Cisco Physical Access Manager Appliance User Guide, Release 1.1.0

Configuring Doors

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A door configuration is a set of device hardware, such as locks and readers, assigned to a Gateway's interfaces. This chapter includes instructions to create and modify door configurations.

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Tip You can create the door configuration before the related Gateway is physically installed and added to the network. See Provisioned (Pre-Populated) vs. Discovered Gateway Configurations, page 7-2 for more information.

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Contents

•Configuring Doors

–Adding Gateways and Doors Using Templates

–Adding Doors Using Door Templates

•Modifying Door Configurations

•Applying Configuration Changes

•Disabling or Deleting a Device or Door

•Cloning a Gateway Configuration

•Replacing a Gateway or Expansion Module

•Changing Gateway Passwords

•Device and Driver Commands in the Hardware Device View

•Door Modes

•Door Commands

Configuring Doors

This section includes the following information.

•Adding Gateways and Doors Using Templates

•Adding Doors Using Door Templates

Adding Gateways and Doors Using Templates

Use Gateway templates to quickly add a new Gateway configuration. Once the Gateway is added to the system, you can configure one or more door configurations.

	To do this	Use this display
Step 1	Create the locations for door and devices. a. Select Locations & Doors from the Doors menu. b. To create a new site, click Add Base. c. To create a sub-location, right-click a location and select New [Element]. d. To change the properties for an element, right-click a location and select Edit. Tip You can create any combination of location elements. Door configurations can be assigned to any level of the hierarchical tree.
Step 2	Open the Hardware module. a. Select Hardware from the Doors menu. b. Select Device from the View menu, if necessary. Note See Viewing Doors and Devices in the Hardware View, page 7-3 for more information.
Step 3	Add a Gateway to Cisco PAM. a. Right-click Access Gateway Driver. b. Select New Gateway Controller. Note Gateways can also be automatically added to the configuration. See Provisioned (Pre-Populated) vs. Discovered Gateway Configurations, page 7-2.
Step 4	Select a Door template. a. Select Yes. b. Select a Template. c. Click Next. Note Cisco PAM includes sample templates. To create or modify templates, see Understanding Door Configurations and Templates, page 7-8 and Chapter 9, "Configuring Door and Device Templates".
Step 5	Enter the name, serial number, and location of the Gateway module. a. Name: enter a descriptive name to identify the Gateway module. b. Serial Number: the serial number is unique and cannot be changed. See Locating Serial Numbers, page 7-23. c. Location: the assigned location of the module. See Viewing Doors and Devices by Location, page 7-5. Note The Time Zone and Daylight Savings setting are not configurable if defined by the template. d. Click Next.
Step 6	Edit or enter the properties for each module in the Gateway template. a. Select a module from the list (Gateway, Reader, Input, or Output). b. Click Edit. c. Enter a descriptive name for the device. d. (Expansion modules only) Enter the serial number for the module. The Gateway serial number was entered in the previous screen (Step 5). e. (Reader module only) Select the Reader connection mode: one door or two door configuration. f. Click Update. g. Repeat these steps for each module in the list. h. Click Next.
Step 7	(Optional) If door configurations are included in the Gateway template, assign each door to a location. Note If door configurations are not included in the Gateway template, complete these instructions, and continue to Adding Doors Using Door Templates. a. Select a door template from the list. b. Click Edit. c. Enter the following information: –Door Name: enter a descriptive name for the door. –Door Location: select a location for the door (see Viewing Doors and Devices by Location, page 7-5). d. Click Update. e. Repeat these steps for each available door. f. Click Finish to create the door configuration(s).
Step 8	(Optional). Modify the door and device properties, if necessary. a. Select Location & Doors from the Doors menu. b. Navigate to the door by expanding the locations as necessary (click on the box next to an icon to expand or collapse the locations). The door is located under the location selected when adding the door (see ). c. Double click the door or device to open the properties window (or right-click the door and select Edit). To override a template settings, uncheck the Default box to activate the field. For more information, see the following: •Chapter 7, "Understanding Door Configuration" •Door Configuration Properties, page 9-21 •Device Configuration Properties, page 9-23 Tip You can also modify doors using the Hardware module. Doors are listed under the Logical Device driver, or in the Hierarchical Locations view.
Step 9	Apply the configuration changes: •To update a single Gateway, right-click the Gateway and select Apply Configuration Changes. The command is available only for Gateways in the Up state. •To update all Gateways, right-click the Access GW Driver and select Apply Configuration Changes. The command is applied only to Gateways in the Up state. For more information, see Applying Configuration Changes
Step 10	(Optional) Continue to Adding Doors Using Door Templates

Related Documentation

For more information, see the following:

•Chapter 7, "Understanding Door Configuration"

•Chapter 9, "Configuring Door and Device Templates"

Adding Doors Using Door Templates

Complete the following instructions to add a door using a door template. You can accept the default configurations included in the door template, or override most settings.

