Cisco Security Cloud Control User Guide

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Book Title

Cisco Security Cloud Control User Guide

Chapter Title

Managing products and subscriptions

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Updated:
October 6, 2023

Chapter: Managing products and subscriptions

Managing products and subscriptions

Overview

When a new subscription is purchased from Cisco, a subscription claim code is emailed to the initial contact specified during the purchase process. Once a Security Cloud enterprise administrator receives the claim code, they click Claim subscription (1) to claim the subscription for the current enterprise.

Once a subscription is claimed, its products are listed under Activation pending on the Overview tab with their corresponding start dates (2). When the start date for a product subscription has been reached, the Activate button (3) is enabled, allowing the enterprise administrator to activate the product. Activated products are listed in the Products section (4).

Trial products are indicated by a label. Externally managed product instances that have been attached to Security Cloud have an label.

Claiming a subscription

When a Cisco Secure product subscription is purchased, a subscription claim code is emailed to the user designated as the initial product activation contact. This contact may or may not be the Security Cloud Control administrator who will manage the subscription. A Security Cloud Control administrator uses the claim code to claim the subscription for an enterprise. Once claimed, a subscription’s products are added to the Activation pending list and can be activated once the subscription's start date has been reached.

Before you begin

You will need a subscription claim code to complete these steps.

Procedure

Step 1

Sign in to Security Cloud Control.

Step 2

When prompted, select the enterprise where you want to claim and activate the products in the subscription or create a new enterprise.

Step 3

Click Claim subscription in the upper-right corner.

Step 4

Enter the claim code and click Next.

Step 5

Review the list of products in the subscription, then click Claim subscription.

The products in the subscription are added to the Activation pending list on the Overview tab.

What to do next

You can start activating products whose subscription start dates have been reached.

Activating a product instance

Once a subscription has been claimed and its start date has been reached, you can activate the products in the subscription. If there is an existing product instance activated in the current enterprise, you can choose to apply the new product license to an existing instance, or activate a new instance. When activating a new instance, you specify the region where it will be activated and the email of the user to be the initial administrator.

Procedure

Step 1

Sign in to Security Cloud Control.

Step 2

When prompted to select an enterprise, select the same enterprise that was used to claim the associated product subscription.

Step 3

In the Activation pending list, click Activate for the product you want to activate.

  • If there are no existing activated instances of the product, select the region where you'd like to activate the product and the email of the initial administrator. Click Activate when ready.

  • If there is an existing, activated instance of the same product, you are asked if you want to activate a new instance, or apply the license to an existing instance.

  • To activate a new instance, select Activate a new instance and follow the same procedure as above. To apply the license to an existing instance, select Apply license to an existing instance, select the desired instance, and click Apply license.

The product is added to the Products table.

Attaching an externally managed product instance

If you have a Cisco product instance that is managed outside of Security Cloud Control, you can optionally attach it to a Security Cloud enterprise. Cisco initiates this process by sending an email to a list of Security Cloud Control admins with an invitation to attach the instance to Security Cloud. An admin can sign in and attach the external instance to Security Cloud. Product instances that are attached to Security Cloud have an Externally managed label next to their product name.

Procedure

Step 1

Sign in to Security Cloud Control.

Step 2

When prompted to select an enterprise, select the enterprise to which you would like to attach the externally managed product instance.

Step 3

Click Attach product next to the product you wish to attach.

The attached product appears in your list of products with an Externally managed label.

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