Features, Templates, Services, and Users

Features, Templates, Services, and Users Overview

This chapter provides an overview of the feature configuration and setup, softkey template modification, services setup, and user assignment in Cisco Unified Communications Manager Administration. Cisco Unified Communications Manager documentation provides detailed instructions for these procedures.

For suggestions about providing users with information for using the phone and features, see Internal Support Website. For information about setting up phones in non-English environments, see International User Support.

Cisco Unified Wireless IP Phones Setup in Cisco Unified Communications Manager

To provide telephony call routing and call-control features for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G, you must use Cisco Unified Communications Manager Administration. For instructions about adding these devices, see the "Cisco Unified IP Phone Configuration" chapter in the Cisco Unified Communications Manager Administration Guide.

Telephony Features Available

The following table describes supported telephony features that you can configure using Cisco Unified Communications Manager Administration for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. The table provides references to documentation that contains configuration procedures and feature information.

For information about using the features on the phone, see Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager.

Note

Cisco Unified Communications Manager Administration also provides several service parameters that you can use to configure various telephony functions. For more information about service parameters and the functions that they control, you can use the I or ? button on the Cisco Unified Communications Manager configuration page.

Table 1. Telephony Features for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G

Feature

Description

Configuration Reference

5 GHz Channel Support for Thailand

Enables the wireless phones to use the 5 GHz channel in Thailand.

For more information, see Radio Frequency Ranges.

7926G J2ME Memory Increase

Increases the amount of Java MIDP memory available for the Cisco Unified Wireless IP Phone 7926G.

No configuration required.

792x USB Driver Support for Microsoft Windows 7

Enables USB driver support for Microsoft Windows 7.

No configuration required.

Abbreviated Dialing

Allows users to speed dial a phone number by entering an assigned code (1-99) on the phone keypad. Users assign the codes from the User Options web pages.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter

Auto Answer

Connects incoming calls automatically after a ring or two to the speakerphone or headset if attached.

For more information, see the Cisco Unified Communications Manager Administration Guide:

For Cisco Unified Communications Manager Release 5.0 or later, see the "Configuring Directory Numbers" chapter
For Cisco Unified Communications Manager Release 4.x, see the "Phone Configuration" chapter

Auto-pickup

Allows a user to use one-touch pickup functionality for call pickup, group call pickup, and other group call pickup.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Call Pickup Group Configuration" chapter.

Barge

Allows a user to join a nonprivate call on a shared phone line. Barge features include cBarge, Barge, and Single Button Barge.

cBarge adds a user to a call and converts it into a conference, allowing the user and other parties to access conference features.
Barge adds a user to a call but does not convert the call into a conference.
Single Button Barge enables users to Barge or cBarge into a remote-in-use call on a shared line.

The phones support Barge in two conference modes:

Built-in conference bridge at the target device (the phone that is being barged). This mode uses the Barge softkey.
Shared conference bridge. This mode uses the cBarge softkey.

Note

The Barge and Privacy features work together.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Device Pool Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide, "Barge and Privacy" chapter

Block external to external transfer

Prevents users from transferring an external call to another external number.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "External Call Transfer Restrictions" chapter.

Busy Lamp Field (BLF) speed dial

Allows a user to monitor the call state of a directory number (DN) associated with a speed-dial button. The available states are: alerting, idle, busy, and do not disturb (DND). During the alerting state, call pickup capability is enabled.

Note

This feature is not supported in Cisco Unified Communications Manager Release 4.x.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Presence" chapter.

Call Back

Provides users with an audio and visual alert on the phone when a busy or unavailable party becomes available.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide, "Call Back" chapter

Call display restrictions

Determines the information that will display for calling or connected lines, depending on the parties who are involved in the call.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager System Guide, "Understanding Route Plans" chapter
Cisco Unified Communications Manager Features and Services Guide, "Call Display Restrictions" chapter

Call forward

Allows users to redirect incoming calls to another number. Call forward options include Call Forward All, Call Forward Busy, Call Forward No Answer, and Call Forward No Coverage.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Customize User Options Web Page Display

Call forward all loop breakout

Detects and prevents Call Forward All loops. When a Call Forward All loop is detected, the Call Forward All configuration is ignored and the call rings through.

For more information, see the Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Call forward all loop prevention

Prevents a user from configuring a Call Forward All destination directly on the phone that creates a Call Forward All loop or that creates a Call Forward All chain with more hops than the existing Forward Maximum Hop Count service parameter allows.

For more information, see the Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Call forward configurable display

Allows you to specify information that appears on a phone when a call is forwarded. This information can include the caller name, caller number, redirected number, and original dialed number.