	To do this	Use this display
Step 1	Verify that the Gateway for the door configuration exists in the Hardware module. If the Gateway is not already configured, use one of the following methods: •Adding Doors Using Door Templates •Creating Custom Gateway Configurations and Templates, page 9-2. Note See also Provisioned (Pre-Populated) vs. Discovered Gateway Configurations, page 7-2.
Step 2	Create a new door: a. Select Locations & Doors from the Doors menu. b. Right-click a location and select New Door. Note If the location does not exist, refer to Creating the Location Map, page 7-6 for more information. Tip You can also create a door in the Hardware module. Right click on the Logical Driver and select New Door.
Step 3	Enter the General settings: •Door name: enter a descriptive name for the door configuration. •Door Template: select the door template that contains the correct set of door devices. See Configuring Door Templates, page 9-7 for more information. •Gateway: select the Gateway used for the door configuration. The devices in the door template are assigned to the Gateway interfaces.
Step 4	Select a location for the door. a. Select the Location sub-menu. b. In the Hierarchical Location field, do one of the following: •Click the drop down menu to select the new location from a list. •Click Set to open a pop-up window and select the location from a hierarchical map (see example screen). •Click Clear to remove the setting. The door will appear in the Unassigned category.
Step 5	Associate each device with a specific interface on a Gateway module. If the Gateway includes expansion modules, you can also choose an interface from a Reader, Input, or Output module. a. Select the Associate Devices sub-menu. b. Highlight a device (such as Reader) and click Associate Device. c. In the Select Device window, click the New button. d. In the New Device window, select a module and module interface for the device. Note The Gateway module is m00. If expansion modules such as the Reader, Input, or Output module are configured on the Gateway, a selection for each relevant module is also available. e. Click OK.
Step 6	Accept or modify the device settings. The configuration for the device is pre-defined by the door template. You can accept the default settings, or modify the configuration as necessary. Changes apply only to the current device and do not affect the template. a. Select the Properties sub-menu. b. (Optional) To change the default settings for a field, deselect the Default check box. Click Save and Close to save the configuration. See Device Configuration Properties, page 9-23 for more information.
Step 7	Select the interface for the device in the Select Device window: a. Highlight the interface from the list in the Available Device field. This list includes the available unused ports from the Gateway and any expansion modules attached to the Gateway. b. Click OK to save the change and complete the device association.
Step 8	Repeat to to associate each device to an interface. Tip When all devices are associated with an interface, a Name appears for each device.
Step 9	(Optional) Modify the Properties for the door. a. Click the Properties sub-menu. b. To change the default settings for a field, deselect the Default check box. For more information see the following: •Chapter 7, "Understanding Door Configuration" •Door Configuration Properties, page 9-21
Step 10	(Optional) Modify the LED Usage Profiles for the door. a. Click the Usage Profiles sub-menu. b. To change the default settings for a field, deselect the Default check box. See Configuring Reader LED Profiles, page 9-19 for more information.
Step 11	(Optional) Modify the Facility Codes for the credential templates used in the door configuration: a. Click the Facility Code Information sub-menu. b. Uncheck the Default box to activate the configuration fields. c. Click Add to add a credential template to the list. d. Select a credential template from the drop-down menu. e. Enter the Facility Codes. Separate codes with a comma (,). f. Click Save. To Edit a credential template: a. Highlight the template in the Credential Template list box. b. Click Edit. c. Select a credential template from the drop-down menu. d. Enter the Facility Codes. Separate codes with a comma (,). To delete a credential template: a. Highlight the template in the Credential Template list box. b. Click Delete. See Configuring Credential Templates, page 9-16 for more information.
Step 12	(Optional) Modify the Duress Specifications for the door. a. Click the Duress Specification sub-menu. b. Uncheck the Default box to activate the configuration fields. c. Click Add to add an alarm to the list. d. Select an Alarm from the drop-down menu. e. Enter the Code. f. Click Save. To Edit an alarm: a. Highlight the alarm in the list box. b. Click Edit. c. Select an alarm from the drop-down menu. d. Enter the Code. To Delete an alarm: a. Highlight the alarm in the list box. b. Click Delete.
Step 13	Click Save and Close to save the changes and return to the main window. The door configuration is displayed as a child of the selected location. Note The door is also listed under the Logical Driver in the Hardware module.
Step 14	Apply the door configuration changes. In the Locations & Doors module, right-click a location and select Apply Configuration Changes. Only Gateways in the Up state are updated. For more information, see Applying Configuration Changes

