Table Of Contents
Cisco 12404 Internet Router Chassis and Backplane Replacement Instructions
Overview
Preparing the Chassis for Replacement
Tools and Equipment
Safety
General Safety Guidelines
Lifting Guidelines
Unfastening the Chassis from a Rack or Enclosure
Detaching the Supplemental Bonding and Grounding Connection
Removing the Chassis from the Equipment Rack
Removing the Chassis from Center-Mount Brackets
Removing Parts from the Chassis
Powering Down the Router
Powering Down the AC Powered Router
Removing an AC PEM
Powering Down the DC Powered Router
Removing a DC PDU and DC PEM
Removing the Air Filter from the Chassis
Tools and Equipment
Removing the Air Filter
Removing the Fan Tray Assembly
Tools and Equipment
Removing the Fan Tray
Removing the Router Processor and Line Cards
Removing a CSF and Alarm Card from the Card Cage
Tools and Equipment
Removing a CSF and Alarm Card
Removing the Router Cable-Management Systems
Removing the Chassis Cable-Management Bracket
Removing a Chassis Cable-Management Bracket
Removing the RP and Line Card Cable-Management Brackets
Tools and Equipment
Removing an RP or Line Card Cable-Management Bracket
Installing the Router Components in a Chassis
Installing the Fan Tray Assembly
Tools and Equipment
Installing the Fan Tray
Checking the Fan Tray Assembly Installation
Installing the Air Filter
Installing an AC or DC Power Supply
Installing a DC PDU and DC PEM
Checking the DC PDU and DC PEM Installation
Installing a CSF and Alarm Card
Installing an RP or Line Card
Installing the Cable-Management Brackets
Installing the Chassis Cable-Management Bracket
Tools and Equipment
Installing a Chassis Cable-Management Bracket
Installing an RP or Line Card Cable-Management Bracket
Tools and Equipment
Installing the RP and Line Card Cable-Management Bracket
Installing the Chassis
Power On the Router
Connecting to an AC Power Source
Checking the Startup
Connecting to a DC Power Source
Tools and Equipment
Connecting a DC PDU and DC PEM Assembly
Checking the Startup
DC Power Entry Module LEDs
Obtaining Documentation
World Wide Web
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Contacting TAC by Using the Cisco TAC Website
Contacting TAC by Telephone
Cisco 12404 Internet Router Chassis and Backplane Replacement Instructions
Product Number: GSR04-CHASSIS=
Document Order Number: DOC-7813612=
Overview
This document gives you instructions for replacing the chassis with a backplane for a Cisco 12404 Internet Router. The Cisco 12404 Internet Router is able to be disassembled at your location and a new chassis with backplane installed using new or existing field replaceable units (FRUs). The chassis can be rack mounted or placed on a stable flat surface. The router weighs 103 pounds (46.7 kg) fully configured, and 73 pounds (33.1 kg) without line cards. Always use the Lifting Guidelines for lifting your router.
The Cisco 12404 Internet Router chassis is an integrated, sheet metal assembly that includes.
•
1 Consolidated switch fabric card slot
•4 Slot route processor and line card cage
•1 Air filter housing
•1 Fan tray assembly housing
•1 Chassis with backplane
Preparing the Chassis for Replacement
This entire procedure gives you step-by-step instructions that will enable you to disassemble your old router from its chassis and install the components in a new or replacement chassis. If you are replacing the entire chassis both the old and new router should be on a stable flat surface with all sides easily accessible on both routers.
This process includes the following sections:
•Safety
•Lifting Guidelines
•Unfastening the Chassis from a Rack or Enclosure
•Removing Parts from the Chassis
•Powering Down the Router
•Removing an AC PEM
•Removing a DC PDU and DC PEM
•Removing the Air Filter from the Chassis
•Removing the Fan Tray Assembly
•Removing the Router Processor and Line Cards
•Removing a CSF and Alarm Card from the Card Cage
•Removing the Router Cable-Management Systems
•Installing the Router Components in a Chassis
•Installing the Fan Tray Assembly
•Installing the Air Filterr
•Installing an AC or DC Power Supply
•Installing a CSF and Alarm Card
•Installing an RP or Line Card
•Installing the Cable-Management Brackets
•Power On the Router
Tools and Equipment
You will need the following tools and equipment.
•3/16-inch flat-blade screwdriver
•3/16-inch flat-blade screwdriver, long shaft
•1/4-inch flat-blade screwdriver
•1/4-inch flat-blade screwdriver, long shaft
•3/16-inch Phillips screwdriver, long shaft
•1/4-inch Phillips screwdriver, long shaft
•Number 1 Phillips screwdriver
•9/16-inch (14-mm) wrench
•10-mm wrench (open-end or socket)
•ESD-preventive strap
•Antistatic mat or antistatic strap
•Light or flashlight
•Optional: If the component is hot, you may need protection for your hands.
Safety
Before attempting to remove or replace parts from your router review the safety guidelines in Chapter 2 of the "Cisco 12404 Internet Router Installation and Configuration Guide." These guidelines will help to ensure your safety and protect the equipment. The following guidelines are not inclusive of all potentially hazardous situations, so be alert.
General Safety Guidelines
•Never attempt to lift an object that might be too heavy for you to lift by yourself.
•Always disconnect the power source and unplug all power cables before lifting, moving or working on the router.
•Keep the work area clear and dust free during and after installation.
