The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This chapter contains the following sections:
For detailed information about the overview of the Cisco Nexus Cloud Services Platform product family and how to install and upgrade Cisco Nexus Cloud Services Platform, see the Cisco Nexus Cloud Services Platform Software Installation and Upgrade Guide.
For detailed information about how to configure the Cisco Nexus Cloud Services Platform product family, see the Cisco Nexus Cloud Services Platform Software Configuration Guide.
Best practices are the recommended steps you should take to ensure the proper operation of your network. We recommend the following general best practices for most networks.
Cisco Nexus Cloud Services Platform generates many types of system messages on the switch and sends them to a syslog server. These messages can be viewed to determine what events may have led up to the current problem condition you are facing.
Use the following commands to access and view logs in the Cisco Nexus Cloud Services Platform.
In the event of any failure on the Cisco Nexus Cloud Services Platform or loss in network connectivity, you can access an external USB or CD to copy the logs for troubleshooting.
You can use the following procedure to copy the logs.
1. Enable the auxillary feature using the following command:
2. Access an external USB or CD. The physical parameter represents a physical USB or CD drive. The virtual parameter represents a virtual drive that is mapped through the KVM console on the CIMC.
3. Copy the logs to the repository.
For additional information, visit one of the following support communities.
If you are unable to solve a problem after using the troubleshooting suggestions in this guide, contact a customer service representative for assistance and further instructions. Before you call, have the following information ready to help your service provider assist you as quickly as possible.
After you have collected this information, see the Obtaining Documentation and Submitting a Service Request section.