Security Trust Error Message
Problem When enabling the Single Sign-On feature, a 'Security trust error' message displays.
Possible Cause There may be a security certificate issue causing the IM and Presence Service node to not trust the OpenAM node.
Solution Ensure that the following certificates have been uploaded to the IM and Presence Service node and that the Tomcat service on the IM and Presence Service node has been restarted: OpenAM self-signed certificate if that was the chosen approach when Java was installed and Root certificate and any intermediate certificate that signed the OpenAM certificate if that was the chosen approach when Java was installed. You must also ensure that the correct OpenAM URL is specified on the GUI when enabling SSO. The OpenAM URL must be the Fully Qualified Domain Name with the port number. For example, https://openam-01.corp28.com:8443/opensso.