•Keep tools and router components away from walk areas.
•Do not wear loose clothing, jewelry (including rings and chains), or other items that could get caught in the router.
•Fasten your tie or scarf and sleeves.
•The Cisco 12404 Internet Router operates safely when it is used in accordance with its electrical ratings and product usage instructions. See Chapter 2, "Cisco 12404 Internet Router Installation and Configuration Guide".
•Do not work alone if potentially hazardous conditions exist.
•Always unplug the power cables when performing maintenance or working on the router, unless the replacement part is capable of online insertion and removal, hot swappable.
•The installation of your Cisco 12404 Internet Router should be in compliance with national and local electrical codes: in the United States, National Fire Protection Association (NFPA) 70, United States National Electrical Code; in Canada, Canadian Electrical Code, part I, CSA C22.1; in other countries, International Electrotechnical Commission (IEC) 364, part 1 through part 7. See Chapter 2 of the "Cisco 12404 Internet Router Installation and Configuration Guide" for more information.
•Before installing, configuring, or maintaining the router, review the safety warnings listed in the document Regulatory Compliance and Safety Information for the Cisco 12000 series Internet Routers (Document Number 78-4347-09) that accompanied your Cisco 12404 Internet Router.
Lifting Guidelines
A fully configured Cisco 12404 Internet Router weighs approximately 100 lbs (45.36 kg). Before you begin any replacement process for your router, ensure that your site is properly prepared so you can avoid having to move the chassis while you are in the process of removing and/or installing a field replaceable unit (FRU).
Whenever you lift any heavy assembly refer to these lifting guidelines.
•Never attempt to lift an object that might be too heavy for you to lift by yourself
•Have a second person available to help lift the assembly
•Ensure that your footing is solid; balance the weight of the object between your feet
•Lift the assembly slowly; never move suddenly or twist your body as you lift
•Keep your back straight and lift with your legs, not your back
•If you must bend down to lift the assembly, bend at the knees, not at the waist, to reduce the strain on your lower back muscle
•Always disconnect the power source and unplug all power cables before lifting, moving or working on the router.
Figure 1 Lifting a Cisco 12404 Internet Router
For more safety and regulatory information consult the "Cisco 12404 Internet Router Installation and Configuration Guide" which can be found by consulting Obtaining Documentation.
Unfastening the Chassis from a Rack or Enclosure
This procedure guides you through the process of unfastening your router from a rack or enclosure.
Detaching the Supplemental Bonding and Grounding Connection
You must detach the supplemental bonding and grounding cables from the chassis. If your router was not installed in a NEBS environment, you can bypass these guidelines.
Bonding and grounding receptacles are intended to satisfy the Telcordia NEBS requirements for supplemental bonding and grounding connections. The Cisco 12404 Internet Router chassis requires a safety earth ground connection as part of the power cabling to the router. See Figure 2.
Figure 2 Supplemental Bonding and Grounding Port for NEBS Compliance
We strongly recommend that you connect the central office (CO) ground system or interior equipment grounding system to the chassis. Grounding to the CO system or your interior equipment grounding system meets the network equipment building system (NEBS) bonding and grounding requirement.
Removing the Chassis from the Equipment Rack
To remove the defective chassis from the equipment rack, use Figure 3 and follow these steps.
Step 1 Ensure all cables are disconnected from the chassis and the rack and are moved out of the way
Step 2 Loosen, but do not remove, the bolts that secure the chassis to the equipment rack
Step 3 With one person positioned on each side of the chassis have a third person remove the bolts securing the chassis to the equipment rack
Step 4 Use the guidelines in "Lifting Guidelines" to lift the chassis out of the rack
Step 5 Move the chassis to the location where the replacement chassis is located.
Removing the Chassis from Center-Mount Brackets
Instructions for removing the equipment from a rack, where the chassis is installed using the center-mount bracket method, are presented here.
Step 1 Ensure all cables are disconnected from the chassis and the rack and are moved out of the way
Step 2 Loosen, but do not remove, the bolts that secure the chassis to the center-mount brackets.
Step 3 With one person positioned on each side of the chassis have a third person remove the bolts securing the chassis to the equipment rack
Step 4 Use the guidelines in "Lifting Guidelines" to lift the chassis out of the rack
Step 5 Move the chassis to the location where the replacement chassis is located.
Figure 3 Center-Mount Brackets
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1
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Chassis center mount brackets. |
Caution
Secure the center mount bracket to the chassis so that it does not block air flow.
Removing Parts from the Chassis
Use the following illustrations and procedures to remove all of the components from the Cisco 12404 Internet Router chassis.
Powering Down the Router
Use the following procedures and illustrations to power down your AC or DC powered router.
Powering Down the AC Powered Router
The AC power entry modules (PEMs) are located at the rear of the chassis. Use Figure 5, Figure 4 and the following procedure to power down your AC powered router.
Figure 4 AC PEM Location (Rear of chassis)
Caution
Turn the AC PEM power switch Off for each AC PEM installed
Step 1 Turn off all circuit breakers for AC source power
Step 2 Unplug all power cords from all AC power source outlets
Step 3 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 4 Release the bail latch holding the AC power cord to the power receptacle
Step 5 Unplug the power cord from the AC PEM power cord receptacle
Step 6 Verify that the green AC PEM INPUT OK, OUTPUT OK and amber OUTPUT FAIL LEDs are all Off
Step 7 Visually check that the AC PEM fans are all Off
Step 8 Visually check that the fan tray assembly fans are all Off
Step 9 Visually check that all route processor (RP) and line card LEDs are all Off
Step 10 Visually check that the consolidated switch fabric (CSF) LEDs are all Off.
