Cisco IP Communicator Administration Guide (1.1)

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

A

adding

devices manually 2-12

devices with auto-registration 2-11

devices with auto-registration and TAPS 2-11

devices with BAT 2-13

users to Cisco CallManager 5-17

administration tool

enabling HTTP access with 2-14

for audio IP address detection 4-11

for unsupported VPN clients 4-11

obtaining 2-14

using 2-14

advanced audio settings 4-14

audience, for this document ix

audio devices

installing 3-1

selecting and tuning 3-1, 4-6

selecting for audio modes 4-7

tuning 4-7

audio formats, supported 1-9

audio IP address

and administration tool 4-11

auto-detection of 4-11

reflector web page for 4-11

resolving problems with 4-11

with VPN, how detected 4-12

audio modes, selecting devices for 4-7

audio quality

improving with filters 4-14

troubleshooting 8-1

audio settings

configuring advanced 4-14

filters 4-14

for remote use 4-17

port range 4-16

volume limit 4-14

audio tuning wizard

and Windows 2000 8-9

microphone tuning restrictions 8-9

using 3-1, 4-6

authentication information

providing to users 4-13

auto answer 5-2

auto line select 5-2

auto-registration

using 2-11

with TAPS 2-11

AutoUpdate

at startup 1-11, 3-8

configuring 3-8

for all devices 3-9

for a specific device 3-10

privileges for 3-8

resolving problems with 8-9

using 3-8

with HTTP 1-11, 3-8

with TFTP 3-8

B

background image, configuring 6-5

barge 5-3

BAT, adding Cisco IP Communicator with 2-13

C

caller ID 5-3

call park 5-3

call pickup 5-3

call statistics screen 7-8

call waiting 5-3

CDP

use of 1-7

with Cisco IP Communicator and CER 2-2

checklist

for configuring after installation 4-2

for deploying 2-5

Cisco CallManager

adding devices manually to 2-12

collecting MAC addresses for 2-14

configuring features for 5-1

device defaults for 3-9

directory servers for 5-6

help using 1-10

interaction with Cisco IP Communicator 1-9

requirements for Cisco IP Communicator 2-3

version supported 1-10

with auto-registration and TAPS 2-11

with BAT 2-13

Cisco discovery protocol (CDP) 1-7

Cisco Emergency Responder (CER) 2-2

Cisco IP Communicator

adding manually to Cisco CallManager 2-12

administration tool for 2-14

auto-registering with Cisco CallManager 2-11

configuring 4-1

deploying 3-2

device web page for 7-9

methods for adding to Cisco CallManager 2-10

registering 2-10

troubleshooting 8-1

client PC

deploying on 3-5

requirements of 2-3

command line options

deploying with 3-5

specifying device name with 4-9

specifying network interface with 4-9

specifying TFTP server with 4-9

conference 5-3

configuration files

damage to 8-3

requesting at startup 1-11

configuration server, locating 1-10

configuring

advanced audio settings 4-14

and end-user tasks 4-19

audio devices 4-6

audio port range 4-16

authentication for Quick Search 5-11

background image 6-5

Cisco CallManager features 5-1

Cisco IP Communicator 4-1

custom phone rings 6-1

deployment tool for software updates 3-10

dialing rules 5-12

directories 5-5

idle display 6-9

low-bandwidth 4-15

on the PC vs. remotely 4-19

personal address book service (users) A-4

personal directories (administrators) 5-13

phone button templates 5-15

phone screen idle display 6-9

phone screen image 6-5

post-installation checklist for 4-2

Quick Search manually 5-10

Quick Search with wizard 5-8

softkey templates 5-15

software updates 3-8

user features 5-17

username and password 4-13, 5-11

user services 5-16

consecutive ring 5-3

CPU, minimum needed 2-4

credentials

for Quick Search 5-11

providing to users 4-13

custom phone rings

PCM file requirements 6-3

custom phone rings, creating 6-1

D

deploying

Cisco IP Communicator 3-2

methods for 3-3

on the client PC 3-5

preparation checklist 2-5

privileges for 3-3

to a shared location 3-3

with a software deployment tool 3-4

with command line options 3-5

deployment tool

for software updates 3-10

using 3-4

device configuration screen, viewing locally 7-3