Related Documentation

•Provisioned (Pre-Populated) vs. Discovered Gateway Configurations, page 7-2

•Adding Gateways and Doors Using Templates

•Creating Custom Gateway Configurations and Templates, page 9-2

Modifying Door Configurations

This section includes instructions to modify an existing door or device configuration using the following methods:

•Modifying Door and Device Templates

•Modifying Devices in the Hardware Device View

•Modifying Devices in Hardware Location View

•Modifying Devices in the Locations & Doors Module

Modifying Door and Device Templates

For instructions to modify templates, see Chapter 9, "Configuring Door and Device Templates".

Modifying Devices in the Hardware Device View

To manually revise the properties for a Gateway, expansion module, or other device, do the following:

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Step 1 Select Hardware from the Doors menu.

Step 2 Expand the hardware tree, right-click on the device name, and select Edit, as shown in Figure 8-1. You can also double-click the device name to open the edit window.

Step 3 Click Properties in the device window and edit the settings as necessary. To override the template settings, deselect the Default checkbox to activate the field. For field descriptions, see Door Configuration Properties, page 9-21 and Device Configuration Properties, page 9-23.

Step 4 Download the configuration changes to the Gateway. Changes do not take effect until downloaded. See Applying Configuration Changes.

Figure 8-1 Edit Menu for a Device in the Hardware Device View

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Modifying Devices in Hardware Location View

You can edit door configurations in the Hardware location view, but you cannot edit device properties or the location map.

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Step 1 In the Hardware module, select Hierarchical Location from the View menu.

Step 2 Expand the location tree to display the door configuration.

Step 3 Right-click on the device name and select Edit, as shown in Figure 8-2. You can also double-click the door to open the edit window.

Step 4 Select a sub-menu and edit the settings as necessary. To override the template properties, deselect the Default checkbox to activate the field.

Step 5 Download the configuration changes. See Applying Configuration Changes.

Figure 8-2 Edit Menu for a Door in the Hardware Location View

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Modifying Devices in the Locations & Doors Module

In the Locations & Doors module, you can edit all attributes of a door configuration, including device properties and the location map.

For instructions to modify the location map, see Creating the Location Map, page 7-6.

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Step 1 In the Locations & Doors module, expand the location tree to display the door configuration or a specific device.

Step 2 Right-click on the door or device name and select Edit, as shown in Figure 8-3.

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Tip You can also double-click a door or device to open the edit window.

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Step 3 Select a sub-menu and edit the settings as necessary. To override the template properties, deselect the Default checkbox to activate the field.

Step 4 Download the configuration changes. See Applying Configuration Changes.

Figure 8-3 Edit Menu for a Door in the Hardware Location View

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Tip The names of all hardware elements are editable, including Drivers, Gateways, expansion modules, and door devices.

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Applying Configuration Changes

Changes made to a door or device configuration in Cisco PAM are inactive until applied to the Gateway module. You can apply the configuration changes for a specific Gateway, for all Gateways, or for all Gateways in a location. Applying a configuration downloads the revised configuration file to the Gateway.

This section includes the following information.

•Configuration Management in Provisioned vs. Discovered Configurations

•Applying Configuration Changes to Gateway Modules

Configuration Management in Provisioned vs. Discovered Configurations

•In a Provisioned configuration, the configuration is entered before the Gateway module is brought online and the configuration is automatically downloaded when the Gateway is added to the network. Any subsequent configuration changes must be downloaded using one of the methods described in this section.

•In a Discovered configuration, the Gateway is added to the network before a configuration is created. Cisco PAM automatically creates a basic configuration containing the serial numbers of the Gateway and any expansion modules. Any subsequent configuration changes must be downloaded using one of the methods described in this section.

•If a Gateway power-cycles or is disconnected and reconnected to the network, the last configuration applied to the module will automatically be downloaded when the module comes online.