Caution
In a noisy environment, place your hand in front of the fan compartment on each part with a fan, to ensure the fans are all Off.
Removing an AC PEM
Use Figure 4 and the following instructions to remove all AC PEMs installed in the router.
Note The AC PEM is hot-swappable, weighs 11.0 lbs. (4.98 kg.) and should be lifted with both hands.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Timesaver Verify which AC PEM is faulty and mark it for later identification.
Step 2 Turn the AC PEM power switch Off
Figure 5 AC-Power Entry Module
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1
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AC PEM finger grips |
4
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Power cord receptacle |
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2
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On/Off power switch |
5
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LEDs |
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3
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Bail latch |
6
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Captive screws |
Step 3 Release the bail latch holding the AC power cord to the power receptacle
Step 4 Unplug the power cord from the AC PEM receptacle on the PEM
Step 5 Verify that the green INPUT OK, OUTPUT OK and amber OUTPUT FAIL LEDs are all Off
Step 6 Visually check that the AC PEM fans are all Off
Step 7 Loosen the two captive screws that attach the PEM to the chassis
Caution
The AC PEM may be hot, use caution when handling a hot PEM.
Step 8 Use the finger grips to pull the AC PEM out of the PEM bay
Step 9 Set the PEM aside.
Tip If the AC PEM is defective mark it for later identification.
Powering Down the DC Powered Router
The DC power distribution units (PDUs) and DC power entry modules (PEMs) are located at the rear of the chassis. Use Figure 6, Figure 7 and the following procedure to power down your DC powered router.
Caution
Turn Off the DC PEM power switch for each DC PEM installed.
Step 1 Turn Off all circuit breakers for DC source power
Figure 6 DC PDU and DC PEM Location (Rear of chassis)
Step 2 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 3 Turn the DC PEM power switch Off for each DC PEM installed
Step 4 Verify that the green DC PEM INPUT OK, OUTPUT OK and amber OUTPUT FAIL LEDs are all Off
Step 5 Visually check that the fan tray assembly fans are all Off
Step 6 Visually check that the DC PEM fans are all Off
Step 7 Visually check that all route processor (RP) and line card LEDs are all Off
Step 8 Visually check that the consolidated switch fabric (CSF) LEDs are all Off.
Step 9 Remove all power lines positive (+), negative (-) and ground wires connected to the DC PDU terminal block.
Caution
In a noisy environment, place your hand in front of the fan compartment on each part with a fan, to ensure the fans are all off.
Removing a DC PDU and DC PEM
The DC PDU and DC PEM are located at the rear of the chassis on the power supply shelves, see Figure 6. The following procedure describes how to turn Off and remove all of the DC PDUs and DC PEMs installed in the router.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Turn Off the switch on the DC PEM. See Figure 7.
Figure 7 DC PEM and DC PDU Assembly
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1
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DC PDU |
5
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On/Off switch |
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2
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DC PEM |
6
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PDU captive screws |
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3
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System captive screws |
7
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Terminal Block |
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4
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LEDs |
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Step 3 Verify that the green INPUT OK, OUTPUT OK and amber OUTPUT FAIL LEDs are all Off
Step 4 Visually check that the DC PEM fans are all Off
Step 5 Loosen the system captive screw that secure the PEM to the chassis
Step 6 Loosen the two captive screws that secure the PEM to the PDU
Caution
The DC power supply may be hot, use caution when handling a hot PEM or PDU.
Step 7 Use the finger grips to pull the DC PDU and PEM off the power supply shelf
Step 8 Set the PDU and PEM unit aside.
Tip If a DC PDU and/or DC PEM is defective mark it for later identification.
Removing the Air Filter from the Chassis
The air filter is located at the rear of the chassis, on the left side in a slot next to the power supplies. Use Figure 8, Figure 9 and the following procedure to remove the air filter from your chassis.
Figure 8 Air Filter Location
Tools and Equipment
You will need an ESD-preventive strap and leash to remove an air filter from the chassis.
Removing the Air Filter
Use Figure 8, Figure 9 and the following procedure to remove the air filter from your router.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Grasp the small tab on the edge of the air filter and pull the tab to remove the air filter from the housing
Tip If you are unable to lift the tab on the edge of the air filter, use a 3/16-inch flat-blade screwdriver to lift the tab, then grasp it
Figure 9 Cisco 12404 Internet Router Air Filter Direction of Air Flow
Step 3 Move the air filter away from the chassis
Note When removing the air filter keep it away from the RP and line card cage so that any dislodged dust will not get into the card cage.
•If the filter appears worn or torn, dispose of it in a responsible manner and install a replacement air filter in the new chassis.
Removing the Fan Tray Assembly
The fan tray assembly is located at the rear of the chassis, on the right side in a slot next to the power supplies. Use Figure 10, Figure 11 and the following procedure to remove the fan tray assembly.
Figure 10 Fan Tray Assembly Location
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1
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Chassis |
3
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Fan tray assembly |
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2
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Power supply AC or DC (AC shown) |
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Tools and Equipment
These tools and equipment are needed to remove and replace a fan tray.