device defaults configuration, in Cisco CallManager administration 3-9

Device Information web page 7-11

device name

and docking station 4-10

and laptops 4-10

and MAC address 4-9

and network interface 4-9

and wireless interface 4-10

derivation of 4-9

selecting 4-9

specifying with command line options 4-9

troubleshooting 8-4

DHCP

at startup 1-10

use of 1-7

dialing rules, for Quick Search 5-12

dial pad, identifying 1-4

directories

configuring 5-5

integrating with Cisco CallManager 5-6

directories button

configuring 5-6

identifying 1-3

directory numbers

assigning manually 2-12

assigning with auto-registration 2-11

assigning with BAT 2-13

assigning with TAPS and auto-registration 2-11

collecting MAC addresses for 2-14

directory search methods, overview of 5-5

directory wizard

configuring Quick Search with 5-8

installing 2-14

tips for using 5-9

disabling local settings 5-18

disk space, minimum needed 2-5

docking stations, and network interfaces 4-10

documentation

additional xi

important topics in xi

obtaining xii

dynamic host configuration protocol (DHCP) 1-7

E

echo, resolving problems with 8-8

Enable logging setting 8-11

error reporting tool, using 8-11

ethernet interface, and device name 4-10

executable installer, using 3-2

extensible markup language (XML) 1-8

external phone mask, and TAPS 2-12

F

fast user switching 2-4

features

description of 1-2

illustration of 1-2

file format

RingList.xml 6-2

filters

applying 4-14

with low bandwidth 4-14

firewalls, selecting port range for 4-16

forward 5-3

G

G.729 audio format, using 4-15

getIP.asp

creating for audio IP address detection 4-11

group call pickup 5-3

H

hardware requirements 2-3

headset button, identifying 1-4

help button

identifying 1-3

using A-2

hold 5-4

HTTP

at startup 1-10

configuring access for 2-14

use of 1-8

with AutoUpdate 1-11, 3-8

hypertext transfer protocol (HTTP) 1-8

I

idle display, configuring 6-9

illustration of Cisco IP Communicator 1-2

installer package, deploying with 3-5

installing

adding devices to Cisco CallManager 2-10

audio devices 3-1

Cisco CallManager configuration requirements 2-3

client PC requirements 2-3

network requirements 2-2

preparation checklist 2-5

prerequisites 2-2

resolving problems with 8-2

with installer packages 3-2

internet protocol (IP) 1-7

IP, use of 1-7

K

keyboard shortcuts, description of 1-6

L

languages, support for 1-13

laptops, and network interfaces 4-10

LDAP

and personal directories 5-13

use of 1-8

with Quick Search 5-7

lightweight directory access protocol (LDAP) 1-8

line buttons

identifying 1-3

templates for 5-15

local configuration, understanding 4-19

logging, enabling 8-11, A-5

low bandwidth

and digital cell phones 8-5

enabling 4-15

with filters 4-14

M

MAC address

and device name 4-9

and network interface 4-9

collecting before adding devices 2-14

meet-me conference 5-4

messages button, identifying 1-3

message waiting 5-4

Microsoft Windows Installer package (MSI), using 3-2

music-on-hold 5-4

mute button, identifying 1-4

N

network configuration web page 7-11

networking protocol

CDP 1-7

DHCP 1-7

HTTP 1-8

IP 1-7

LDAP 1-8

RTP 1-8

TCP 1-8

TFTP 1-8

UDP 1-8

XML 1-8

network interface

and device name 4-9

and docking stations 4-10

and laptops 4-10

and MAC address 4-9

ethernet 4-10

removing or disabling 4-10, 8-4

requirements for 2-5

selecting 4-9

specifying with command line options 4-9

troubleshooting 8-4

wireless 4-10

network requirements, for installing 2-2

network settings

disabling 4-19, 5-18

O

one-way audio

resolving problems with 8-7

with unsupported VPN clients 4-11

operating system, requirements 2-4

operational information, viewing 7-1

P

password

providing to users 4-13

PCM file requirements

for custom ring types 6-3

PC requirements 2-3

personal address book service

configuring 5-13, A-4

how end-users configure 5-14

using Quick Search with 5-13

using synchronizer with 5-13

personal directories 5-13