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Note See Provisioned (Pre-Populated) vs. Discovered Gateway Configurations, page 7-2 for more information.

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Applying Configuration Changes to Gateway Modules

You can download the configuration for one or more Gateways in the Hardware module, or the Locations & Doors module.

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Step 1 Display the Gateways:

•Select Locations & Doors from the Doors menu and select Gateway Controllers from the View menu.

or

•Select Hardware from the Doors menu and expand the Access GW Driver device tree.

Step 2 Apply the configuration changes for one or more Gateways:

•To download the configuration for a single device, right-click a Gateway icon and select Apply Configuration Changes.

•To download the configuration for a multiple devices, right-click the location or the Access GW Driver and select Apply Configuration Changes.

Figure 8-4 shows examples to download the configuration.

Figure 8-4 Apply Configuration Changes: Locations & Doors

Figure 8-5 Apply Configuration Changes: Access Gateway Driver

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Disabling or Deleting a Device or Door

Disabling a device or door configuration deactivates the item, but does not remove it from the Cisco PAM configuration. This allows you to remove the device or door from the active configuration without deleting it entirely. The device or door can be re-enabled, if necessary, and the configuration, events, logs and alarms associated with the device or door are retained.

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Note Interface and drivers (such as the Access GW Driver and Logical Driver) cannot be disabled.

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When you delete a device or door, all configurations and other information, including events and logs, are also permanently deleted and cannot be recovered. Only deactivated devices or doors can be deleted. Cisco Systems does not recommend deleting devices since clearing a large number of events can be time and processor intensive.

This section includes the following information:

•Disabling a Device or Door

•Deleting Devices and Doors

•Enabling a Device or Door

Disabling a Device or Door

To disable a device or door, right-click the item and select Disable from the drop down menu.

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Note Changes are not applied until you download the revised configuration to the Gateways.

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Step 1 Select either Hardware or Locations & Doors from the Doors menu.

Step 2 Right-click a Gateway, door configuration, or other device, and select Disable (Figure 8-6).

Figure 8-6 Disabling a Device Using the Hardware Module

•Disabling a device: removes the Gateway association and may disable the door configuration. A confirmation message appears describing the impact of disabling the device.

•Disabling a Gateway: disables all associated devices and door configurations. A confirmation message appears describing the impact of the action.

•Disabling a door configuration: a confirmation window allows you to select the associated devices to be disabled, as shown in Figure 8-7. Select the devices to be disabled, or check the box for Select All, and then click Yes.

Figure 8-7 Confirmation Warning When Disabling a Door Configuration

Step 3 Download the configuration changes to the Gateway. Changes do not take effect until downloaded. See Applying Configuration Changes.

Step 4 (Optional) To delete a device, Gateway or door configuration, see Deleting Devices and Doors.

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Tip To view disabled devices, select All Devices from the Filter menu.

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Deleting Devices and Doors

When a device is deleted, the device is permanently removed from the Cisco PAM configuration. All events associated with the device are also permanently deleted. Neither the device or the events can be restored. This is different than disabling a device. When a device is disabled, it remains in the configuration and can be re-enabled at a later time.

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Note Cisco Systems does not recommend deleting devices since clearing a large number of events can be time and processor intensive.

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Tip To delete a device or door, you must first enable the delete functions and then disable the device or door.

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This section includes the following information.

•Enabling the Delete Options

•Deleting a Device

•Deleting a Gateway Controller

Enabling the Delete Options

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Step 1 Select System Configuration from the Admin menu.

Step 2 Select the Miscellaneous sub-menu, as shown in Figure 8-8

Figure 8-8 Device Delete Options in The Admin Module: System Configuration

Step 3 Select or deselect one of the following:

•Allow deletion of items that normally may only be disabled: Adds the Delete option to device and door right-click menus. Devices can be deleted only if they were previously disabled, are not referred to by another object, and if have no events or alarms. Deleting a device or door permanently removes the item from the configuration.

•Allow deletion of devices with events: Adds the Delete option to device and door right-click menus. This option deletes the device and any associated events. Items with active alarms cannot be deleted. Devices and doors can be deleted only if they were previously disabled and are not referred to by another object.

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Note Deleting a device may temporarily impact system performance while the associated events are also deleted. Do not delete devices and doors unless necessary.

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Step 4 Click Save to save the changes.

