A -
B -
C -
D -
E -
F -
G -
H -
I -
K -
L -
M -
N -
O -
P -
Q -
R -
S -
T -
U -
V -
W -
X -
Index
A
adding
devices manually 2-12
devices with auto-registration 2-11
devices with auto-registration and TAPS 2-11
devices with BAT 2-13
users to Cisco CallManager 5-17
administration tool
enabling HTTP access with 2-14
for audio IP address detection 4-11
for unsupported VPN clients 4-11
obtaining 2-14
using 2-14
advanced audio settings 4-14
audience, for this document ix
audio devices
installing 3-1
selecting and tuning 3-1, 4-6
selecting for audio modes 4-7
tuning 4-7
audio formats, supported 1-9
audio IP address
and administration tool 4-11
auto-detection of 4-11
reflector web page for 4-11
resolving problems with 4-11
with VPN, how detected 4-12
audio modes, selecting devices for 4-7
audio quality
improving with filters 4-14
troubleshooting 8-1
audio settings
configuring advanced 4-14
filters 4-14
for remote use 4-17
port range 4-16
volume limit 4-14
audio tuning wizard
and Windows 2000 8-9
microphone tuning restrictions 8-9
using 3-1, 4-6
authentication information
providing to users 4-13
auto answer 5-2
auto line select 5-2
auto-registration
using 2-11
with TAPS 2-11
AutoUpdate
at startup 1-11, 3-8
configuring 3-8
for all devices 3-9
for a specific device 3-10
privileges for 3-8
resolving problems with 8-9
using 3-8
with HTTP 1-11, 3-8
with TFTP 3-8
B
background image, configuring 6-5
barge 5-3
BAT, adding Cisco IP Communicator with 2-13
C
caller ID 5-3
call park 5-3
call pickup 5-3
call statistics screen 7-8
call waiting 5-3
CDP
use of 1-7
with Cisco IP Communicator and CER 2-2
checklist
for configuring after installation 4-2
for deploying 2-5
Cisco CallManager
adding devices manually to 2-12
collecting MAC addresses for 2-14
configuring features for 5-1
device defaults for 3-9
directory servers for 5-6
help using 1-10
interaction with Cisco IP Communicator 1-9
requirements for Cisco IP Communicator 2-3
version supported 1-10
with auto-registration and TAPS 2-11
with BAT 2-13
Cisco discovery protocol (CDP) 1-7
Cisco Emergency Responder (CER) 2-2
Cisco IP Communicator
adding manually to Cisco CallManager 2-12
administration tool for 2-14
auto-registering with Cisco CallManager 2-11
configuring 4-1
deploying 3-2
device web page for 7-9
methods for adding to Cisco CallManager 2-10
registering 2-10
troubleshooting 8-1
client PC
deploying on 3-5
requirements of 2-3
command line options
deploying with 3-5
specifying device name with 4-9
specifying network interface with 4-9
specifying TFTP server with 4-9
conference 5-3
configuration files
damage to 8-3
requesting at startup 1-11
configuration server, locating 1-10
configuring
advanced audio settings 4-14
and end-user tasks 4-19
audio devices 4-6
audio port range 4-16
authentication for Quick Search 5-11
background image 6-5
Cisco CallManager features 5-1
Cisco IP Communicator 4-1
custom phone rings 6-1
deployment tool for software updates 3-10
dialing rules 5-12
directories 5-5
idle display 6-9
low-bandwidth 4-15
on the PC vs. remotely 4-19
personal address book service (users) A-4
personal directories (administrators) 5-13
phone button templates 5-15
phone screen idle display 6-9
phone screen image 6-5
post-installation checklist for 4-2
Quick Search manually 5-10
Quick Search with wizard 5-8
softkey templates 5-15
software updates 3-8
user features 5-17
username and password 4-13, 5-11
user services 5-16
consecutive ring 5-3
CPU, minimum needed 2-4
credentials
for Quick Search 5-11
providing to users 4-13
custom phone rings
PCM file requirements 6-3
custom phone rings, creating 6-1
D
deploying
Cisco IP Communicator 3-2
methods for 3-3
on the client PC 3-5
preparation checklist 2-5
privileges for 3-3
to a shared location 3-3
with a software deployment tool 3-4
with command line options 3-5
deployment tool
for software updates 3-10
using 3-4
