Reporting Guide for Cisco
Unified Customer Voice Portal
provides the following information:
service and reporting architecture.
Intelligence Center Reporting application and its various functions.
templates for reporting.
schema and database management.
This guide is intended for managers, Unified CVP system managers,
Cisco Unified Intelligent Contact Management Enterprise (Unified ICME)/ Cisco
Unified Intelligent Management Hosted (Unified ICMH) system managers, VoIP
technical experts, and IVR application developers.
Table 1 Related
Documentation for Reporting
Administration Guide for
Cisco Unified Customer Voice Portal