Step 5 Exit all Cisco PAM windows and restart the application to activate the changes. The Delete menu does not appear in Cisco PAM until the application is closed and re-opened.

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Deleting a Device

To delete a device, do the following:

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Step 1 Enable the Delete functions, as described in Enabling the Delete Options.

Step 2 Disable the device, as described in Disabling a Device or Door.

Step 3 Select All Devices from the Filter menu to display the disabled device(s).

Step 4 Right-click the device and select Delete.

Step 5 Select Yes to confirm.

Step 6 Download the changes to the Gateway, as described in Applying Configuration Changes.

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Deleting a Gateway Controller

To delete a Gateway Controller, do the following:

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Step 1 Enable the Delete functions, as described in Enabling the Delete Options.

Step 2 Disable all devices in all doors associated with the Controller, as described in Disabling a Device or Door.

Step 3 Select All Devices from the Filter menu to display the disabled device(s).

Step 4 Delete the Gateway Controller by right-clicking the Controller and selecting Delete.

Step 5 Select Yes to confirm.

Step 6 Download the changes to the Gateway, as described in Applying Configuration Changes.

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Enabling a Device or Door

When a device is disabled, the door is also disabled. To re-enable a door and device, re-associate all devices and then enable the door, as described in the following example.

Disable and Enable a Device and Door: Example

The following example describes how to disable and then re-enable a device:

	To do this	Use this display
Step 1	Disable a device: a. Right-click the device and select Disable. A confirmation message appears. b. Click Yes to disable the device. The door is also disabled.
Step 2	Re-enable the door. Note To re-enable a door, you must reassociate the device with the door. a. Select All Devices from the Filter menu to display the disabled device(s). b. Right-click on the door and select Edit to open the edit window. c. Select the Associate Devices sub-menu, as shown in the example to the right. d. Highlight a device (such as Reader) and click Associate Device. e. In the Select Device window, click the New button. f. In the New Device window, select a module and module interface for the device. Note The default Gateway module name is m00. g. Click OK.
Step 3	Accept or modify the device settings. Click Save and Close to save the configuration.
Step 4	Select the interface for the device in the Select Device window: a. Highlight the interface from the list in the Available Device field. This list includes the available unused ports from the Gateway and any expansion modules attached to the Gateway. b. Click OK to save the change and complete the device association.
Step 5	Associate additional devices, or save the changes: a. Verify that an entry appears in the Name column for each device. b. Associate any additional devices that do not appear with a Name. c. Click Save and Close to save the configuration and re-enable the device.
Step 6	Re-enable the door. Note The device should appear again under the door. Right-click the door name, and select Enable.
Step 7	Apply the door configuration changes. Right-click a location or Gateway and select Apply Configuration Changes. Only Gateways in the Up state are updated. For more information, see Applying Configuration Changes.

Cloning a Gateway Configuration

Cloning a Gateway creates an exact copy of a Gateway configuration, including any attached expansion modules, devices, or door configurations. Only the names, locations, and serial numbers of the devices and doors are changed in the clone. A Gateway clone is an independent copy, and is used to configure one other Gateway module. Changes to the original Gateway or to the clone Gateway do not effect each other.

To create a Gateway clone, do the following:

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Step 1 Select Hardware or Locations & Doors from the Doors menu.

Step 2 Right-click a Gateway Controller and select Clone Gateway.

Step 3 Enter the names, serial numbers, and locations for the clone Gateway. For expansion modules, note the type of expansion module that each serial number is assigned to, and match it to the same type of module for the clone configuration.

Step 4 (Optional) Click Clone all module names to use the source names for the clone configuration.

Step 5 Click OK.

Step 6 Right-click the Gateway icon and select Reload Gateway Configuration. This command downloads the full configuration and replaces the existing file on the specified Gateway. The Gateway must be installed and in the Up state, or the reload will fail.

Step 7 Add doors or revise the configuration as necessary. See Configuring Doors for more information.

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Tip To create a template from a Gateway configuration, see Creating Custom Gateway Configurations and Templates, page 9-2.

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Replacing a Gateway or Expansion Module

To replace a Gateway or expansion module with a new device, complete the following instructions.

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Note The replacement module must be the same as the old module, and all device connections must be the same. All configurations and properties remain the same.

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Step 1 Physically remove the old device. Cisco PAM automatically detects the removal and disables the device configuration.

Step 2 In the Hardware module, select All Devices from the Filter menu to display the disabled device.