device configuration screen, viewing locally 7-3
device defaults configuration, in Cisco CallManager administration 3-9
Device Information web page 7-11
device name
and docking station 4-10
and laptops 4-10
and MAC address 4-9
and network interface 4-9
and wireless interface 4-10
derivation of 4-9
selecting 4-9
specifying with command line options 4-9
troubleshooting 8-4
DHCP
at startup 1-10
use of 1-7
dialing rules, for Quick Search 5-12
dial pad, identifying 1-4
directories
configuring 5-5
integrating with Cisco CallManager 5-6
directories button
configuring 5-6
identifying 1-3
directory numbers
assigning manually 2-12
assigning with auto-registration 2-11
assigning with BAT 2-13
assigning with TAPS and auto-registration 2-11
collecting MAC addresses for 2-14
directory search methods, overview of 5-5
directory wizard
configuring Quick Search with 5-8
installing 2-14
tips for using 5-9
disabling local settings 5-18
disk space, minimum needed 2-5
docking stations, and network interfaces 4-10
documentation
additional xi
important topics in xi
obtaining xii
dynamic host configuration protocol (DHCP) 1-7
E
echo, resolving problems with 8-8
Enable logging setting 8-11
error reporting tool, using 8-11
ethernet interface, and device name 4-10
executable installer, using 3-2
extensible markup language (XML) 1-8
external phone mask, and TAPS 2-12
F
fast user switching 2-4
features
description of 1-2
illustration of 1-2
file format
RingList.xml 6-2
filters
applying 4-14
with low bandwidth 4-14
firewalls, selecting port range for 4-16
forward 5-3
G
G.729 audio format, using 4-15
getIP.asp
creating for audio IP address detection 4-11
group call pickup 5-3
H
hardware requirements 2-3
headset button, identifying 1-4
help button
identifying 1-3
using A-2
hold 5-4
HTTP
at startup 1-10
configuring access for 2-14
use of 1-8
with AutoUpdate 1-11, 3-8
hypertext transfer protocol (HTTP) 1-8
I
idle display, configuring 6-9
illustration of Cisco IP Communicator 1-2
installer package, deploying with 3-5
installing
adding devices to Cisco CallManager 2-10
audio devices 3-1
Cisco CallManager configuration requirements 2-3
client PC requirements 2-3
network requirements 2-2
preparation checklist 2-5
prerequisites 2-2
resolving problems with 8-2
with installer packages 3-2
internet protocol (IP) 1-7
IP, use of 1-7
K
keyboard shortcuts, description of 1-6
L
languages, support for 1-13
laptops, and network interfaces 4-10
LDAP
and personal directories 5-13
use of 1-8
with Quick Search 5-7
lightweight directory access protocol (LDAP) 1-8
line buttons
identifying 1-3
templates for 5-15
local configuration, understanding 4-19
logging, enabling 8-11, A-5
low bandwidth
and digital cell phones 8-5
enabling 4-15
with filters 4-14
M
MAC address
and device name 4-9
and network interface 4-9
collecting before adding devices 2-14
meet-me conference 5-4
messages button, identifying 1-3
message waiting 5-4
Microsoft Windows Installer package (MSI), using 3-2
music-on-hold 5-4
mute button, identifying 1-4
N
network configuration web page 7-11
networking protocol
CDP 1-7
DHCP 1-7
HTTP 1-8
IP 1-7
LDAP 1-8
RTP 1-8
TCP 1-8
TFTP 1-8
UDP 1-8
XML 1-8
network interface
and device name 4-9
and docking stations 4-10
and laptops 4-10
and MAC address 4-9
ethernet 4-10
removing or disabling 4-10, 8-4
requirements for 2-5
selecting 4-9
specifying with command line options 4-9
troubleshooting 8-4
wireless 4-10
network requirements, for installing 2-2
network settings
disabling 4-19, 5-18
O
one-way audio
resolving problems with 8-7
with unsupported VPN clients 4-11
operating system, requirements 2-4
operational information, viewing 7-1
P
password
providing to users 4-13
PCM file requirements
for custom ring types 6-3
PC requirements 2-3
personal address book service
configuring 5-13, A-4
how end-users configure 5-14
using Quick Search with 5-13
using synchronizer with 5-13
personal directories 5-13
