Release Notes for Cisco VSM 7.9.0 Driver Pack, Vivotek Cameras Release 1.0-01d

Table of Contents

Release Notes for Cisco VSM 7.9.0 Driver Pack – Vivotek Cameras Release 1.0-01d

What’s New in this Release

Important Notes

Supported Devices

Obtaining and Installing the Driver Pack

Caveats

Using the Bug Search Tool

Open Caveats

Release Notes for Cisco VSM 7.9.0 Driver Pack – Vivotek Cameras Release 1.0-01d

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August 30, 2017

 

This document provides important information for the Vivotek HD Outdoor IP PTZ Camera driver pack on VSM 7.9.0.

This document includes the following sections:

• What’s New in this Release
• Important Notes
• Supported Devices
• Obtaining and Installing the Driver Pack
• Caveats

What’s New in this Release

This release provides support for the Vivotek cameras in Cisco VSM release 7.9.0, and includes the following features

• Streaming support for H264 and MJPEG codecs with audio
• Dual Streaming
• CBR/VBR support
• PTZ
• Motion Detection
• Contact Closure – 4 Port
• Firmware Upgrade

 

Important Notes

• Edge storage is not supported in this release.
• Use the camera GUI to set the device to HTTP and HTTPS mode.

Supported Devices

Table 1 lists the devices that this driver pack supports.

 

Table 1 Cisco Devices that this Driver Pack Supports

Vivotek Model	Recommended Minimum Firmware Version	Video Format	Media Types	Audio	Dual Stream	Motion Detection	Firmware Upgrade	Contact Closure	Edge Storage
SD9361-EHL	0102f	NTSC PAL	MPEG-4 MJPEG	Yes	Yes	Yes	Yes	4-port	No
SD9362-EH/EHL	0102f	NTSC PAL	MPEG-4 MJPEG	Yes	Yes	Yes	Yes	4-port	No

Obtaining and Installing the Driver Pack

Driver packs must be upgraded to the same version on each server on which the Media Server and Operations Manager services are enabled. For example, if your deployment includes a standalone Operations Manager, the Operations Manager server must have the same driver pack versions as the Media Servers that are associated with that Operations Manager. If the versions are different, a driver pack mismatch error can occur, which prevents camera template revisions.

To obtain and install the driver pack, follow these steps. The driver pack must first be installed on the Operations Manager server and then on each Media Server server.

Procedure

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Step 1 From a client PC that can access Cisco.com, take these actions to obtain the driver pack:

a. Go to this URL (you must have a valid Cisco.com user ID and password before you can access this URL):

https://www.cisco.com/c/en/us/support/physical-security/video-surveillance-manager/tsd-products-support-series-home.html

b. Click Download Software.

c. Click the Video Surveillance Device Driver link.

d. Click Latest Releases in the panel on the left of the window.

e. Click the Download button for the dp_vivotek-1.0-1d_7.9.0-071d_rhel5.8.zip driver pack.

f. Follow the on-screen instructions to download the driver pack file.

Step 2 Install the Driver pack on the servers in your deployment:

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Tip See the Cisco Video Surveillance Install and Upgrade Guide, Release 7.7 and Higher for more information.

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a. Log in to Cisco VSM Operations Manager

b. Select System Settings > Driver Pack Management.

c. Display the servers to be upgraded.

– (Optional) Select the filter(s) to display specific servers.

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Tip All servers are displayed if no filters are selected.

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– Click Search to display the list of servers according to the filters.

– Select a server to display the driver packs installed on that server.

d. Upload a new driver pack software file to the Operations Manager server.

– Select the Manage tab.

– Click Add .

– In the pop-up window, click “+” and select a valid .zip driver pack file from a local or network disk. For example: dp_vivotek-1.0-1d_7.9.0-071d_rhel5.8.zip

– Click OK .

– Wait for the drivers to upload to the Operations Manager server.

The driver pack status is “Not Installed”.

e. Copy the new driver packs from the Operations Manager server to the other servers.

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Note Copying the driver packs to the other servers allows the Media Servers to be upgraded.

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– Select the Driver Pack Upgrade tab.

– Select one or more servers.

– Click Copy To Server.

– Select the Manage tab.

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Note You can copy the driver packs to the servers without installing them. This allows you to stage the software on a server without performing the upgrade, if necessary.

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f. Install the new driver packs on the servers.

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Note Copying the driver packs to the other servers allows the Media Servers to be upgraded.

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– Select one or more servers from the Driver Pack Upgrade tab.

– Click Install to install all driver packs that were copied to the server.

Driver packs can only be upgraded. They cannot be downgraded.

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Caution Do not refresh the browser while the driver installation is in progress.

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Caveats

The following sections provide information about caveats in this Cisco IPICS release:

• Using the Bug Search Tool
• Open Caveats

Using the Bug Search Tool

You can use the Bug Search Tool to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.

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Note Bug Search Tool is the successor to the Bug Toolkit.

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To use the Bug Search Tool, follow these steps:

Procedure

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Step 1 Go to https://tools.cisco.com/bugsearch/ .

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter .

Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:

• headline/title
• release note text
• product
• known affected releases/ known fixed releases

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For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:

https://tools.cisco.com/bugsearch/

Open Caveats

Table 2 describes open caveats in this release.

 

Table 2 Resolved Caveats

Headline	Description
CSCvd42988	Unable to stream MJPEG stream for some resolutions
CSCvd97793	Incorrect motion windows getting created on Vivotek SD9361. Full windows work as expected

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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