Step 3 Right-click the device icon and select Replace Gateway or Replace Module. These commands are enabled only after a device is disconnected.

Step 4 Enter the serial ID (number) of the replacement device and click OK.

Step 5 Physically install the replacement Gateway or expansion module.

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Tip Connect expansion modules to the same Gateway interface. The Gateway automatically recognizes the new module, and enables the device in Cisco PAM.

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Step 6 Right-click the Gateway icon and select Reload Gateway Configuration. This command downloads the correct (full) configuration to the Gateway.

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Changing Gateway Passwords

You can change the password for one or more Gateways in the Hardware module, or the Locations & Doors module.

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Step 1 Display the Gateways:

•Select Locations & Doors from the Doors menu and select Gateway Controllers from the View menu.

or

•Select Hardware from the Doors menu and expand the Access GW Driver device tree.

Step 2 Change the password for one or more Gateways:

•To change the password for a single device, right-click a Gateway icon and select Reset Gateway Password.

•To change the password for a multiple devices, right-click the location icon or the Access GW Driver and select Reset Gateway Password. Changing the password for a location affects only the Gateways at that location. Changing the password for the driver affects all the Gateways in the system.

See Figure 8-9 and Figure 8-10 for examples to change the Gateway passwords.

Figure 8-9 Reset Gateway Password

Figure 8-10 Reset Gateway Password

Step 3 (Optional) In the Reset Gateway Password window (Figure 8-11), click Preview to view a list of Gateways. Gateways must be in the Up or Down state. If a Gateway is in the Unknown state, the device is displayed in red and the password is not changed.

Step 4 Enter a new password and click OK (Figure 8-11).

Figure 8-11 Enter a Gateway Password

Step 5 Verify the status of the change:

•In the Locations & Doors module, select a location. The command status is displayed under Extended Status in the lower right of the screen (see Figure 8-9).

•In the Hardware module, select the Access GW Driver. Select the Command Status tab under Extended Status in the lower right of the screen (see Figure 8-9).

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Tip To change Gateway settings using a direct PC connection, you must connect a PC to the module and enter a password, as described in the Cisco Physical Access Gateway User Guide.

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Device and Driver Commands in the Hardware Device View

To access the following commands, right-click on the driver or module icon in the Hardware module (select Hardware from the Doors menu).

•Access GW Driver Commands

•Gateway Controller Commands

•Reader Module Commands

•Input and Output Module Commands

•Logical Driver Commands

Access GW Driver Commands

Table 8-1 Access GW Driver Commands 

Command	Description
Apply Configuration Changes	Downloads configuration changes to all Gateway modules. Changes made in Cisco PAM are inactive until applied with this command. See Applying Configuration Changes.
Apply Credential Changes	Downloads credential changes to all Gateway modules. Changes made in Cisco PAM are inactive until applied with this command.
Bulk Image Upgrade	Downloads a firmware image to all Gateway modules.
Export
New Gateway Controller	Creates a Gateway configuration entry. See Configuring Doors.
Edit	Opens the Edit window to revise the driver properties.
Disable	Disables all Gateways, attached devices, and door configurations. See Disabling or Deleting a Device or Door. Disabled Devices can be re-enabled.
Delete	Permanently removes the Gateways and attached devices from the configuration. See Disabling or Deleting a Device or Door.
View Device Status	Opens a new window containing the Status and Extended Status information.
Show in Graphic Map Editor	The Graphic Maps Editor module allows operators to add facility maps, plot and organize devices for use in the Graphic Map Viewer module. See Graphic Map Editor, page 12-34.