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•Number 1 Phillips screwdriver
Removing the Fan Tray
Use Figure 10, Figure 11 and the following procedure to power down your DC powered router.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Loosen the two captive screws on the fan tray assembly faceplate
Figure 11 Cisco 12404 Internet Router Fan Tray Assembly
Step 3 Use the handle to pull the fan tray assembly out of the fan tray assembly housing
•Electrical connection for the fans are automatically disconnected when the fan tray assembly connector is removed from the housing
Removing the Router Processor and Line Cards
The route processor (RP) and line cards are located at the front of the chassis and are hot swappable components of the Cisco 12404 Internet Router. The following procedure describes how to remove all of the RP and line cards installed in the router.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Figure 12 Removing an RP or Line Card from the Card Cage
Step 2 Identify each RP and line card then write down the following information
•The slot number in which the RP and line card is installed
•The RP cable connections on the RP
•The line card cable connections on the line card
•The number and type of RP(s) and line card(s), so that you will know the location of the card when you re-install it in the replacement chassis card cage
•The network interface cable connection ports on all RPs and line cards
Step 3 On RPs, and line cards with multiple ports, start with the left port on the card and disconnect the interface cable connectors from each of the ports
Step 4 After all of the interface cables are disconnected from the same RP or line card, loosen the two captive screws on the cable-management bracket and pull the bracket away from the RP or line card
Step 5 Loosen the two ejector lever captive screws at each end of the RP or line card faceplate
Step 6 Simultaneously pivot the ejector levers away from each other to unseat the RP or line card from the backplane connector, then stop
Step 7 Grasp the edges of the RP or line card carrier with both hand and support it to avoid damaging the EMI shielding on the RP or line card in the slot directly below
Step 8 Rotate each ejector lever outward away from the faceplate. See Figure 12.
Caution
Fully remove each RP or line card from the slots. Do not allow the RP or line card to rest partially inserted into the slot as this will damage the EMI shielding on the RP or line card in the slot directly below.
Step 9 Remove the RP or line card from its slot
Step 10 Immediately place the RP or line card in an antistatic bag to protect it against ESD and to prevent dust from getting to the fiber-optic connectors on fiber-optic line cards.
Removing a CSF and Alarm Card from the Card Cage
This procedure provides the information needed to remove and replace a consolidated switch fabric (CSF) and alarm card (fabric alarm). The CSF and alarm card occupies the bottom slot in the card cage. See Figure 13.
Figure 13 CSF and Alarm (Fabric Alarm) Card Slot Location
Tools and Equipment
You will need the following items to remove and replace a CSF card:
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•Antistatic bag (or similar ESD-preventive container)
Removing a CSF and Alarm Card
The CSF card is located at the front of the chassis, in the CFS, RP and line card cages. The CSF card occupies the bottom slot in the card cage. The CSF card is not hot swappable you cannot remove a CSF card with your system powered On.
Use Figure 14 and this procedure to remove a CSF card from the card cage.
Warning Power must be Off to the router to remove the CSF card. The CSF card is not a hot-swappable component of the Cisco 12404 Internet Router.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Loosen the two captive screws on each side of the CSF card
Step 3 Grasp the card ejector levers and pivot them away from the CSF card faceplate
Figure 14 CSF Card Location
Step 4 Slide the CSF half way out of the slot, then stop
Step 5 Touching only the metal card carrier, use your free hand to support the bottom of the CSF card
Step 6 Slide the card out of the slot and place it directly into an antistatic bag or other ESD-preventive container
Removing the Router Cable-Management Systems
The Cisco 12404 Internet Router has two types of cable-management systems, a chassis cable-management bracket, and an RP and line card cable-management bracket.
Chassis Cable-Management Bracket
The chassis cable-management bracket is attached to the chassis and routes the RP and line card cables away from the chassis.
RP and Line card Cable-Management Bracket
The RP and line card cable-management bracket is attached to each RP and line card and routes the line card cables to the chassis cable-management bracket.
Removing the Chassis Cable-Management Bracket
The chassis cable-management bracket is located at the front of the chassis on the upper left side.
Figure 15 Chassis Cable-Management Bracket Location
Removing a Chassis Cable-Management Bracket
Use Figure 16 and this procedure to remove the chassis cable-management bracket. This bracket keeps the interface cables free of sharp bends and out of the way. Excessive bending in an interface cable can cause performance degradation.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Ensure all cables have been removed from the fingers on the chassis cable-management bracket
Step 3 Loosen the screws that secure the bracket to the chassis and set the bracket aside.
Figure 16 Chassis Cable-Management Bracket
Removing the RP and Line Card Cable-Management Brackets
The RP and line cards are located at the front of the chassis and can occupy any slot, zero (0) through 3 in the RP and line card cage. Your router is configured with the RP in slot 0. See Figure 13. Each RP and line card has network interface cables (NICs) and a cable-management bracket attached to it.
Figure 17 RP or Line Card Cable-Management Bracket
Tools and Equipment
You will need the following items to remove and replace an RP or line card cable-management bracket.
