Cisco TelePresence MCU 4200 Series

Auto attendant hierarchy on a Cisco TelePresence MCU

Can I create a hierarchy of auto attendants on my Cisco TelePresence MCU?

A Cisco TelePresence MCU is delivered with a default auto attendant. You can change the entries on this auto attendant, create new auto attendants and link auto attendants to each other so that you can display one auto attendant from another one.

To see the currently configured auto attendants, go to Conferences > Auto attendants. To add a new auto attendant, then click Add new auto attendant. To link auto attendants to each other, click on the entry of the auto attendant that you want as the top level in the Auto attendant list and and select the check boxes of the auto atendent name(s) that you want to be entries within this auto attendant. See the online help or the instructions in the MCU tutorial that is available from the web site.

This article applies to the following products:

  • Cisco TelePresence MCU 4200 / MSE 8420
  • Cisco TelePresence MCU 4500
  • Cisco TelePresence MSE 8510 blade

May 2nd, 2011 TAA_KB_130