For more information, see:

Cisco Unified Communications Manager Administration Guide
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter

Call forward destination override

Allows you to override Call Forward All in cases where the Call Forward All target places a call to the Call Forward All initiator. This feature allows the Call Forward All target to reach the Call Forward All initiator for important calls. The override works whether the Call Forward All target phone number is internal or external.

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Call park

Allows users to park (temporarily store) a call and then retrieve the call by using another phone in the Cisco Unified Communications Manager.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide, "Call Park" chapter

Call pickup

Allows users to redirect a call that is ringing on another phone within their pickup group to their phone.

You can configure an audio and visual alert for the primary line on the phone. This alert notifies the users that a call is ringing in their pickup group.

Note

The audio and visual alert is only available for phones on Cisco Unified Communications Manager Release 4.2 and later.

For more information, see:

Cisco Unified Communications Manager Features and Services Guide, "Call Pickup Group Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter

Call waiting

Indicates (and allows a user to answer) an incoming call that rings while the user is on another call. Displays incoming call information on the phone screen.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter (Release 4.x)
Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter (Release 5.x and later)
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter

Caller ID

Displays caller identification such as a phone number, name, or other descriptive text on the phone screen.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Configuring Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager System Guide, "Understanding Route Plans" chapter
Cisco Unified Communications Manager Features and Services Guide, "Call Display Restrictions" chapter

Calling Party Normalization

Enables call backs to DNs that are routed through multiple geographical locations without having to modify the DN in the call log directories. DNs can be globalized and localized so that the appropriate calling number displays on the phone.

To globalize a DN, use the international escape character, plus (+).

For more information, see:

Cisco Unified Communications Manager Features and Services Guide, "Calling Party Normalization" chapter
Cisco Unified Communications Manager System Guide, "Using the International Escape Character +" chapter

Cisco Unified Communications Manager Location Service Support

Enables the wireless phones to use the Location Service in Cisco Unified Communications Manager Release 11.0.

For more information, see the Feature Configuration Guide for Cisco Unified Communications Manager.

Client matter codes (CMC)

Enables a user to specify that a call relates to a specific client matter.

For more information, see the Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter.

Conference

Allows a user to talk simultaneously with multiple parties by calling each participant individually. Conference features include Conference, Join, cBarge, and Meet-Me.

Allows a noninitiator in a standard (ad hoc) conference to add or remove participants; also allows any conference participant to join together two standard conferences on the same line.

The Service parameter, AdvanceAdhocConference, (disabled by default in Cisco Unified Communications Manager Administration) allows you to enable these features.

Note

Be sure to inform your users if these features are activated.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager System Guide "Conference Bridges" chapter

Configurable call forward display

Allows you to specify information that appears on a phone when a call is forwarded. This information can include the caller name, caller number, redirected number, and original dialed number.

For more information, see:

Cisco Unified Communications Manager 5.0 or later—Cisco Unified Communications Manager Administration Guide, "Directory Number Configuration" chapter
Cisco Unified Communications Manager 4.x—Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter

Direct transfer

Allows a user to connect two calls to each other (without remaining on the line).

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Directed Call Park

Allows a user to transfer an active call to an available directed call park number that the user dials or speed dials. After pressing Transfer, the user dials the directed call park number to store the call.

Call Park BLF speed dial enables access to the directed call park number and indicates that the directed call park number is available or unavailable.

Note

If you implement Directed Call Park, avoid configuring the Park softkey. This prevents users from confusing the two Call Park features.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Call Park and Directed Call Park" chapter.

Do Not Disturb (DND)–Reject

Enables a user to temporarily stop incoming calls when it is activated. If no call forwarding features are activated, calls to this station are routed to a busy signal or voice mail when DND–Reject is active. Otherwise, all incoming calls are routed to a preassigned call forwarding busy target.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Do Not Disturb" chapter.

Dock Icon Support for Cisco Unified Wireless IP Phone 7925G Desktop Charger

An icon displays on the phone screen when the phone is docked in the desktop charger. The phone must be already paired with the desktop charger.

No configuration required.

DND

When DND is turned on, no audible rings occur during the ringing-in state of a call or no audible or visual notifications of any type occur.

You can configure the phone to have a softkey template with a DND softkey or a phone-button template.

Note

DND is available in Cisco Unified Communications Manager 6.0 or later.

