligence Center installation, you
must install VMware ESXi and configure the virtual server.
Release 10.5(1) is not supported on VMware ESXi 4.x versions.
Deploy Unified Intelligence Center Open Virtualization Format/Open Virtual Appliance (OVF/OVA) Template
Open Virtualization Format/Open Virtual Appliance (OVF/OVA) is an open
standard for packaging and distributing virtual appliances. Files in this
format have an extension of .ova. The naming convention for the OVF/OVA
The OVF/OVA template defines the configuration of the virtual machine
hardware. The configuration of a Cisco Unified Communications application
virtual machine must match a supported virtual machine template. This section
describes the steps to deploy a Unified Intelligence Center OVF/OVA template on the virtual
||Log in to
VMWare Vsphere or any other compatible client.
||Highlight the host or cluster to which you want to deploy the
Deploy from File and specify the name and
location of the OVF/OVA file (with a
Alternatively, you can click
Deploy from URL and specify the URL of the
|| Verify the details of the template, and click
||Specify a name for the
Virtual Machine that you are about to create
and choose an inventory location on your host.
|| Verify the deployment settings, and click
The virtual machine that you added is listed under the UCS server
tree in the
vSphere Client home page.
Specify Location of Unified Intelligence Center Installable
|| Select the newly added Virtual Machine.
|| From the
Inventory menu, select
Hardware tab, select
CD/DVD Drive 1.
||Select one of the following options to specify the location where
you have the bootable Unified Intelligence Center installer file:
- Client Device – If you want to use the
CD/DVD drive on the client machine from where you are accessing the virtual
- Host Device – If you want to use the
CD/DVD drive on the ESXi host machine.
- Datastore ISO file – If you want to use
the datastore on the virtual machine. Before using this option, ensure that the
Bootable iso image of Unified Intelligence Center is copied to the datastore of the ESXi host.
||Ensure that you set the boot order by making
CD ROM the first device upon power up. For
details, refer to
Set boot order.
OK to save and close the
Virtual Machine Properties window.
Important: Make sure that you have copied or
inserted the CD/DVD with the Unified Intelligence Center installable in the appropriate location
before you proceed with the next step.
Set Boot Order
Inventory menu, select
The Virtual Machine Properties window appears.
Options tab, select
Force BIOS Setup.
||When you restart the Virtual Machine, you will see the BIOS
screen in the
VM console tab.
|| In the
BIOS screen, select
Unified Intelligence Center on Virtual Machine
virtual machine and click
Inventory menu, select
from the shortcut menu. Alternatively, from the
machine powers on and Unified Intelligence Center installation starts up
automatically. Follow the steps mentioned in
Installation — All Nodes
to complete the Unified Intelligence Center installation.
Unified Intelligence Center on the UCS Servers, note the following:
file generated by the Answer File Generator (platformConfig.xml) is not
readable from a USB key. The Answer File Generator generates a floppy image
[FLP - virtual floppy] for performing an unattended installation.
backup is not supported. Use SFTP instead.
are written only to the virtual serial port.
installs use virtual floppy instead of USB.
is controlled by the BIOS of the VMware VM.
BIOS, firmware, and drivers must be the required level and configured for
compatibility with Unified Intelligence Center-supported VMware product and
provides you with a console that you can use to provide inputs during the
installation. To open the console, select the virtual machine from the vSphere
home page and click
Console from the shortcut menu. Alternatively, select the virtual
machine and click the
Console tab in the right pane of the
vSphere home page. Pointing and clicking anywhere in
the console window will allow you to enter data in the console. Once you start
working on the console, the mouse is locked and you can no longer use it. Use
Tab key to navigate and use the
Enter button to commit the values you entered. To
release the mouse from the console window, press