Release Notes

Use these release notes with the Cisco IP Conference Phone 8832 Multiplatform Phones running SIP Firmware Release 12.0(3)SR1.

The following table describes the individual phone requirements.

Phone

Support Requirements

Cisco IP Conference Phone 8832 Multiplatform Phones

Cisco BroadWorks 24.0

MetaSphere CFS version 9.5

Asterisk 16.0

New and Changed Features

This release is a maintenance release and doesn't contain any new or enhanced features.

To view the resolved and open caveats for this release, see View Caveats.

Upgrade Firmware

You can upgrade the phone firmware with TFTP, HTTP, or HTTPS. After the upgrade completes, the phone reboots automatically.

SUMMARY STEPS

  1. Click this link:
  2. Select IP Conference Phone 8832 with Multiplatform Firmware in the right pane.
  3. On the next page that is displayed, select Multiplatform Firmware.
  4. Under Latest Release, select 12.0.3SR1.
  5. (Optional) Place your mouse pointer on the file name to see the file details and checksum values.
  6. Download the corresponding file.
  7. Click Accept License Agreement.
  8. Unzip the file and place the files in the appropriate location on your upgrade server.
  9. Upgrade the phone firmware with one of these methods.
    • Upgrade the phone firmware from the phone administration web page:

      1. On the phone administration web page, go to Admin Login > Advanced, Voice > Provisioning > Firmware Upgrade.

      2. In the Upgrade Rule field, enter the load file URL as described below.

        Load file URL format:

        <upgrade protocol>://<upgrade server ip address>[:<port>]>/<path>/<file name>.loads

        Examples:

        http://10.73.10.223/firmware/sip8832.12-0-3MPP0101-92.loads

        https://server.domain.com/firmware/sip8832.12-0-3MPP0101-92.loads

      3. Click Submit All Changes.

    • Upgrade the phone firmware directly from your web browser:

      In the address bar of your web browser, enter the phone upgrade URL as described below.

      Phone upgrade URL format:

      <phone protocol>://<phone ip address[:port]>/admin/upgrade?<load file URL>

      Load file URL format:

      <upgrade protocol>://<upgrade server ip address>[:<port>]>/<path>/<file name>.loads

      Examples:

      https://10.74.10.225/admin/upgrade?http://10.73.10.223/firmware/sip8832.12-0-3MPP0101-92.loads

      https://10.74.10.225/admin/upgrade?https://server.domain.com/firmware/sip8832.12-0-3MPP0101-92.loads

DETAILED STEPS


Step 1

Click this link:

https://software.cisco.com/download/home/286311392

On the Software Download web page that is displayed, ensure that IP Phone 8800 Series with Multiplatform Firmware is selected in the middle pane.

Step 2

Select IP Conference Phone 8832 with Multiplatform Firmware in the right pane.

Step 3

On the next page that is displayed, select Multiplatform Firmware.

Step 4

Under Latest Release, select 12.0.3SR1.

Step 5

(Optional) Place your mouse pointer on the file name to see the file details and checksum values.

Step 6

Download the corresponding file.

cmterm-8832.12-0-3MPP0101-92_REL.zip

Step 7

Click Accept License Agreement.

Step 8

Unzip the file and place the files in the appropriate location on your upgrade server.

The appropriate location is the TFTP, HTTP, or HTTPS download folder, depending on the protocol that you want to use for the upgrade.

Step 9

Upgrade the phone firmware with one of these methods.

  • Upgrade the phone firmware from the phone administration web page:

    1. On the phone administration web page, go to Admin Login > Advanced, Voice > Provisioning > Firmware Upgrade.

    2. In the Upgrade Rule field, enter the load file URL as described below.

      Load file URL format:

      <upgrade protocol>://<upgrade server ip address>[:<port>]>/<path>/<file name>.loads

      Examples:

      http://10.73.10.223/firmware/sip8832.12-0-3MPP0101-92.loads

      https://server.domain.com/firmware/sip8832.12-0-3MPP0101-92.loads

    3. Click Submit All Changes.

  • Upgrade the phone firmware directly from your web browser:

    In the address bar of your web browser, enter the phone upgrade URL as described below.

    Phone upgrade URL format:

    <phone protocol>://<phone ip address[:port]>/admin/upgrade?<load file URL>

    Load file URL format:

    <upgrade protocol>://<upgrade server ip address>[:<port>]>/<path>/<file name>.loads

    Examples:

    https://10.74.10.225/admin/upgrade?http://10.73.10.223/firmware/sip8832.12-0-3MPP0101-92.loads

    https://10.74.10.225/admin/upgrade?https://server.domain.com/firmware/sip8832.12-0-3MPP0101-92.loads

Note

 

Specify the <file name>.loads file in the URL. The <file name>.zip file contains other files.


Limitations and Restrictions

Phone Behavior During Times of Network Congestion

  • Administrative tasks, such as an internal port scan or security scan.

  • Attacks that occur on your network, such as a Denial of Service attack.

View Caveats

You can search for caveats (bugs) with the Cisco Bug Search tool.

Known caveats are graded according to severity level, and are either open or resolved.

Before you begin

You have your Cisco.com user ID and password.

SUMMARY STEPS

  1. Click one of the following links:

DETAILED STEPS


Click one of the following links:


Open Caveats

The following list contains the severity 1, 2, and 3 defects that are open for the Cisco IP Phone 8800 Series Multiplatform Phones that use Firmware Release 12.0(3)SR1.

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered cisco.com user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of the open defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.

  • CSCwf10291—CP-8832-K9= does not support wireless after migration to MPP phone firmware.

  • CSCwe55809—Personal contact calls play the distinctive ring while there's an active call on 8800 phones.

Resolved Caveats

The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Phone 8800 Series Multiplatform Phones that use Firmware Release 12.0(3)SR1.

For more information about an individual defect, you can access the online history for the defect by accessing the Bug Search tool and entering the Identifier (CSCxxnnnnn). You must be a registered cisco.com user to access this defect information.

Because the defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of the resolved defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.

  • CSCwh35529—3PCC phone times out if the user blind transfers after answering the call

  • CSCwh64592—8832: sometimes phone loads is not changed after upgrading