The following DND parameters are configurable in Cisco Unified Communications Manager Administration:

DND: This check box allows you to enable DND on a per-phone basis. Use Cisco Unified Communications Manager Administration > Device > Phone > Phone Configuration.
DND Option: Choose "Call Reject" (to turn off all audible and visual notifications), or "Ringer Off" (to turn off only the ringer). DND Option appears on both the Common Phone Profile window and the Phone Configuration window (Phone Configuration window value takes precedence).
DND Incoming Call Alert: Choose the type of alert to play, if any, on a phone for incoming calls when DND is active. This parameter is located on both the Common Phone Profile window and the Phone Configuration window (Phone Configuration window value takes precedence).
BLF Status Depicts DND: Enables DND status to override busy/idle state.

For more information, see:

Cisco Unified Communications Manager Features and Services Guide, "Do Not Disturb" chapter
Cisco Unified Communications Manager Administration Guide

EU Regulatory Compliance

Enables the WLAN firmware to meet the 2015 European compliance regulations.

No configuration required.

Extension Mobility

Enables users to sign into their DN from any Cisco Unified IP Phone. It also enables users to temporarily apply a phone number and user profile settings to a Cisco Wireless Unified IP Phone by logging into the Extension Mobility service on that phone.

For more information, see:

Cisco Unified Serviceability Administration Guide
Cisco Unified Communications Manager Features and Services Guide, "Cisco Unified Communications Manager Extension Mobility" chapter
Cisco Unified Communications Manager Business Edition, "Cisco Extension Mobility" chapter

Fast Dial Service

Allows a user to enter a Fast Dial code to place a call. Fast Dial codes can be assigned to phone numbers or Personal Address Book entries.

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter.

Forced authorization codes (FAC)

Controls the types of calls that certain users can place.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Client Matter Codes and Forced Authorization Codes" chapter.

Group call pickup

Allows a user to answer a call ringing on a phone in another group by using a group pickup code.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Call Pickup Group Configuration" chapter.

Hold

Allows users to move connected calls from an active state to a held state.

Requires no configuration, unless you want to use music on hold.

Hold Reversion

Limits the amount of time that a call can be on hold before reverting back to the phone that put the call on hold and alerting the user.

Reverting calls are distinguished from incoming calls by a single ring (or beep, depending on the new call indicator setting for the line). This notification repeats at intervals if the call is not resumed.

A call that triggers Hold Reversion displays a brief message on the status line.

You can configure call focus priority to favor incoming or reverting calls.

For more information about configuring this feature, see Cisco Unified Communications Manager Features and Services Guide, "Hold Reversion" chapter.

Hunt group

Provides load sharing for calls to a main directory number. A hunt group contains a series of directory numbers that can answer the incoming calls. When the first directory number in the hunt group is busy, the system hunts in a predetermined sequence for the next available directory number in the group and directs the call to that phone.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Hunt Group Configuration" chapter
Cisco Unified Communications Manager System Guide, "Understanding Route Plans" chapter

Immediate Divert

Allows a user to transfer a ringing, connected, or held call directly to a voice-messaging system.When a call is diverted, the line becomes available to make or receive new calls.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide, "Call Park and Directed Call Park" chapter

Immediate Divert—Enhanced

Allows users to transfer incoming calls directly to their voice messaging system or to the voice messaging system of the original called party.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide, "Immediate Divert" chapter

Intercom

Allows users to place and receive intercom calls from the line view. You can configure intercom lines to:

Directly dial a specific intercom extension.
Initiate an intercom call and then prompt the user to enter a valid intercom number.

Users can view the intercom call history from the Directory menu.

For more information, see:

Cisco Unified Communications Manager Feature and Services Guide, "Intercom Configuration" chapter
Cisco Unified Communications Manager Feature and Services Guide, "Cisco Extension Mobility" chapter

Java Control

Enables the administrator to disable the ability to use Java on the wireless phones.

For more information, see Disable Java.

Join Across Lines/Select

Allows users to apply the Join feature to calls that are on multiple phone lines.

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Join/Select

Allows user to join two or more calls that are on one line to create a conference call and remain on the call.

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Log out of hunt groups

Allows users to log out of hunt groups and temporarily block calls from ringing their phone when they are not available to take calls. Logging out of hunt groups does not prevent nonhunt group calls from ringing their phones.

For more information, see Cisco Unified Communications Manager System Guide, "Understanding Route Plans" chapter.

Malicious caller identification (MCID)

Allows users to notify the system administrator about suspicious calls that are received.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.
Cisco Unified Communications Manager Features and Services Guide, "Malicious Call Identification" chapter.

Meet Me conference

Allows a user to host a Meet Me conference in which other participants call a predetermined number at a scheduled time.

For more information, see Cisco Unified Communications Manager Administration Guide, "Meet-Me Number/Pattern Configuration" chapter.