personal fast dial service 5-13
phone button templates, modifying 5-15
phone screen, identifying 1-3
phone screen idle display, configuring 6-9
phone screen image, configuring 6-5
platform requirements 2-3
port range, selecting 4-16
privileges
for AutoUpdate 3-8
for deploying 3-3, 3-4
required for updating 3-7
protocols, supported 1-7
Q
QRT softkey 5-4
quality of service, modifications 1-12, 4-16
Quality Reporting Tool (QRT) 5-4, 8-10
Quick Search
authentication information for 5-11
configuring 5-7
credentials for 5-11
dialing rules for 5-12
resolving problems with 8-9
understanding 5-7
with external directories 5-10
with the personal address book service 5-13
R
RAM, minimum needed 2-4
real-time transport protocol (RTP) 1-8
registration
failure 8-4
MAC addresses for 2-14
methods of 2-10
of individual devices 2-12
preparing for 2-5
with auto-registration 2-11
with BAT 2-13
with TAPS 2-11
remote configuration, vs. local 4-19
remote use
low bandwidth 4-15
settings for 4-17
resetting 8-5
right-click menu
description of 1-5
ringer
customizing 6-1
selecting devices for 4-7
ring indicator, identifying 1-4
RingList.xml file format 6-2
route patterns, with Quick Search 5-12
RTP
use of 1-8
with audio port range 4-16
S
screen resolution, requirements 2-4
searching, methods for 5-5
services
adding or deleting 5-16
button, identifying 1-3
configuring for users 5-16
subscribing to 5-16
services button
configuring 5-6
settings, disabling local access 5-18
settings button
disabling 5-18
identifying 1-3
shared line, with TAPS 2-12
shared PC
specifying device name for 4-10
specifying network interface for 4-10
specifying TFTP server for 4-9
softkeys, about 1-4
softkey templates, configuring 5-15
software
device defaults configuration for 3-9
specifying for a specific device 3-10
version verification of 3-8
sound card
requirements for 2-5
speaker button, identifying 1-4
speed dial 5-4
buttons, identifying 1-3
templates for 5-15
startup
configuration tasks after 4-2
configuring audio devices after 4-6
overview of 1-10
resolving problems with 8-3
selecting device name after 4-9
selecting network interface after 4-9
specifying TFTP server after 4-8
with AutoUpdate 3-8
statistics
call 7-8
streaming 7-15
Status menu 7-5
Status Messages screen 7-5
Status Message web page 7-13
streaming statistics 7-15
T
TAPS
and external phone mask 2-12
with auto-registration 2-11
TCP
transmission control protocol (TCP) 1-8
telephony features
auto answer 5-2
barge 5-3
caller ID 5-3
call park 5-3
call pickup 5-3
call waiting 5-3
conference 5-3
consecutive ring 5-3
forward 5-3
group call pickup 5-3
hold 5-4
meet-me conference 5-4
music-on-hold 5-4
overview of 5-2
speed dial 5-4
voice messaging system 5-4
TFTP
at startup 1-10
use of 1-8, 1-10
with AutoUpdate 3-8
TFTP server
specifying 4-8, 4-9
trace files 8-11
trivial file transfer protocol (TFTP) 1-8
troubleshooting information 8-1
tuning audio devices 4-7
U
UDP, use of 1-8
uninstall, resolving problems with 8-2
updating
at startup 1-11
methods for 3-7
obtaining software for 3-7
privileges for 3-7
with a software deployment tool 3-10
with AutoUpdate 1-11
user datagram protocol (UDP) 1-8
users
accessing voice messaging system A-4
adding to Cisco CallManager 5-17
helping with configuration 4-19
password information for 4-13
required information for A-1
subscribing to services A-3
supporting A-2
V
video card, requirements for 2-5
viewing operational information 7-1
voice message indicator, identifying 1-4
voice messaging system 5-4, A-4
volume
button, identifying 1-3
for audio devices 4-7
volume limit setting 4-14
VPN clients
support for 4-12
with audio IP address detection 4-11
W
web page
about 7-9
accessing 7-10
Device Information 7-11
for Cisco IP Communicator devices 7-9
network configuration 7-11
Status Messages 7-13
wireless interface, and device name 4-10
X
XML
use of 1-8
with Quick Search 5-7