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•Number 1 Phillips screwdriver
Removing an RP or Line Card Cable-Management Bracket
Use Figure 13, Figure 17 and this procedure to remove each RP and line card cable-management bracket.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Identify each RP and line card and write down the following information for each one
•The cable connections on the card
•The location number, the card number and type of card, so that you will know this information when you re-install it in the replacement chassis' card cage
•The network interface cable connection ports on each card
Step 3 On cards with multiple ports, start with the left port on the card and disconnect the interface cable connectors from each of the ports
Step 4 After all of the interface cables are disconnected, loosen the two captive screws on the RP and line card cable-management bracket and pull the bracket away from the card
Installing the Router Components in a Chassis
This section of the Cisco 12404 Internet Router Chassis and Backplane Replacement Instructions document gives you the information needed to install the FRUs into a new or replacement chassis at your location. The Cisco 12404 Internet Router chassis is an integrated, sheet metal assembly that includes.
•1 Consolidated switch fabric card slot
•4 Slot route processor and line card cage
•1 Air filter housing
•1 Fan tray assembly housing
•1 Chassis with backplane
Installing the Fan Tray Assembly
The fan tray assembly housing is located at the rear of the chassis and fits in a channel at the right, rear side of the chassis. Two captive screws secure the fan tray assembly to the chassis. Installing the fan tray assembly is presented in the following sections.
Tools and Equipment
These tools and equipment are needed to remove and replace a fan tray.
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•Number 1 Phillips screwdriver
•Fan tray assembly.
Installing the Fan Tray
Use Figure 10, Figure 11 and this procedure to install a fan tray assembly.
Note The fan tray is designed to install only one way. Excessive force should not be applied when installing the fan tray assembly in the fan tray assembly housing channel.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
•A channel in the bottom of the fan tray assembly housing is provided to guide the fan tray base into the fan tray assembly housing.
Step 2 Hold the fan tray assembly with both hands and insert the connector end of the fan tray into the fan tray housing channel
•Electrical and control line connections for the fan tray assembly are made automatically when the connectors mate.
Step 3 Tighten the two captive screws on the fan tray assembly.
Checking the Fan Tray Assembly Installation
When you power On your router follow these steps to verify that the fan tray assembly is operating properly.
Step 1 Verify that the fan tray assembly is seated properly in its channel
Step 2 Verify the faceplate of the fan tray assembly is seated against the chassis
Step 3 Verify the two fan tray assembly captive screws are tight
•The fans should come On once the connectors are properly mated and the captive screws are tightened.
Step 4 Visually check that the fans are on
•In a noisy environment, place your hand in front of the fans to ensure they are running
Step 5 If the fans do not come on, check for the following conditions:
•Ensure the fan tray assembly is completely seated in its channel
•Ensure the fan tray assembly faceplate is flush against the chassis
•Ensure the two fan tray assembly captive screws are tightened
Step 6 If the AC or DC power source was disconnected to the router, turn the power On and repeat steps 1 through 4.
Step 7 If after you have verified the items in step 5 the fans do not come on, suspect a faulty fan tray assembly.
Step 8 Replace the existing fan tray assembly with a spare, and start over at Step 1.
Caution
If the replacement fans do not come on, shut down your router and contact a Cisco service representative for assistance.
Installing the Air Filter
Use Figure 8, Figure 9 and this procedure to installing the air filter.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Timesaver The arrows on the top edge of the air filter note the direction of air flow. Insert the air filter into its housing with the arrows pointing toward the card cage. See Figure 9.
Step 2 Slide the air filter completely into the air filter housing.
Caution
Do not damage the air filter. Damage to the air filter can restrict the airflow, cause an overtemperature condition in the router and degrade EMI performance.
Installing an AC or DC Power Supply
Warning Do not operate the router with both an AC PEM and a DC PEM installed at the same time. The Cisco 12404 Internet Router must be equipped with either AC PEMs installed in both power shelves or DC PEMs and DC PDUs installed in both power shelves.
Warning DC power distribution units (PDUs) are not hot-swappable and as such, power to the router must be turned Off to remove and replace either DC PDU.
Installing a DC PDU and DC PEM
Use Figure 6, Figure 7 and this procedure to install a DC PEM and DC PDU onto each power supply shelf in the router. The DC PDU and DC PEM weighs 11.0 lbs. (4.98 kg.) and should be lifted with both hands.
Warning Ensure each of the DC PEM power switches is Off.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Turn the DC PEM power switch Off
Step 3 Grasp the DC PDU and PEM unit with both hands and slide the unit into the vacant PEM bay
Warning Do not operate the router with both an AC PEM and a DC PEM installed at the same time. The Cisco 12404 Internet Router must be equipped with either AC PEMs installed in both power shelves or DC PDUs and DC PEMs installed in both power shelves.
Step 4 Ensure the PDU and PEM are secure on the power shelf and the PEM connector is seated to the PDU connector
•Electrical connections between the PDU and the PEM are made automatically when the PEM is fully seated on the power shelf, and the system screws and captive screws are tightened. See Figure 7.
Caution
Ensure the DC PEM power switch is in the Off position
Step 5 With a flat-blade screwdriver, tighten all of the captive screws
Step 6 Once you have applied power to your router, turn On the DC PEM power switch
Step 7 Visually check that the green INPUT OK and OUTPUT OK LEDs are both On
Step 8 Visually check that the amber OUTPUT FAIL LED is Off
Step 9 Visually check that the DC PEM fans are On
Checking the DC PDU and DC PEM Installation
After installing the DC PDU and DC PEM in the chassis and you have applied power to your router. Use Figure 7 and this procedure to check that the power supply has been installed correctly and is operating properly.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Ensure the DC PDU and DC PEM are completely inserted in the power shelf
Step 3 Ensure the On/Off power switch is turned On.