Message waiting indicator

A light on the handset that indicates that indicates that a user has one or more new voice messages.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Message Waiting Configuration" chapter
Cisco Unified Communications Manager System Guide, "Voice Mail Connectivity to Cisco Unified Communications Manager" chapter

MIDlet Minimize to Background When Power On

Enables the phone to automatically start a Java MIDlet in the background when the phone powers on.

Java MIDlet Startup

Multilevel Precedence and Preemption (MLPP)

Provides a method of prioritizing calls within your phone system. Use this feature when users work in an environment where they need to make and receive urgent or critical calls.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Multilevel Precedence and Preemption" chapter.

Music on hold

Plays music while callers are on hold.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Music On Hold" chapter.

Onhook call transfer

Allows a user to press a single Transfer softkey and then go on-hook to complete a call transfer.

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Other group pickup

Allows a user to answer a call ringing on a phone in another group that is associated with the user's group.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Call Pickup Group Configuration" chapter.

PEAP with Server Validation Provisioning Enhancement

Enables zero-touch provisioning of the wireless phones that use Protected Extensible Authentication Protocol (PEAP) with Server Validation.

No configuration required.

Presence-enabled directories

Allows a user to monitor the call state of another directory number (DN) listed in call logs, speed-dials, and corporate directories. The Busy Lamp Field (BLF) for the DN displays the call state.

For more information, see Cisco Unified Communications Manager Features and Services Guide, "Presence" chapter.

Privacy

Enables a user to allow or disallow other users of shared-line devices to view the device all information or to enable another user to barge into its active call.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide "Barge and Privacy" chapter

Push to Talk

Allows users to call a target phone number or group and announce a message (similar to a two-way radio) by using a configurable applications button.

For more information, see Services Menu.

Requires an XML application to provide Push to Talk service.

Quality Reporting Tool (QRT)

Allows users to use the QRT softkey on a phone to submit information about problem phone calls. QRT can be configured for either of two user modes, depending upon the amount of user interaction desired with QRT.

For more information, see:

Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter
Cisco Unified Communications Manager Features and Services Guide, "Quality Report Tool" chapter

Redial

Allows users to call the most recently dialed phone number by using a softkey option.

Requires no configuration.

Ring setting

Identifies ring type used for a line when a phone has another active call.

For more information, see:

Cisco Unified Communications Manager Release 4.x: Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager Release 5.x or later: Cisco Unified Communications Manager Administration Guide, "Configuring Directory Numbers" chapter
Cisco Unified Communications Manager Features and Services Guide, "Custom Phone Rings" chapter.
Custom Phone Rings Creation

Services

Allows you to use the Cisco Unified IP Phone Services Configuration menu in Cisco Unified Communications Manager Administration to define and maintain the list of phone services to which users can subscribe.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter

Shared Line

Allows users to have multiple phones that share the same phone number or allows users to share a phone number with a coworker.

For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.

Speed dial

Dials a specified number that has been previously stored.

Speed dialing includes these features:

Speed-dial hot keys configured and stored in the local Phone Book on the wireless IP phone.
Line view speed-dial numbers configured from the User Options web page.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter

Time-of-Day Routing

Restricts access to specified telephony features by time period.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Time Period Configuration" chapter
Cisco Unified Communications Manager System Guide, "Time-of-Day Routing" chapter

Timezone Support

Enables Java MIDlets to use the time zone information configured on the phone from the Cisco Unified Communications Manager.

For more information, see Cisco Unified Communications Manager System Guide.

Transfer

Allows users to redirect connected calls from their phones to another number.

Requires no configuration.

Voice message system

Enables callers to leave messages if calls are unanswered.

For more information, see:

Cisco Unified Communications Manager Administration Guide, "Cisco Voice-Mail Port Configuration" chapter
Cisco Unified Communications Manager System Guide, "Voice Mail Connectivity to Cisco Unified Communications Manager" chapter

XSI Audio Path Control

Enables XSI calls to specify if the audio is played on the speakerphone or handset speaker. For more information, see the Cisco Unified IP Phone Services Application Development Notes.

No configuration required.

Product-Specific Fields for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G

Each Cisco Unified IP Phone has special configuration fields in Cisco Unified Communications Manager Administration that are available by phone model. The following product-specific configuration fields are available for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.