personal fast dial service 5-13

phone button templates, modifying 5-15

phone screen, identifying 1-3

phone screen idle display, configuring 6-9

phone screen image, configuring 6-5

platform requirements 2-3

port range, selecting 4-16

privileges

for AutoUpdate 3-8

for deploying 3-3, 3-4

required for updating 3-7

protocols, supported 1-7

Q

QRT softkey 5-4

quality of service, modifications 1-12, 4-16

Quality Reporting Tool (QRT) 5-4, 8-10

Quick Search

authentication information for 5-11

configuring 5-7

credentials for 5-11

dialing rules for 5-12

resolving problems with 8-9

understanding 5-7

with external directories 5-10

with the personal address book service 5-13

R

RAM, minimum needed 2-4

real-time transport protocol (RTP) 1-8

registration

failure 8-4

MAC addresses for 2-14

methods of 2-10

of individual devices 2-12

preparing for 2-5

with auto-registration 2-11

with BAT 2-13

with TAPS 2-11

remote configuration, vs. local 4-19

remote use

low bandwidth 4-15

settings for 4-17

resetting 8-5

right-click menu

description of 1-5

ringer

customizing 6-1

selecting devices for 4-7

ring indicator, identifying 1-4

RingList.xml file format 6-2

route patterns, with Quick Search 5-12

RTP

use of 1-8

with audio port range 4-16

S

screen resolution, requirements 2-4

searching, methods for 5-5

services

adding or deleting 5-16

button, identifying 1-3

configuring for users 5-16

subscribing to 5-16

services button

configuring 5-6

settings, disabling local access 5-18

settings button

disabling 5-18

identifying 1-3

shared line, with TAPS 2-12

shared PC

specifying device name for 4-10

specifying network interface for 4-10

specifying TFTP server for 4-9

softkeys, about 1-4

softkey templates, configuring 5-15

software

device defaults configuration for 3-9

specifying for a specific device 3-10

version verification of 3-8

sound card

requirements for 2-5

speaker button, identifying 1-4

speed dial 5-4

buttons, identifying 1-3

templates for 5-15

startup

configuration tasks after 4-2

configuring audio devices after 4-6

overview of 1-10

resolving problems with 8-3

selecting device name after 4-9

selecting network interface after 4-9

specifying TFTP server after 4-8

with AutoUpdate 3-8

statistics

call 7-8

streaming 7-15

Status menu 7-5

Status Messages screen 7-5

Status Message web page 7-13

streaming statistics 7-15

T

TAPS

and external phone mask 2-12

with auto-registration 2-11

TCP

transmission control protocol (TCP) 1-8

telephony features

auto answer 5-2

barge 5-3

caller ID 5-3

call park 5-3

call pickup 5-3

call waiting 5-3

conference 5-3

consecutive ring 5-3

forward 5-3

group call pickup 5-3

hold 5-4

meet-me conference 5-4

music-on-hold 5-4

overview of 5-2

speed dial 5-4

voice messaging system 5-4

TFTP

at startup 1-10

use of 1-8, 1-10

with AutoUpdate 3-8

TFTP server

specifying 4-8, 4-9

trace files 8-11

trivial file transfer protocol (TFTP) 1-8

troubleshooting information 8-1

tuning audio devices 4-7

U

UDP, use of 1-8

uninstall, resolving problems with 8-2

updating

at startup 1-11

methods for 3-7

obtaining software for 3-7

privileges for 3-7

with a software deployment tool 3-10

with AutoUpdate 1-11

user datagram protocol (UDP) 1-8

users

accessing voice messaging system A-4

adding to Cisco CallManager 5-17

helping with configuration 4-19

password information for 4-13

required information for A-1

subscribing to services A-3

supporting A-2

V

video card, requirements for 2-5

viewing operational information 7-1

voice message indicator, identifying 1-4

voice messaging system 5-4, A-4

volume

button, identifying 1-3

for audio devices 4-7

volume limit setting 4-14

VPN clients

support for 4-12

with audio IP address detection 4-11

W

web page

about 7-9

accessing 7-10

Device Information 7-11

for Cisco IP Communicator devices 7-9

network configuration 7-11

Status Messages 7-13

wireless interface, and device name 4-10

X

XML

use of 1-8

with Quick Search 5-7