Exporting Technical Support Data
Perform this task when requested by the Cisco Technical Assistance Center (TAC). This utility creates a summary report containing configuration information, logs and diagnostic data that will help TAC in troubleshooting and resolving a technical issue.
Procedure
Step 1 |
In the Navigation pane, click the Admin menu. |
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Step 2 |
In the Admin menu, click Utilities. |
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Step 3 |
In the Actions area of the Utilities pane, click Export Technical Support Data. |
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Step 4 |
In the Export Technical Support Data dialog box, complete the following fields:
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Step 5 |
Click Export. |
What to do next
Provide the generated report file to Cisco TAC.