Table 2. Product-Specific Fields
Parameter	Options	Description
Disable Speakerphone	True or False	Turns off the speakerphone capability of the handset.
Gratuitous ARP	Enable or disable	Enables or disables the ability for the phone to learn MAC addresses from Gratuitous ARP. This capability is required to monitor or record voice streams.
Settings Access	Enabled, Disabled, and Restricted	Enables, disables, or restricts access to local configuration settings in the Settings menus. With restricted access, only the Phone Settings menu is accessible. With disabled access, the Settings menu does not display any options.
Web Access	Read Only, Full, Disabled	Determines the level of access to the web pages for the phone. Provides Disabled, Read only, and Full access to a phone’s web pages through a web browser.
Profile 1-4	Unlocked or locked	Locks or unlocks the network profiles. If locked, the phone user cannot modify the network profile.
Load Server	IP address or hostname for the server	Identifies the alternate server that the phone uses to obtain firmware loads and upgrades.
Special Numbers	up to 16 digits in length	Identifies special phone numbers that do not require unlocking the keypad to call, such as 911 or an emergency number
Application URL	maximum length is 256 characters	Specifies the URL that the phone uses to contact application services.
"Send" Key Action	Enable or Disable	When enabled, pressing the green button causes the phone to go off-hook. When disabled, pressing the green button causes the phone to display the list of recently dialed numbers (for last number redial).
Phone Book Web Access	Enabled or Disabled	Controls the access of the local phone book so that it can be accessed by using the web page for the phone. This parameter works with the Web Access parameter. When Web Access is disabled, the local phone book is not accessible.
Unlock-Settings Sequence (**#)	Enabled or Disabled	Specifies the unlock settings as **#. If this parameter is enabled, the phone cannot be unlocked using any other key sequence. The user does not have write-access to the phone Settings menu if this parameter is enabled unless the sequence is entered on the phone.
Application Button Activation Timer	Time in seconds	Specifies the amount of time to hold down the Application button to activatee the application.
Application Button Priority	Low, Medium, High	Indicates the priority of the Application button relative to the other phone tasks. Low Specifies that the Application button works only when the phone is idle and on the main screen. Medium Specifies that the button takes precedence over all tasks except when the keypad is locked. High Specifies that the button takes precedence over all tasks on the phone.
Out-of-Range Alert		Controls the frequency of audible alerts when the phone is out of range of an AP. The phone does not play audible alerts when the parameter value is "disabled." The phone can beep one time or regularly at 10, 30, or 60 second intervals. When the phone is within range of an AP, the alert stops.
Scan Mode	Auto, Single AP, Continuous Default: Auto	Controls the scanning by the phone. Auto Phone scans when it is in a call or when the received strength signal indicator (RSSI) is low. Single AP Phone never scans except when the basic service set (BSS) is lost. Continuous Phone scans continuously even when it is not in a call.
Restricted Data Rates	Enable or disable Default: disabled	Enables or disables the restriction of the upstream and downstream PHY rates according to CCX V4 Traffic Stream Rate Set IE (S54.2.6).
Power Off When Charging	Enable or disable Default: disabled	Indicates whether the phone powers off when it is connected to a charger or placed in a charging station.
Cisco Discovery Protocol	Enable or disable Default: enabled	Enables or disables the Cisco Discovery Protocol on the phone.
Advertise G.722 Codec	Use System Default, Disabled, Enabled Default: Use System Default	Indicates whether the phone advertises the G.722 codec to the Cisco Unified Communications Manager. Codec negotiation involves two steps: The phone must advertise the supported codec to the Cisco Unified Communications Manager (not all endpoints support the same set of codecs). When the Cisco Unified Communications Manager gets the list of supported codecs from all phones involved in the call attempt, it chooses a commonly supported codec based on various factors, including the region pair setting. Valid values are: Use System Default Defers to the setting specified in the enterprise parameter Advertise G.722 Codec. Disabled Does not advertise G.722 to the Cisco Unified Communications Manager. Enabled Advertises G.722 to the Cisco Unified Communications Manager.
Home Screen	Main Phone Screen or Line View Default: Main Phone Screen	Enables one of two views on the phone: Main Phone Screen or Line View.
FIPS Mode	Enable or disable Default: disabled	Enables or disables the Federal Information Processing Standards (FIPS) mode on the phone.
Auto Line Select	Enable or disable Default: disabled	Enables or disables the Auto Line Select feature on the phone. If enabled, the phone shifts the call focus to incoming calls on all lines. If disabled, the phone shifts only the call focus to incoming calls on the currently used line.
Bluetooth	Enable or disable Default: enabled	Enables or disables the Bluetooth option on the phone. If disabled, the user cannot enable Bluetooth on the phone.
File System Verification	Enable or disable Default: disabled	Enables the phone to perform a file system integrity check as part of the firmware upgrade process. This parameter is used to troubleshoot file system issues. Enabling this feature may affect phone performance.
Bar Code Symbology Group	Basic or extended Default: basic	Specifies the symbology the scanner uses to scan barcodes. Select either basic or extended depending on the barcode types being used. Available only on the Cisco Unified Wireless IP Phone 7926G.
Scanner Commands		Allows you to specify multiple commands for barcode scanner features. For more information, see the Java MIDlet Developers Guide for Cisco Unified IP Phones and the Cisco IP Phone Services MIDlet Software Development Kit. Available only on the Cisco Unified Wireless IP Phone 7926G.
Minimum Ring Volume	Default: 0	If a user does not have access to the phone configuration menus, this setting controls the minimum ring volume a user can adjust the volume to.
Java	Default: Enabled	Indicates whether the Java on the phone is enabled or disabled.