Step 4 If the INPUT OK and OUTPUT OK LEDs on the PEM are off, verify the following:
•DC PEM and DC PDU are firmly seated in the power shelf
•DC PEM power switch is On
•All PDU and PEM captive screws are tight.
Step 5 If the amber OUTPUT FAIL LED is On, verify the following:
•DC PEM and DC PDU are firmly seated in the power shelf
•DC power source circuit breaker is switched On
•DC power cables are firmly attached to the terminal block
•DC PEM power switch is On
•All PDU and PEM captive screws are tight.
Step 6 If the amber OUTPUT FAIL LED on the PEM remains On, after you have verified the items in step 5, suspect a faulty PEM.
Step 7 Replace the existing PEM with a spare PEM, and start over at Step 1. If the amber OUTPUT FAIL LED on the replacement PEM stays on:
•Contact a Cisco service representative for assistance
Step 8 If the green INPUT OK and OUTPUT OK LEDs on the spare PEM goes on, return the faulty PEM for replacement.
Installing a CSF and Alarm Card
Use Figure 13, Figure 14 and this procedure to install a CSF and alarm card in your chassis.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Power should be Off to your router; if not Power down your router.
•Use the AC power down procedure "Powering Down the AC Powered Router" for AC powered routers
•Use the DC power down procedure "Removing an AC PEM for DC powered routers
Step 3 After you have powered down your router re-attach an ESD-preventive strap to your wrist or ankle; attach the ESD clip to the chassis or to a bare metal surface and proceed to step 4
Step 4 Remove the CSF card from its antistatic bag or ESD-preventive container
•Touching only the metal card carrier
Note There are card slot alignment grooves on each side of the CSF cage. When you reinstall a card in an CSF slot, make sure you carefully align both edges of the card carrier in the corresponding card slot grooves.
Caution
Avoid touching the card circuitry or any connectors.
Step 5 Set both edges of the CSF carrier into the card slot carrier alignment grooves on either side of the CSF cage
Step 6 Pivot the ejector levers away from each other; rotate each ejector lever outward away from the faceplate.
Step 7 Use both thumbs to slide the card carrier into the CSC slot until the ejector levers make contact with the front of the card cage, then stop
Step 8 Pivot the ejector levers toward the faceplace until the connector seats in the backplane
Caution
CSF ejector levers may not fit flush against the CSF faceplate.
Step 9 Tighten the captive screws on each side of the CSF faceplate
Installing an RP or Line Card
Use Figure 12 and this procedure to install an RP or line card in your chassis.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Check your notes on the line car d and RP slot assignment and network interface cable information that you wrote down when you were removing the other RP or line card. Use those notes as a guide when installing the RP and line cards in the replacement chassis
Caution
Handle the RPs and line cards by the metal card carrier edges only; avoid touching the board itself or any connector pins.
Step 3 Remove the RP or line card from its shipping package and antistatic bag
Step 4 Set both edges of the RP or line card carrier into the card slot carrier alignment grooves on either side of the card cage
Caution
Do not allow the line card to rest partially inserted into the slots as this will damage the EMI shielding on the RP or line card in the slot directly below.
Step 5 Pivot the ejector levers away from each other; rotate each ejector lever outward away from the faceplate
Step 6 Grasp the edges of the metal card carrier with both hands to support and guide the RP or line card into the slot alignment grooves in the card cage
Step 7 Use both thumbs to slide the card carrier into the RP or line card slot until the ejector levers make contact with the front of the card cage, then stop
Step 8 Grasp the two RP or line card ejector levers and pivot them toward the card faceplate until they are perpendicular to the faceplate; this action will seat the RP or line card in the backplane connector
Step 9 Tighten the captive screws on each side of the faceplate to prevent the RP or line card from becoming partially dislodged from the backplane and to ensure proper EMI shielding
Note The line card captive screws must be tightened to meet EMI specification standards.
Repeat Step 1 through Step 9 for each additional RP or line card you wish to install.
Installing the Cable-Management Brackets
The Cisco 12404 Internet Router has two types of cable-management systems, a chassis cable-management bracket, and an RP and line card cable-management bracket.
Chassis Cable-Management Bracket
The chassis cable-management bracket is attached to the chassis and routes the RP and line card cables away from the chassis.
RP and Line card Cable-Management Bracket
The RP and line card cable-management bracket is attached to each RP and line card and routes the line card cables to the chassis cable-management bracket.
Installing the Chassis Cable-Management Bracket
The chassis cable-management bracket is located at the front of the chassis on the upper left side.
Tools and Equipment
You will need the following items to install the chassis cable-management bracket.
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•Number 2 Phillips screwdriver
•Chassis cable-management bracket.
Installing a Chassis Cable-Management Bracket
Use Figure 15, Figure 16 and this procedure to install a chassis cable-management bracket to the chassis. This bracket keeps the network interface cables (NICs) free of sharp bends and out of the way. Excessive bending in an interface cable can cause performance degradation.
Step 1 Attach an ESD-preventive strap to your wrist or ankle; and attach the ESD clip to the chassis or to a bare metal surface
Step 2 Hold the chassis cable-management bracket in place and insert the screws through the holes in the bracket and into the holes in the chassis
Step 3 Tighten the screws that secure the bracket to the chassis.