Gateway Controller Commands

Table 8-2 Gateway Controller Commands 

Command	Description
Apply Configuration Changes	Downloads configuration changes to the specified Gateway module. Changes made in Cisco PAM are inactive until applied with this command. See Applying Configuration Changes.
Reload Gateway Configuration	Downloads the full configuration and replaces the existing file on the specified Gateway.
File Manager	Provides info of various files available on the Gateway: •Images: Set of firmware images available on the Gateway including status. See Upgrading Gateway Firmware Images Using Cisco PAM, page B-8 for more info. •Core Files: Core files for any core dumps that occurred on the Gateway. •Log File: List of debug log files. •Technical Summary: Technical data to assist in debugging issues. Note Each screen also provides options to download or upload the files.
Save As Gateway Template	Saves the Gateway configuration as a template that can be used to configure additional devices. See Understanding Door Configurations and Templates, page 7-8.
Clone Gateway	Creates an exact duplicate of a Gateway configuration. See Cloning a Gateway Configuration.
Reset Gateway	Resets the Gateway. See the Cisco Physical Access Gateway User Guide.
Set Gateway Address	Replaces the Gateway Network configuration. Note The Gateway network settings can also be configured using a direct connection to the Gateway. See the Cisco Physical Access Gateway User Guide. If this command is used to enter the Gateway Network configuration, all settings on the Gateway are replaced. You cannot use this command to modify only selected parameters. To view the current settings, select the Gateway in the Hardware module. In the Extended Status screen (bottom right window), select the Gateway Network Address tab.
Format Gateway Flash	Erases and formats the Gateway flash memory.
Replace Gateway	Replaces the current Gateway with new Gateway device. This command is active only when the device is disconnected from Cisco PAM (Unknown State). The command is used to replace a faulty device. See Replacing a Gateway or Expansion Module.
Reset Gateway Password	Resets the password for the selected Gateway device. You can also reset the passwords for multiple Gateways. See Changing Gateway Passwords.
New Module	Adds a new expansion module to the Gateway configuration.
Edit	Opens the Edit window to revise the device properties.
Disable	Disables the device and all attached devices. Also disables any door configurations. See Disabling or Deleting a Device or Door. Disabled Devices can be re-enabled.
Delete	Permanently removes the device and all attached devices from the configuration. See Disabling or Deleting a Device or Door.
View Device Status	Opens a new window containing the Status and Extended Status information.
Show in Graphic Map Editor	The Graphic Maps Editor module allows operators to add facility maps, plot and organize devices for use in the Graphic Map Viewer module. See Graphic Map Editor, page 12-34.

Reader Module Commands

Table 8-3 Reader Module (Module 00) Commands 

Command	Description
Reset Module	Resets the device.
Squelch	Suppresses any events from this module. Events are not reported or saved.
Unsquelch	Undo squelch. Events are reported and saved.
Replace Module	Replaces the current module with new device. This command is active only when the device is disconnected from Cisco PAM (Unknown State). See Replacing a Gateway or Expansion Module.
Edit	Opens the Edit window to revise the device properties.
Edit Reader Connection Mode	Defines if the module supports connections for one or two readers. See the Cisco Physical Access Gateway User Guide for more information on reader connections.
Disable	Disables the device and all attached devices. Also disables referenced door configurations. See Disabling or Deleting a Device or Door. Disabled Devices can be re-enabled.
Delete	Permanently removes the device and all attached devices from the configuration. See Disabling or Deleting a Device or Door.
View Device Status	Opens a new window containing the Status and Extended Status information.
Show in Graphic Map Editor	The Graphic Maps Editor module allows operators to add facility maps, plot and organize devices for use in the Graphic Map Viewer module. See Graphic Map Editor, page 12-34.

Input and Output Module Commands

Table 8-4 Input and Output Module Commands 

Command	Description
Reset Module	Resets the device.
Squelch	Suppresses any events from this module. Events are not reported or saved.
Unsquelch	Undo squelch. Events are reported and saved.
Replace Module	Replaces the current device with new device. This command is active only when the device is disconnected from Cisco PAM (Unknown State). The command is used to replace a faulty device. See Replacing a Gateway or Expansion Module.
Edit	Opens the Edit window to revise the device properties.
Disable	Disables the device and all attached devices. Also disables referenced door configurations. See Disabling or Deleting a Device or Door. Disabled Devices can be re-enabled.
Delete	Permanently removes the device and all attached devices from the configuration. See Disabling or Deleting a Device or Door.
View Device Status	Opens a new window containing the Status and Extended Status information.
Show in Graphic Map Editor	The Graphic Maps Editor module allows operators to add facility maps, plot and organize devices for use in the Graphic Map Viewer module. See Graphic Map Editor, page 12-34.

Logical Driver Commands

To access the following commands, right-click on the Logical Driver icon in the Hardware view.

Table 8-5 Logical Driver Commands 

Command	Description
New Door	Creates a new door configuration. See Configuring Doors.
Edit	Opens the Edit window to revise the driver properties.
Disable	Disables the device and all attached devices. See Disabling or Deleting a Device or Door. Disabled Devices can be re-enabled.
Delete	Permanently removes the device and all attached devices from the configuration. See Disabling or Deleting a Device or Door.
View Device Status	Opens a new window containing the Status and Extended Status information.
Show in Graphic Map Editor	The Graphic Maps Editor module allows operators to add facility maps, plot and organize devices for use in the Graphic Map Viewer module. See Graphic Map Editor, page 12-34.