Set Up Product-Specific Options

To configure product-specific options, follow these steps.

Procedure

Step 1

From Cisco Unified Communications Manager Administration, choose Device > Phone.

Step 2

Perform one of the following actions:

For Cisco Unified Communications Manager 4.x or earlier, click Add a Phone.
For Cisco Unified Communications Manager 5.0 and later, click Add Phone.

Step 3

Choose Phone Type > Cisco7925.

Step 4

In the Phone Configuration page, locate the Product Specific Configuration area.

Step 5

Make changes to the settings as needed. See Product-Specific Fields for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G for a description of the fields.

Note

For detailed information about these settings, click the I or ? button for Product Specific Configuration Help.

Step 6

Check the Override Common Settings check box to override higher level configuration settings for that feature.

Step 7

Reset the phone to make the changes take effect.

Disable Java

You can disable Java on the phones if you do not deploy Java applications. Disabling Java frees up phone memory for other tasks. By default, Java is enabled.

Procedure

Step 1	In Cisco Unified Communications Manager Administration, select Device > Phone.
Step 2	Find the phone to be changed.
Step 3	Set the Java field to Enabled or Disabled.
Step 4	Click Save.

Softkey Templates

Administrators can change the order of softkeys for the Cisco Unified Wireless IP Phone by using Cisco Unified Communications Manager Administration. Unlike other Cisco Unified IP Phones that have buttons for some functions, the Cisco Unified Wireless IP Phone has two nonconfigurable softkeys that are set for:

Message
Options

When you configure a softkey template for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G, you can configure the Cisco Unified Communications Manager softkeys and their sequence in the Options menu only. The order of softkeys in the softkey template corresponds to the phone softkey list in the Options menu. When you set up the softkey template for users that prefer to have a particular softkey appear during a connected call, place the desired softkey in the first position for the Connected phone state.

Standard and Nonstandard Softkey Templates

The standard softkey template displays the Hold softkey when a call is connected. Some users want the Transfer softkey to appear for a connected call instead of Hold.

To change the softkey that displays, you set up a nonstandard softkey template that places Transfer in the first position for the Connected state. You assign this nonstandard softkey template to the Cisco Unified Wireless IP Phone assigned to users that want these softkeys.

Note

To ensure that users hear the voice-messaging greeting when they are transferred to the voice message system, you must set up a softkey template with Transfer as the first softkey for a connected call.

Softkey Template Setup

Use the procedures in the online Help topic, "Adding Non-Standard Softkey Templates" to change the softkeys and their sequence. Softkey templates support up to 16 softkeys for applications. For more information about softkey templates, see the "Softkey Templates" chapter in the Cisco Unified Communications Manager System Guide.

To configure softkey templates, select Device > Device Settings > Softkey Template from Cisco Unified Communications Manager Administration. You can modify a standard softkey template by making a copy of it, giving it a new name, and making updates to that copied softkey template. You can also modify a nonstandard softkey template.

To assign a softkey template to a phone, use the Softkey Template field in the Cisco Unified Communications Manager Administration Phone Configuration page. For more information, see the "Softkey Template Configuration" chapter in the Cisco Unified Communications Manager Administration Guide and the Cisco Unified Communications Manager System Guide.

Phone Button Templates

Phone button templates let you assign lines and features to positions in the Line View. Ideally, you modify templates before registering phones on the network. In this way, you can access customized phone button template options from Cisco Unified Communications Manager during registration.

To modify a phone button template, choose Device > Device Settings > Phone Button Template from Cisco Unified Communications Manager Administration. To assign a phone button template to a phone, use the Phone Button Template field in the Cisco Unified Communications Manager Administration Phone Configuration page. For more information about modifying phone button templates, see the "Cisco Unified IP Phones" chapter in the Cisco Unified Communications Manager System Guide for your release.

The Cisco Unified Wireless IP Phone can have up to six lines and up to 24 connected calls. The default button template uses position 1 for lines and assigns positions 2 through 6 as speed dial. You can assign the following features to button positions:

Service URL
Privacy
Speed dial

Use softkey features in the Options menu to access other phone features, such as call park, call forward, redial, hold, resume, and conferencing.

