This chapter contains the following sections:
Adjusting the Fault Polling Interval
The Fault Polling Interval is used to poll the faults from the Cisco IMC.
Table 6-1 shows the default polling interval setting.
Table 6-1 Fault Polling Interval in Cisco IMC
Step 1 In the SCOM application menu bar, click the Go tab.
Step 2 From the drop-down list, choose Authoring.
Step 3 In the Authoring column, choose Authoring > Management Pack templates > Cisco IMC.
Step 4 Right-click the template pack and choose View Management Pack Objects > Rules.
Step 5 In the Rules page, choose the Load Fault Rule and choose Overrides > Override the Rule > For All Objects of Class.
Step 6 In the Override Properties page, do the following:
a. In the Interval Seconds row, check the Override checkbox.
b. In the Interval Seconds row, modify the value in the Override Value column.
c. Click OK.
Remapping the Severity
This section describes how to modify the fault rule properties in the Cisco IMC.
Table 6-2 shows the default severity mapping between Cisco IMC and SCOM.
Table 6-2 Severity Mapping Values
Step 1 In the SCOM application, launch the Fault Rule Properties page for the specific fault in one of the following ways:
- From the Alerts View page, do the following:
1. In the Alert View page, choose the fault.
2. Identify the Alert Rule and click the link to launch the Fault Properties page.
- From the fault group template, do the following:
1. In the SCOM application menu bar, click the Go tab.
2. From the drop-down menu, choose Authoring.
3. In the Authoring column, choose Authoring > Management Pack templates > Cisco IMC.
4. Right-click the template pack and choose View Management Pack Objects > Rules.
5. In the Rules page, right-click a rule and choose Properties.
Step 2 In the Rule Properties page, check the Enable checkbox to enable the rule.
Step 3 Click the Overrides tab, and check the Enabled checkbox in the Override column.
Note Repeat all the steps for every object of the class.
Tip You can also set the priority and severity of the fault by checking the override checkbox.
Cisco IMC Management Service Log
This version of Management Pack supports Cisco IMC Management Service Level logging. After upgrading to 1.1(1), error logging will automatically start on all the Cisco IMC Groups, either existed before or newly added after the upgrade. For each Cisco IMC Group, logging will continue until the servers are monitored in SCOM.
Logs are present at:
Under the above location there are separate logs for each Cisco IMC Group being monitored.
By default following informational messages will always be logged:
- Windows version
- SCOM Version
- Management Pack Version.
- Details about the Cisco IMC template created by the user.
Exception: Logs any Exceptions occurred during request processing to the log file.
Error: Logs any Errors or Exceptions occurred during request processing to the log file.
Information: Logs Errors, Exceptions and informational messages to the log file.
Note Default logging level is set to: Error.
Changing the Logging Levels
Step 1 Open PowerShell window.
Step 2 Enter $imcWcf = New-WebServiceProxy -Uri http://localhost:8733/CSeriesAgent?WSDL -Namespace "Cisco.IMC.Agent" command to connect to the agent.
Step 3 To get the current log, enter execute : $imcWcf.GetLoggingType()
Step 4 To change logging, enter (Information, Error, Exception), execute: $imcWcf.UpdateLoggingType("Information").
Back Up Log Files
Cisco IMC Management Service will back up logs files greater than 10 MB; once a log file size reaches 10 MB Management Service will stop writing to that file and will create a new file. If the Management Service is re-started then it will check the size of the existing active file and if it is less than 10 MB it will start appending to that file itself.
Purge Log Files
Any file whose last modified date and time is greater than 30 days will be purged automatically; currently this duration of 30 days is not configurable.
Generating Cisco IMC Technical Support File
Step 1 Launch a command prompt.
Step 2 Change the directory to IMC management pack installation folder (default location :- C:\Program Files\Cisco\Cisco IMC Management Pack\IMCService).
Step 3 Verify that file “Cisco.IMC.TechSupport.exe” is available.
Step 4 Now use the following syntax to generate tech support zip file.
a. Generate at default location (C:\ProgramData\Cisco\IMCServer)
b. Run Cisco.IMC.TechSupport.exe without any parameter.
c. Generate at different location
d. Run Cisco.IMC.TechSupport.exe <FolderName>