Viewing and Editing Failure Reasons
The Cisco ISE Failure Reason Editor allows you to view the list of failure reasons and edit the description of failure reasons. In addition, it also provides instructions on how to resolve the problem.
To view and edit failure reasons, complete the following steps:
Step 1 Choose Administration > System > Settings.
Step 2 In the navigation panel, expand Monitoring and select Failure Reason Editor.
A list of failure reasons appears in the right panel.
Step 3 To view a known failure reason or to search for failure reasons, complete the following tasks:
For a known failure reason:
– Select the radio button or name link that corresponds to the failure reason from the list in the Failure Reason Editor page.
To search for a failure reason:
– Enter a text string in the Filter text box and click Filter.
– Select one (or more) of the matching failure reasons that are listed as search results.
Step 4 To edit a failure reason, do the following:
Click the radio button to the left of the name (the button turns green when selected).
In the appropriate field, enter or modify a description, then enter or modify the resolution steps.
Click Submit to save your changes, or click Cancel to quit without saving any changes.