Services Menu

The Services menu on the Cisco Unified Wireless IP Phone gives users access to Cisco Unified IP Phone Services. These services are XML applications or Java MIDlets that enable the display of interactive content with text and graphics on the phone. Examples of services include Push to Talk, directories, stock quotes, and weather reports. Some services, such as Push to Talk, can use the configurable Applications button that is located on the side of the phone.

To create customized XML applications for your site, see the Cisco Unified IP Phone Service Application Development Notes.

Before a user can access any service, two important tasks must be completed:

The system administrator must use Cisco Unified Communications Manager Administration to configure available services.
The user must subscribe to services using the Cisco Unified IP Phone User Options application. This web-based application provides a graphical user interface (GUI) for limited end-user configuration of IP Phone applications.

Note

For information about extension mobility services for users, see the "Cisco Extension Mobility" chapter in the Cisco Unified Communications Manager Features and Services Guide.

Set Up IP Phone Services

To set up IP Phone services, follow these steps.

Procedure

Step 1

Before you set up services, gather the URLs for the sites you want to set up and verify that users can access those sites from your corporate IP telephony network.

Step 2

Perform one of the following actions:

To set up these services in Cisco Unified Communications Manager Administration for Release 4.x, choose Feature > Cisco IP Phone Services.
To set up these services in Cisco Unified Communications Manager Administration for Release 5.0 or later, choose Device > Device Settings > Phone Services.

For more information about phone services, see the "Cisco Unified IP Phone Services" chapter in the Cisco Unified Communications Manager System Guide.

Step 3

After you configure these services, verify that your users have access to the Cisco Unified Communications Manager User Options web-based application, from which they can select and subscribe to configured services. See User Phone Features and Services for a summary of the information that you must provide to end users.

Java MIDlet Support

The Cisco Unified Wireless IP Phone supports the use of Java MIDlets offered by Cisco vendors and third-party developers. Running Java MIDlet applications directly on the phone allows more sophisticated application capabilities than with existing XML services, such as animated graphics, custom user interface objects, advanced network connectivity, and persistent local storage. Because Java MIDlets are an industry standard, developers can use standard Java development tools for building applications.

Cisco Unified Communications Manager IP Phone Service provisioning and subscription interfaces allow explicit provisioning of IP Phone Services using the phone configuration file. This explicit provisioning system allows Java MIDlet applications to be installed and managed on the phone. When a new service is added in the configuration, the phone downloads and installs it. When a service is removed, the phone uninstalls it.

For more information on Java MIDlets, see the Java MIDlet Developers Guide for Cisco Unified IP Phones and the Cisco IP Phone Services MIDlet Software Development Kit.

Java MIDlet Startup

You can enable a Java MIDlet to automatically launch when a phone powers on.

For a MIDlet to automatically launch, the phone must subscribe to the MIDlet application. If the phone is not subscribed to the MIDlet, the automatic launch fails.

To configure a MIDlet to automatically launch, you configure the Idle URL field in the Phone Configuration window of the Cisco Unified Communications Manager Administration with URL to the MIDlet in the following format:

<MIDlet URL> -minimize

Note

The -minimize must have a space before the hyphen, and there must be no space after the hyphen.

The Idle URL Timer field is not used by the launched URL.

When the phone powers on and registers with the Cisco Unified Communication Manager, the MIDlet automatically launches and minimizes to the background. The user can close the MIDlet manually while the phone is powered on. After the MIDlet is closed, the user can manually launch the MIDlet at a later time or turn the phone off and on to restart the MIDlet.

For more information, see the Cisco Unified Communications Manager Administration Guide and the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide.

Example

To automatically launch the WifiScanner MIDlet, configure the Idle URL field with the following information:

http://<ip address>/MIDlets/WifiScanner.jad -minimize

where <ip address> is the IP address of the server that stores the MIDlet.

Corporate and Personal Directories

The Directory menu on the Cisco Unified Wireless IP Phone gives users access to several directories. These directories can include:

Corporate Directory: Allows a user to look up phone numbers for coworkers. To support this feature, you must configure corporate directories.
Personal Directory: Allows a user to store a set of personal numbers. To support this feature, you must provide the user with software to configure the personal directory.

Corporate Directory

Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco Unified Communications Manager applications that interact with Cisco Unified Communications Manager. Authentication establishes the users’ rights to access the system. Authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension.

To install and set up these features, see the Cisco Unified Communications Manager Administration Guide, "LDAP System Configuration", "LDAP Directory Configuration", and "LDAP Authentication Configuration" chapters. That manual guides you through the configuration process for integrating Cisco Unified Communications Manager with Microsoft Active Directory, Sun ONE Directory, Netscape Directory, and iPlanet Directory Server.

