When you export or import phone contact records using the Comma
Separated Values (CSV) format, you can view, edit, or create records
with third-party software such as Microsoft Excel and Microsoft Outlook. After
editing or creating records, you can transfer them to the
Cisco Unified Wireless IP Phone.
The Cisco Unified Wireless IP Phone 7920G CSV files can be imported
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.
Each records contains fields separated by commas. The
supported field names are as follows:
The following field names generated by the
Cisco Unified Wireless IP Phone do not map to Microsoft Outlook by default:
Unique Identifier (UUID)
Because the importing file may not have the UUID field
generated by the
Cisco Unified Wireless IP Phone, the import procedure includes the option for the
user to use name fields as a way to match the importing record with the
existing phone book records on the phone. Deleting or merging matching records
The First-name and Last-name fields must be matched with the
- Use the First-Name and
Last-Name to match if one of them is valid.
- Use the Company-Name field
if other name fields are empty.
Microsoft Outlook 2003 does not support exporting or
importing of Unicode characters. Because Microsoft Outlook 2003 uses the native
international language characters when displaying the contacts list, it does
not export these characters in the CSV file format. The
Cisco Unified Wireless IP Phone uses the UTF-8 to encode the international
character sets and Microsoft Outlook 2003 can import or export these
characters; however, Microsoft Outlook 2003 may not properly display these
Perform the following steps to import or export the phone
book records into a file using CSV format.