Installing an RP or Line Card Cable-Management Bracket
Use Figure 12, Figure 13 and this procedure to install an RP or line card cable-management bracket.
Tools and Equipment
To remove and replace an RP or line card you will need the following items.
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•Number 2 Phillips screwdriver
•Route processor or line card.
Installing the RP and Line Card Cable-Management Bracket
When you install an RP or line card in the RP and line card cage, you must attach the line card cable-management bracket to the RP or line card faceplate and reconnect the network interface cables (NIC) to the RP or line card.
Use Figure 18 and this procedure to connect NICs to an RP or line card.
Step 1 Attach an ESD-preventive strap to your wrist and to the chassis; or to a bare metal surface
Step 2 Attach an appropriate number of velcro straps to support the interface cables, through the slots in the cable-management bracket
Step 3 Pull the small end of the velcro strap through the slot in the cable-management bracket
Figure 18 Line Card or RP Cable-Management Brackets with Velcro Straps
Step 4 Insert the small end of the velcro strap into the slot in the wide end of the velcro strap
Step 5 Pull the small end through the velcro strap slot to secure it to the cable-management bracket.
Step 6 Proceed from the left port on the RP or line card, to the right port, identify the NIC for the RP or line card port and insert the cable connector into the RP or line card port
Step 7 Align each RP or line card interface cable with the cable-management bracket to which it belongs
Step 8 Adjust the interface cable in the cable-management bracket to prevent any kinks or sharp bends in the interface cable
Note Allow adequate strain relief and avoid excessive bending of a network interface cables; these conditions can cause performance degradation.
Step 9 Repeat steps 1 through 8 for the remainder of the interface cables for each line card
Step 10 Secure the interface cables to the cable-management bracket by wrapping the velcro around them. Do not wrap the velcro too tight.
Step 11 Press the velcro strap against itself to secure it.
• Figure 18 shows a generic cable-management bracket and velcro strap assembly
Installing the Chassis
Caution
When re-installing the chassis in a rack or enclosure, secure the center mount bracket to the chassis so that it does not block the air flow. See
Figure 3.
If you are installing your chassis in a rack enclosure, a table top or on a flat surface, you will find these procedures in the "Cisco 12404 Internet Router Installation and Configuration Guide" Chapter 3, "Installing the Cisco 12404 Internet Router."
We strongly recommend that you connect the central office (CO) ground system or interior equipment grounding system to the chassis. Grounding to the CO system or your interior equipment grounding system meets the network equipment building system (NEBS) bonding and grounding requirement.
Power On the Router
Use the following procedures and illustrations to power On your AC or DC powered router. Power on the router by switching on all the circuit breakers, connecting all required power cables and/or plugging the power cord into an active power source that controls power to the AC PEM or DC PDU.
Connecting to an AC Power Source
This section provides the procedure for connecting your router to an AC power source. A power factor corrector (PFC) allows the PEM to accept AC power source voltage from an AC power source operating between 100-120 VAC, 15-Amp service in North America; and a range of 85-264 VAC, 10-Amp service in an international environment.
Caution
The AC PEM weighs 14.0 pounds (6.35 kg.). Use two hands when handling a PEM.
Step 1 Attach an ESD-preventive strap to yourself and to either the chassis, or to a bare metal surface
Step 2 Using two hands to support and guide the PEM, slide it into the PEM bay
Step 3 Push the PEM all the way into the bay until the PEM connector engages the backplane connector
Step 4 Tighten the captive screws on the PEM faceplate. See Figure 5.
•All electrical connections between the power supply and the backplane are made automatically when the power supply is fully inserted in the power supply bay
Step 5 Insert the AC power cord into the power cord receptacle on the PEM. See Figure 5.
Caution
Turn the AC PEM power switch OFF.
Step 6 Connect the other end of the AC power cord to the AC power source outlet
•We recommend attaching each AC PEM to an independent power source for full redundancy. We also recommend that you use an uninterruptable power source (UPS) to protect against power failures at your site.
Step 7 Verify that the AC power source circuit breaker servicing the AC PEM is switched On
Step 8 Turn On the AC PEM power switch.
Note When operating your router on an AC power source, both PEM shelves must have all AC PEMs installed to ensure compliance with regulatory EMI standards.
Checking the Startup
Check the startup banner and displays to ensure that the system has restarted properly and that all the interfaces reinitialize properly. You should observe the PEM LEDs shown in figures Figure 19. Also, listen for the fans in the fan tray, you should immediately hear them operating. In a noisy environment, the fans might be difficult to hear; therefore, place your hand in front of the exhaust vents at the side of the chassis to verify that the fans are operating.
Figure 19 AC PEM LEDs
|
1
|
INPUT OK |
Green |
AC is present and within specified limits |
|
2
|
OUTPUT OK |
Green |
Power supply module is operating normally in a powered up condition |
|
3
|
OUTPUT FAIL |
Amber |
Power supply module is operating in a fault condition and shutdown has occurred |
Visually check the following LED and console display items:
• CSF LEDs
•MBus LEDs on the CSF
•RP LEDs on the RP
•Console terminal display.
Consolidated Switch Fabric LEDs
The MBus and CSF LEDs are located at one end of the CSF faceplate, near an ejector lever. Figure 20 shows the CSF and MBus LEDs.
