Cisco Physical Access Manager recovery Guide

Table of Contents

Cisco Physical Access Manager Recovery Guide

Contents

Introduction

Audience

Assumptions

Creating a Recovery flash drive

Requirements

Procedure

Recovering the Operating System from a Flash Drive

Requirements

Procedure

Recovery Options

Related Documentation

Cisco Physical Access Manager Recovery Guide

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July 2014

Contents

This document includes the following sections:

Introduction

Creating a Recovery flash drive

Recovering the Operating System from a Flash Drive

Related Documentation

Introduction

This document describes how to create a recovery flash drive for Cisco Physical Access Manager (CPAM) 1.5.1 running on the Cisco Connected Safety and Security CPS-UCS-1RU-K9 Platform Series servers. This bootable USB drive contains a recovery image that can be used to restore the operating system on a server, or restore the server to the factory state if needed.

Audience

This recovery guide is intended for use by Cisco System Engineers, Physical Security Advanced Technology Provider (ATP) partners, and technical field staff who are developing and implementing Cisco Physical Access Manager for branch office and data center solutions.

A successful implementation also requires additional knowledge in the following areas:

• Cisco CPAM installation and configuration.

Assumptions

This guide details instructions for the recovery of CPAM on CPS-UCS-1RU-K9 platform and assumes that data has been backed up (in case of Factory restore) and is available for restoring on the new recovered image. For backup instructions, see Cisco Physical Access Manager User Guide .

Creating a Recovery flash drive

This section describes how to create a recovery flash drive by obtaining the recovery image and placing it on a USB flash drive.

Requirements

The USB flash drive should

• Have a capacity of at least 8 GB.
• Contain no files other than the recovery image files.

Cisco recommends using USB memory sticks that are made by Kingston or SanDisk.

Procedure

Follow the below procedure to create a recovery flash drive:

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Step 1 Insert a USB drive into a PC port.

Step 2 Download the recovery image on the Windows PC from the below link:

http://software.cisco.com/download/release.html?mdfid=282089927&softwareid=282463808&release=1.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest&i=rm

Step 3 Download and install a disk image utility to write a binary image to a USB drive. For example, the Win32 Disk Imager is downloaded at

http://sourceforge.net/projects/win32diskimager/files/latest/download

Step 4 Write the recovery image to the disk. To do this:

a. Launch the disk image utility and select the downloaded recovery image file.

b. Select the destination USB drive.

c. Follow the utility instructions to create the recovery disk.

Step 5 Remove the USB drive from the Windows PC.

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Recovering the Operating System from a Flash Drive

This section describes how to use a recovery flash drive to restore the operating system on a server.

Requirements

The requirements to recover the operating system from a Flash drive are

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Step 1 Prepare a flash drive as described in the Creating a Recovery flash drive.

Step 2 Disconnect any USB or external storage devices (including SAN storage) from the server.

Step 3 Ensure that the RAID disks are in a non-bad or non-failed state to enable proper installation.

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Procedure

To restore the operating system from a recovery flash drive, follow these steps:

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Step 1 Power off the server in which you need to restore the operating system.

Step 2 Disconnect (unplug) the USB storage devices or any other external storage (such as SAN storage connected through a fibre channel) device that is connected to the server.

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Note This ensures that only the recovery flash drive is attached to the server and prevents other storage devices from accidentally being cleared during the recovery process.

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Step 3 Place the recovery flash drive in the USB port of the server and power on the server.

Step 4 When the Cisco logo appears, press the F6 key to select the boot device.

Step 5 Select the USB recovery flash drive and press Enter.

Step 6 At the boot> prompt, type one of the following options:

• Recovery
• Factory

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NoteSteps 7 and 8 are common for both Recovery and Factory options. The Recovery Options table provided below this procedure explains the options in detail.

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Step 7 In the Installation method screen, choose Hard drive and select OK.

Step 8 In the Select partition screen, the partition would already be listed (for example, /dev/sda1). Select OK to start the recovery process.

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Recovery Options

Options	Description
Recovery	The database and the CPAM software are retained. A fresh OS is installed, and the existing password is replaced as cpamadmin. This is provided as the password for the webadmin, CPAM client and the SSH. The user is allowed to change the password later. The ETH0 IP address is retained but the rest of the NIC configurations (default gateway and subnet mask) is required to be manually configured. After configuring, the network and the immortal services are required to be restarted. The DNS server requires reconfiguration in webadmin. In case of HA, the server which is recovered will be standby server. RPM is not uninstalled in the recovered server. Hence, for a fresh CPAM image to be installed the user should select Factory as input by using the Recovery ISO image.
Factory	The existing system is uninstalled completely and a new image is installed with zero license. The original licenses can be retrieved by restoring the DB. Note This recovery procedure assumes that the backup has been performed on the machine and that backup files are available for data recovery.

 

Related Documentation

For more information about Cisco-related products, see the following resources:

Cisco Physical Security product information:
http://www.cisco.com/go/physec/

 

This document is to be used in conjunction with the documents listed in the “Related Documentation” section.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

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