Door Modes and Commands

Door Modes

A door mode indicates the state of the door, including one of the following:

•Open: The door is physically held open. The lock is in Unlocked state, the door sensor is dis-engaged. When door is in Open mode, and a badge is presented to a reader, the badge data is read but may not be validated.

•Close: The door is physically closed. The lock is in Unlocked state and the door sensor is engaged, indicating door is closed. When the door is in Close mode, and a badge is presented, the badge data is read but may not be validated.

•Lock: The door is physically closed and the lock is in Locked state. The Door Sensor is engaged. When the door is in Lock mode, and a badge is presented, the badge data is read and validated: if access is granted the lock is opened, access is denied if the badge is invalid.

•Secure: The door is locked and the deadbolt is applied. The deadbolt remains in place until issue a command to change the door mode (such as Reset Door Mode). See Door Commands for more information.

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Tip For more information, see Understanding Door Modes, Door Schedules, and the First Unlock Feature, page 7-13.

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Door Commands

The following commands are available when you right-click a door configuration in the Device or Locations view (available in either Hardware or Doors & Locations).

Table 8-6 Door Commands in Locations View 

Command	Description
Grant Access	Grants access to the door.
Grant Access ADA	Grants access to a door, and applies the ADA settings, such as the amount of time the door is held open, or use of a mechanical swing device. See Door Configuration Properties, page 9-21 for more information.
Update State	Updates the door state displayed in the hardware tree.
Set Door Mode Lock	Overrides the current door mode and locks the mechanism. The door mode remains set to Lock until you do one of the following: •Select the command Reset Door Mode to return the door to the configured mode (such as the default mode or scheduled mode). •Select a different Set Door Mode command. •Reset the Gateway using the Reset Gateway command. You can also reboot the Gateway. •Successfully execute the Reload Gateway Configuration command. •Invoke the Apply Configuration Changes command (if no configuration changes were made, then no changes are sent to the Gateway. The previous door mode still applies). Note Badge access is still allowed, or you can manually grant access with the Grant Access command.
Set Door Mode Open	Overrides the door mode and unlocks the mechanism. The door mode remains set to Unlock until you do one of the following: Overrides the current door mode and locks the mechanism. The door mode remains set to Lock until you do one of the following: •Select the command Reset Door Mode to return the door to the configured mode (such as the default mode or scheduled mode). •Select a different Set Door Mode command. •Reset the Gateway using the Reset Gateway command. You can also reboot the Gateway. •Successfully execute the Reload Gateway Configuration command. •Invoke the Apply Configuration Changes command (if no configuration changes were made, then no changes are sent to the Gateway. The previous door mode still applies). Note Badge access is still allowed, or you can manually grant access with the Grant Access command.
Set Door Mode Secure	If a door includes a deadbolt device, this command overrides the door mode and applies the deadbolt. The deadbolt remains in place until you do one of the following: Overrides the current door mode and locks the mechanism. The door mode remains set to Lock until you do one of the following: •Select the command Reset Door Mode to return the door to the configured mode (such as the default mode or scheduled mode). •Select a different Set Door Mode command. •Reset the Gateway using the Reset Gateway command. You can also reboot the Gateway. •Successfully execute the Reload Gateway Configuration command. •Successfully execute the Apply Configuration Changes command (if no configuration changes were made, then no changes are sent to the Gateway. The previous door mode still applies). Note Badge access is still allowed, or you can manually grant access with the Grant Access command.
Reset Door Mode	Resets the door to the configured default mode.
Set Admin Down	Places the door in the Down state.
Set Admin Up	Places the door in the Up state.
Activate Access Levels	Manually activates the access levels for one or more doors. Use this command if the access levels were deactivated.
Deactivate Access Levels	Manually deactivates all access levels for one or more doors. All access is denied. Activate/deactivate access levels for multiple doors: •Select Locations & Doors from the Doors menu, right click a location and select Deactivate Access Levels. All doors in that location are affected. Activate/deactivate access levels for a single door: •Right-click a door icon in the Locations & Doors module and select the command. •In the Hardware module, expand the Logical Driver device tree, right-click a door and select the command. To reactive the access levels, select Activate Access Levels.