Figure 20 CSF and MBus LEDs Location
Route Processor LEDs
RP LEDs are located at one end of the RP faceplate, near the ejector lever. Figure 21 shows the RP alphanumeric LED displays.
Figure 21 RP Alphanumeric LED Displays
Each four-digit display shows part of a two-line system message. During the RP boot process, the LED displays present a sequence of messages that may not be readable due to the limited amount of time they flash in the display. For LED display information see the "Cisco 12404 Internet Router Installation and Configuration Guide" Chapter 3, "Installing the Cisco 12404 Internet Router."
If the power supplies do not power up or if the system or any interfaces do not initialize properly, see the "Cisco 12404 Internet Router Installation and Configuration Guide," Chapter 4, "Troubleshooting the Installation".
If you are still unable to resolve the problem, contact your Cisco service representative for assistance at "Obtaining Technical Assistance."
Connecting to a DC Power Source
This section provides the procedure for connecting your router to a DC power source. A power factor corrector (PFC) allows the PEM to accept DC power source voltage from an AC power source operating between 100-120 VAC, 15-Amp service in North America; and a range of 85-264 VAC, 10-Amp service in an international environment.
We recommend each DC PDU be connected to an independent power source for full redundancy. We also recommend that you use an uninterruptable power source (UPS) to protect against power failures at your site.
Tools and Equipment
You will need the following items to connect DC power to your router.
•ESD-preventive strap
•3/16-inch flat-blade screwdriver
•1/4-inch flat-blade screwdriver
•Number 1 Phillips screwdriver
Connecting a DC PDU and DC PEM Assembly
Each DC PDU should be connected to separate DC sources using six threaded terminals. Two terminals for negative (source DC), two terminals for positive (source DC return), and two terminals for ground. The DC power cable leads should be 4 American Wiring Gauge (AWG) high strand count wire. The DC PEM and DC PDU assembly weighs 14.0 pounds (6.35 kg.). Use two hands when handling the power supply.
Warning Power to your router must be Off and all cables disconnected before you install the DC power assembly. The DC PDU and DC PEM when connected, is not a hot-swappable, field replaceable unit.
Use Figure 6, Figure 7, Figure 22 and this procedure to install the DC PEM and DC PDU in your router. The DC PDU and PEM install at the rear of the chassis.
Step 1 Attach an ESD-preventive strap to yourself and to either the chassis, or to a bare metal surface.
Caution
If recently removed from another chassis, the DC power supply may be hot, use caution when handling a hot PEM and PDU.
Step 2 Insert the DC power module into the power shelf at the rear of the chassis
Step 3 Press the power supply against the backplane until the connectors are seated against the backplane receptacles
Step 4 Tighten all of the captive screws on the faceplate
•All electrical connections between the power supply and the backplane are made automatically when the power supply is fully inserted in the power shelf.
Step 5 Use a 1/4-inch screwdriver to tighten the captive screws on the DC PDU.
Figure 22 DC PDU Power Block
|
1
|
Negative Terminal Port |
3
|
Ground Terminal Port |
|
2
|
Positive Terminal Port |
4
|
Terminal Port Connector Screws |
Step 6 Secure each lead to the proper terminal port by tightening the terminal port connector screws with a 3/16-inch flat-blade screw driver.
Step 7 Verify that the DC power source circuit breaker servicing the DC PDU and PEM is switched On
Step 8 Turn On the DC PEM power switch.
Note When operating your router on DC power source, both PEM shelves must have all DC PDUs and DC PEMs installed to ensure compliance with regulatory EMI standards.
Checking the Startup
Check the startup banner and displays to ensure that the system has restarted properly and that all the interfaces reinitialize properly. You should observe the power module LEDs shown in figure Figure 23. Also, listen for the fans in the fan tray, you should immediately hear them operating. In a noisy environment, the fans might be difficult to hear; therefore, place your hand in front of the exhaust vents at the side of the chassis to verify that the fans are operating.
Visually check the CSF LEDs, MBus LEDs on the CSF, and the RP LEDs on the RP. RP LEDs are located at one end of the RP faceplate, near the ejector lever. Figure 21 shows the RP LED displays.
On the console terminal, verify that the console displays the system banner and that the system and all interfaces initialize successfully.
DC Power Entry Module LEDs
Verify the DC PEM LEDs are On and their status is OK.
Figure 23 DC PEM LEDs
|
1
|
DC PDU |
n/a |
n/a |
|
2
|
DC PEM |
n/a |
n/a |
|
3
|
INPUT OK |
Green |
DC is present and within specified limits |
|
4
|
OUTPUT OK |
Green |
Power supply module is operating normally in a powered Up condition |
|
5
|
OUTPUT FAIL |
Amber |
Power module is operating in a fault condition and shutdown has occurred |
If the power assembly does not power up, or if the system or any interfaces do not initialize properly, see the "Cisco 12404 Internet Router Installation and Configuration Guide," Chapter 4, "Troubleshooting the Installation." If you are still unable to resolve the problem, contact your Cisco service representative for assistance "Obtaining Technical Assistance.
Obtaining Documentation
Sources for obtaining documentation from Cisco Systems and providing feedback are presented in the following sections.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
•http://www.cisco.com
•http://www-china.cisco.com
•http://www-europe.cisco.com
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.
This document is to be used in conjunction with the Cisco 12404 Internet Router Installation and Configuration Guide.
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