After you configure the LDAP directory, users can use the Corporate Directory service on the Cisco Unified Wireless IP Phone to look up users in the corporate directory.

Personal Directory

Personal Directory consists of the following features:

Personal Address Book (PAB)
Personal Fast Dials (Fast Dials)
Address Book Synchronization Tool (TABSynch)

Users can configure personal directory entries on the Cisco Unified IP Phone. To configure a personal directory, users must have access to the following:

User Options web pages: Make sure that users know how to access their User Options web pages. For details, see User Phone Features and Services.
Cisco Unified IP Phone Address Book Synchronizer: Make sure to provide users with the installer for this application.

Obtain Cisco Unified IP Phone Address Book Synchronizer Application

To obtain the installer, follow these steps.

Procedure

Step 1	Choose Application > Plugins > Installation from Cisco Unified Communications Manager Administration.
Step 2	Click Download, which is located next to the Cisco Unified IP Phone Address Book Synchronizer plugin name.
Step 3	When the file download dialog box displays, click Save.
Step 4	Send the TabSyncInstall.exe file to all users who require this application.

Add Users to Cisco Unified Communications Manager

Adding users to Cisco Unified Communications Manager Administration allows you to display and maintain information about users and allows each user to perform the following actions:

Access the corporate directory and other customized directories from a Cisco Unified IP Phone
Create a personal directory
Set up speed dial and call forwarding numbers
Subscribe to services that are accessible from a Cisco Unified IP Phone

You can add users to Cisco Unified Communications Manager using one of these methods:

To add users individually from Cisco Unified Communications Manager Administration for Release 5.0 or later, choose User Management > End User > Add New.

See "Adding a New User" chapter in Cisco Unified Communications Manager Administration Guide for more information about adding users. See Cisco Unified Communications Manager System Guide for details about user information.
To add users individually from Cisco Unified Communications Manager Administration for Release 4.x, choose User > Add a New User.

See "Adding a New User" chapter in Cisco Unified Communications Manager Administration Guide for more information about adding users. See Cisco Unified Communications Manager System Guide for details about user information.
To add users in batches, use the Bulk Administration Tool. This method also enables you to set an identical default password for all users.

For detailed information, see Bulk Administration Tool User Guide (Cisco Unified Communications Manager Release 4.3 or later) or Cisco Unified Communications Manager Bulk Administration Guide (Cisco Unified Communications Manager Release 5.0 or later).

User Options Web Pages Management

From the User Options web page, users can customize and control several phone features and settings. For detailed information about the User Options web pages, see Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide.

Set Up User Access to User Options Web Pages

Before a user can access the User Options web pages, you must use Cisco Unified Communications Manager Administration to add the user to a standard Cisco Unified Communications Manager end-user group and associate appropriate phones with the user.

Note

You can use Cisco Unified Communications Manager Administration to control user access to the phone web pages. For information about setting Web Access for users, see Product-Specific Fields for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.

To set up user access, do the following.

Procedure

Step 1

For Cisco Unified Communications Manager Administration for release 5.x and later:

From User Management > User Group, choose User Management > End User.
Add the username.
Add the phone.
Associate the phone to the user.
Add the user to a user group.

Step 2

For Cisco Unified Communications Manager Administration for Release 4.x, see Cisco Unified Communications Manager Administration Guide, "End User Configuration" section.

Customize User Options Web Page Display

Most options that are on the User Options web pages appear by default. However, you must set the following options using Enterprise Parameters Configuration settings in Cisco Unified Communications Manager Administration:

Show Ring Settings
Show Line Text Label Settings
Show Call Forwarding

Note

The settings apply to all User Options web pages at your site.

To specify the options that appear on the User Options web pages, follow these steps.

Procedure

Step 1

From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters.

The Enterprise Parameters Configuration window displays.

Step 2

In the CCMUser Parameters area, specify whether a parameter appears on the User Options web pages by choosing one of these values from the Parameter Value drop-down list box for the parameter:

True: Option displays on the User Options web pages (default).
False: Option does not display on the User Options web pages.
Show All Settings: All call forward settings display on the User Options web pages (default).
Hide All Settings: No call forward settings display on the User Options web pages.
Show Only Call Forward All: Only Call Forward All Calls displays on the User Options web pages.

Custom Phone Rings Creation

You can customize the phone ring types available at your site by using a set of phone ring sounds provided by Cisco Unified Communications Manager or by creating your own pulse code modulation (PCM) files and editing the RingList.xml file. See the "Custom Phone Rings" chapter in the Cisco Unified Communications Manager Features and Services Guide for more information about customized ringtones.

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

Bias-Free Language

Book Title

Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide

Chapter Title