The guides in this
section are for products related to Unified CCE.
Message Reference Guide (Protocol Version 16) for Cisco Unified Contact Center
The title of
this document is changed in this release. The previous title was CTI Server
Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center
integrators and programmers who want to integrate C++ CTI client applications
with Unified CCE.
Customer Telephony Integration (CTI) Server message interface between Unified
Contact Center Enterprise (Unified CCE) and application programs.
To view the
latest guide, see: