The license fulfilled with the first license request must be
installed before subsequent license requests are generated.
You can upgrade to
Cisco Prime License Manager Release 11.5(1) from Cisco Prime License Manager
Release 11.x or Enterprise License Manager Release 9.x. While upgrading from
Cisco Prime License Manager Release 10.x or 11.x to Cisco Prime License Manager
Release 11.5(1) is a direct upgrade, upgrading from pre-10.0(1) requires one or
more COP files. Depending on the upgrade path, you may need to download and
install one or both of the following COP files from Cisco.com:
elm_Elm_v9_1_1_PlmUpgrade.cop.sgn COP file provides the means for a 9.1(1)
standalone Enterprise License Manager server installation to upgrade to 10.x or
later standalone Cisco Prime License Manager software.
ciscocm.version3-keys.cop.sgn COP file has the RSA keys that are required to
validate the upgrade. Missing RSA-3 keys will, for example, result in status
errors in the Software Installation/Upgrade window.
fail even if the md5sum value of the ISO is correct.
To find COP files
on Cisco.com, navigate to the software patches specific to your release:
Support > Downloads > Unified
Communications > Unified Communications Management > Cisco Prime License
You can verify
that you have the correct COP file installed by entering the following
admin:show version active
Active Master Version:
Active Version Installed
In Release 10.0(1) and later, virtualized
deployments of Cisco Prime License Manager, formally known as Enterprise
License Manager, are only supported on VMware ESXi hypervisor hosts.
On a virtual machine, the MAC can be dynamic or static (manual). We recommend a static MAC because the licenses are linked to MAC. Configure virtual machines with static (manual) MAC by following the steps below.
Using vCenter or vSphere
virtual machine settings.
Take note of
the MAC address.
manual option for the MAC address.
Set the MAC
address as noted earlier, or set another unique MAC address.
OK to save
browser versions are officially supported by Cisco Prime License Manager:
33 , 45.0b10
38 , 49.0.2623.75
License Manager supports 13 languages: