-
- Monitoring Alarms
- Operating and Monitoring the Network
- Updating Device Inventory
- Configuring Device Features
- Working With Device Configurations
- Maintaining Software Images
- Working with Wireless Operational Tools
- Ensuring Consistent Application Experiences
- Working with Wireless Mobility
- Configuring the Cisco AppNav Solution
- Configuring WAAS Container
- Troubleshooting
- Reports
- Prime Infrastructure User Interface Reference
Cisco Prime Infrastructure 2.1 User Guide
- Updated:
- February 11, 2018
Chapter: Reports
Managing Reports
Cisco Prime Infrastructure reporting is necessary to monitor the system and network health as well as troubleshoot problems. A number of reports can be generated to run on an immediate or a scheduled basis. Each report type has a number of user-defined criteria to aid in defining the reports. The reports can be formatted as a summary, tabular, or combined (tabular and graphical) layout. After they have been defined, the reports can be saved for future diagnostic use or scheduled to run on a regular basis.
Reports are saved in either CSV or PDF format and are either saved to a file on Prime Infrastructure for later download or emailed to a specific email address.
- Current—Provides a snapshot of data that is not time-dependent.
- Historical—Retrieves data from the device periodically and stores it in the Prime Infrastructure database.
- Trend—Generates a report using aggregated data. Data can be periodically collected from devices and a schedule can be established for report generation.
With Prime Infrastructure, you also have the ability to export any report that you can view, sort reports into logical groups, and archive for long-term storage.
The Reports menu provides access to all Prime Infrastructure reports as well as currently saved and scheduled reports. It includes:
- Report Launch Pad—The hub for all Prime Infrastructure reports. From this page, you can access specific types of reports and create new reports (see Managing Reports).
- Scheduled Run Results—Allows you to access and manage all currently scheduled runs in Prime Infrastructure, and to access and manage on-demand exports as well as emailed reports (see Managing Scheduled Run Results).
- Saved Report Templates—Allows you to access and manage all currently saved report templates in Prime Infrastructure (see Managing Saved Report Templates).
For information about the report field descriptions, see the Cisco Prime Infrastructure 2.1 Reference Guide.
Managing Reports
The Report Launch Pad provides access to all Prime Infrastructure reports from a single page. From this page, you can create and save new reports, view current reports, open specific types of reports, schedule a report to run later, and customize the results of a report.
Tip
To see more report details, rest your cursor over the tool tip next to the report type.
Creating, Scheduling, and Running a New Report
To create, schedule, and run a new report:
Step 1 Choose Report > Report Launch Pad.
Step 2 Choose a category from the left sidebar menu to see the report types for each report category, select the check box for the appropriate report in the main area of the Report Launch Pad, then click New.
Step 3 In the Report Details page, complete the fields as described in the Report Launch Pad > Report Type > New section in the Cisco Prime Infrastructure 2.1 Reference Guide. Parameters shown in the Report Details will vary with the report type. With some reports, you will need to customize the report results. See Customizing Report Results.
Step 4 If you plan to run this report later or as a recurring report, enter Schedule parameters as described in the Report Launch Pad > Report Type > New section in the Cisco Prime Infrastructure 2.1 Reference Guide.
Step 5 To run the report, choose one of the following options:
- Run—Click to run the report without saving the report setup.
- Save—Click to save this report setup without immediately running the report. If you have entered Schedule parameters, the report runs automatically at the scheduled date and time.
- Run and Save—Click to save this report setup and run the report immediately.
- Save and Export—Click to save the report, run it, and export the results to a file. You will be prompted to:
– Select the exported report’s file format (CSV or PDF).
– Choose whether to send an email when the report has been generated. If you choose this option, you must enter the destination email address and the email subject line content, and choose whether you want the exported file included as an attachment to the email.
When you are finished, click OK.
- Save and Email—Click to save the report, run it, export the results as a file, and email the file. You will be prompted to:
– Select the exported report file format
– Enter the destination email address and the email subject line content
When you are finished, click OK.
If a report has been saved for a specific report type, you can access the current reports from the Report Launch Pad.
Note You cannot change or update generated reports for all subdomains at the same time. You can open and change the reports individually through their respective subdomains. To update all reports, delete the reports created on subdomains and regenerate virtual domain reports with the changes.
Customizing Report Results
Many reports allow you to customize their results, so that you can include exclude different types of information. If the report you are creating permits this, it will display a Customize button. You can click this button to access the Create Custom Report page and customize the report results.
Customizing report results is sometimes required. For example, adding Flexible NetFlow (FNF) Extension parameters to the Traffic Analysis, Application, or Voice Video Data monitoring template makes those parameters part of your Prime Infrastructure monitoring setup. However, this does not mean that the collected FNF extension monitoring data will automatically appear in the corresponding Conversations reports for Core, Application Response Time (ART), and RTP performance. To ensure that FNF data is included in Conversations reports, you must add the FNF parameters to the “Data fields to include” column using the Create Custom Report page (see Report Launch Pad > Report Type > New > Customize section in Cisco Prime Infrastructure 2.1 Reference Guide).
Step 1 Choose Report > Report Launch Pad.
Step 2 Click the Report Title link for the appropriate report.
Step 3 In the Report Details page, click Customize.
Step 4 On the Create Custom Report page, complete the required information, then click Apply to confirm the changes.
Note The changes made in the Create Custom Report page are not saved until you click Save in the Report Details page.
Managing Scheduled Run Results
To view all scheduled runs in Prime Infrastructure, choose Report > Scheduled Run Results .
Note The scheduled report tasks are not visible outside the Virtual Domain they run in. The results of the scheduled report tasks are visible in the Scheduled Run Results page of the respective domains.
The list of scheduled runs can be sorted by report category, report type, time frame, and report generation method. For information about the fields on this page, see the Scheduled Run Results section in the Cisco Prime Infrastructure 2.1 Reference Guide.
Managing Saved Report Templates
Saved report templates are available at Report > Saved Report Templates. From the Saved Report Templates page, you can create report templates and manage saved report templates. You can also enable, disable, delete, or run saved reports, and you can filter and sort report templates by category, type, and status. For information about the fields on the Saved Report Templates page, and about filtering saved report templates, see the Cisco Prime Infrastructure 2.1 Reference Guide.
The Saved Report Templates page displays the following information:
Note Click the report title to view the details for this report.
- Report Type—Identifies the specific report type.
- Scheduled—Indicates whether this report is enabled or disabled.
- Virtual Domain—Identifies the name of the virtual domain under which this report is scheduled.
- Run Now—Click the Run icon to immediately run the current report.
Note When you run any domain based report for a sub virtual domain, the report displays all of the device attributes that are mapped to the virtual domain where you are currently logged-in.
Prime Infrastructure Reports
The report shows hourly, daily or weekly data depending on a Data retention period configured by choosing Administration > Settings > System Settings > Data Retention. The data is retrieved from the database based on the following conditions:
1. Up to last 1 day, the data is fetched from raw table.
2. From last 2 days to 4 weeks, the data is fetched from a hourly aggregated table.
3. From previous month calendar to last 12 week, the data is fetched from daily aggregated table.
4. From last 6 months to last 1 year, the data is fetched from a weekly aggregated table.
The Reports Launch Pad provides access to the following Prime Infrastructure reports:
- Autonomous AP Reports
- CleanAir Reports
- Client Reports
- Compliance Reports
- Device Reports
- Guest Reports
- MSE Analytics Reports
- Mesh Reports
- Network Summary Reports
- Performance Reports
- Raw NetFlow Reports
- Security Reports
For detailed information about Prime Infrastructure reports, see the Cisco Prime Infrastructure 2.1 Reference Guide.
Autonomous AP Reports
The following table describes the various Autonomous AP reports that you can generate in Prime Infrastructure.
CleanAir Reports
The following table describes the various CleanAir reports that you can generate in Prime Infrastructure.
Client Reports
Note When you create a virtual domain, the statistics collection for the virtual domain starts after its creation. Therefore, you do not get the hourly statistics for the previous hours (prior to the creation of the virtual domain) as you get the statistics for the ROOT-DOMAIN.
The following table describes the various Client reports that you can generate in Prime Infrastructure.
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This report displays the busiest and least busy clients on the wireless network by throughput, utilization, and other statistics. You can sort this report by location, by band, or by other parameters. Note Busiest Clients reports do not include autonomous clients. |
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This report displays the 802.11 and security statistics for Cisco Compatible Extensions v5 clients or Cisco Compatible Extensions v6 clients depending upon the options that you choose to run the report. Note The CCX Client Statistics report does not contain client information from Cisco 5700 Series Wireless Controller and Cisco Catalyst 3850 Series Switches. |
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This trending report displays the total number of active clients on your wireless network. The Client Count report displays data on the numbers of clients that connected to the network through a specific device, in a specific geographical area, or through a specific or multiple SSIDs. Note Client Count reports include clients connected to autonomous Cisco IOS access points. Note When you run the client count report for two different virtual subdomains under the root domain, the data reported might be the same even if the controllers assigned to the two virtual subdomains are different. This is because the report returns data for all of the controllers in the system. If you want to get a separate report for a virtual domain, run the report as a particular virtual domain user other than a root domain user. |
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This report provides client sessions for a given period of time. It displays the history of client sessions, statistics, and the duration for which clients are connected to an access point at any given period of time. |
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The Client Summary is a detailed report that displays various client statistics. When Prime Infrastructure does not receive client traps, it relies on client status polling to discover client associations (the task runs every 5 minutes by default). However, Prime Infrastructure cannot accurately determine when the client was actually associated. Prime Infrastructure assumes the association started at the polling time, which might be later than the actual association time. Therefore, the calculation of the average client throughput can give inaccurate results, especially for short client sessions. Note Prime Infrastructure counts only authenticated sessions. If a user fails on DHCP or authentication, Prime Infrastructure might not have a session for it. Also, Prime Infrastructure considers every detected AP association as a session. For instance, if a client roams from one access point to another, Prime Infrastructure can have two association sessions. |
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This report displays the traffic by the wireless clients on your network. |
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This report displays Traffic Stream Metrics for clients. You can select from the following: Note The traffic stream metrics and radio performance background tasks must be running prior to generating this report. |
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This report displays the details of the clients that are disassociated for a specified duration. |
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This trending report displays the total number of active clients in your wireless network. |
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This trending report displays the failed or succeeded client posture status count on your network. |
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This report displays the ongoing bandwidth used by the wireless clients on your network. Note The Throughput report does not include wired clients or clients connected to autonomous Cisco IOS access points. |
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This is a detailed report that displays the summary of all unique client and users. This report has four sub reports: Note The report can be customized to show or hide each of the sub report. |
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This report displays all unique clients by the time, protocol, and controller filters that you select. A unique client is determined by the MAC address of the client device. These clients are sorted by controller in this report. Note The Unique Client report covers any client that started or ended a connection during the time period that you specified when you scheduled the report. |
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1.The Subreport Client Summary view is tabular only. Other subreports, such as Client Summary by Protocol, support tabular, and graphical report views are customizable to show either or both. |
Compliance Reports
The Configuration Audit report displays the differences between Prime Infrastructure and its controllers. The PCI DSS Compliance report summarizes your Wireless LAN Security components with reference to the Payment Card Industry (PCI) Data Security Standard (DSS) requirements. PCI DSS compliance is required for all merchants and service providers that store, process, or transmit cardholder data. You can find PCI DSS standards at the PCI Security Standards Council website.
The following table describes the various Compliance reports that you can generate in Prime Infrastructure.
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This report displays the change audit data such as the inventory and configuration changes of a device. |
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This report displays discrepancies such as inconsistencies, anomalies, or misconfigurations in your network. Note The network discrepancies are computed using database queries. So, if there is any increase in the device count, the performance of this report is impacted. Always use scheduled option to run this report. |
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This report displays, in detail, the PCI Data Security Standard (DSS) Version 2.0 requirements that are relevant to your wireless network security. |
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This report displays the summarized PCI DSS Version 2.0 requirements that are relevant to your wireless network security. |
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This report displays the configuration differences between Prime Infrastructure and its controllers. You must configure audit mode in the Administration > Settings page. In audit mode, you can perform an audit based on templates or the stored configuration. The report shows the last time an audit was performed using the Configuration Sync background task. |
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PSIRT Detailed2 |
This report is generated for devices in the network to check the Cisco Security Advisory Compliance against the customer network. |
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PSIRT Summary 1 |
This reports displays a summary of Software versions in the network affected by the posted Cisco Product Security Notices. |
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2.You must enable the compliance service, restart the server, and synchronize inventory to view and generate the PSIRT reports. For more information about enabling the compliance service, see the Configuring Server Settings section in the Cisco Prime Infrastructure 2.1 Administrator Guide. |
Device Reports
The following table describes the various device reports that you can generate in Prime Infrastructure.
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This report displays the Tx and Rx utilization of AP Ethernet ports. |
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This report displays scheduled download software task status. |
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This report displays access point load, noise, interference, and coverage profile status. |
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This report shows the time since the radio was down for all of the APs that are managed by Prime Infrastructure. |
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This report displays a list of access points that are broadcasting SSID(s). This report allows you to filter devices by RF group name, mobility group name, access point group name, SSID, location, and other statistics. Note This report, by default, displays a list of access points that are broadcasting one or more SSIDs; the All SSIDs filter is chosen by default. Access points that are not broadcasting an SSID are not displayed. Note The AP Summary report does not include Autonomous access points. For Autonomous access points, you need to run an Autonomous AP Summary report. |
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This report displays the access points with the highest total usage (transmitting, receiving, and channel utilization) on your wireless network. |
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This report displays CPU utilization switch usage on your network. |
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This report displays the Quality of Service (QoS) statistics for the classmap in your network. |
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This report displays detailed information about the hardware in your network. |
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This report displays detailed information about the software in your network. |
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This report displays the credential status of the devices in your network. |
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This report displays composite details of device health in your network. |
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This report displays Dmvpn data for the devices in your network. |
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This report displays the VPN status of the devices in your network. |
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This report displays the identity capability summary for the switches in your network. |
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This report displays the interfaces with highest or lowest availability of devices in your network. Note You must create and deploy an Interface Health template to see this report. See Setting Up WAN Interface Monitoring for more information. |
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This report displays the percentage of interface utilization by the devices in your network. |
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This report displays the interfaces with highest or lowest Rx/Tx utilization by the devices in your network. |
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This report allows you to generate inventory-related information for controllers, access points, and MSEs managed by Prime Infrastructure. This information includes hardware type and distribution, software distribution, CDP information, and other statistics. Note Disassociated access points with values of null or " (double quote) for model and serial number are filtered out of AP Inventory reports. |
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This report displays the memory utilization summary for the switches in your network. |
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This report displays the access points that are not connected to the configured primary controller. |
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This report displays associated and authenticated client count over selected duration for access points in your wireless network. This report is sorted by associated client count in ascending order. |
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This report displays the VLAN information for switches in your network. |
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This report displays inventory information about the wired devices in your network. |
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This report displays the wired devices with the highest availability in your network. You must first apply the Device Health template (Design > Configuration > Monitor Configuration > Features > Metrics > Device Health) on all devices for which you want to generate data in this report. For example, if you apply the Device Health template on 10 devices, and then generate the Wired Device Availability report, the report includes data for those 10 devices only. |
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This report displays the detailed module information for wired devices in your network. |
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This report displays port attribute information such as admin status, operational status, MAC address, and so on. |
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This report displays the access point uptime, the LWAPP uptime, and the LWAPP join time. |
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This report displays the controller, AP, and MSE usage on your wireless network. These statistics (such as CPU usage, memory usage, link utilization, and radio utilization) can help identify current network performance and help with capacity planning for future scalability needs. |
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EOX Hardware Detailed4 |
This report displays the End of Life/Support announcement dates for devices in the network. |
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EOX Module Detailed 2 |
This report gives the End of Life/Support announcement dates for each module in the network. |
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EOX Software Detailed 2 |
This report displays the End of Life/Support announcement dates for device software versions in the network. |
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EOX Summary Report 2 |
This report displays a summary of the hardware, software, and module types that have End of Life/Support announcement dates and the number of such devices in the network. |
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3.The Combined inventory report now contains APs, Controllers, MSEs, Autonomous APs, and Switches. Reports that are filtered by model or version support both tabular and graphical views. These views are customizable with setting such as Count of Controllers by Model. Other reports, such as Controller Inventory, are tabular only. 4.You must enable the compliance service, restart the server, and synchronize inventory to view and generate the EOX reports. For more information about enabling the compliance service, see the Configuring Server Settings section in the Cisco Prime Infrastructure 2.1 Administrator Guide. |
Guest Reports
The following table describes the various Guest reports that you can generate in Prime Infrastructure.
MSE Analytics Reports
The following table describes the various Mobility Services Engine (MSE) Analytics reports that you can generate in Prime Infrastructure.
Mesh Reports
The following table describes the various Mesh reports that you can generate in Prime Infrastructure.
Network Summary Reports
The following table describes the various Network Summary reports that you can generate in Prime Infrastructure.
Performance Reports
The following table describes the various Performance reports that you can generate in Prime Infrastructure.
Raw NetFlow Reports
Using the NetFlow data it receives, Prime Infrastructure creates flow reports based on traffic (for example, Application Response Time, traffic conversations associated per host, URLs, etc.) under Report > Report Launch Pad > Raw NetFlow.
The following table describes the various Raw NetFlow reports that you can generate in Prime Infrastructure.
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Security Reports
The following table describes the various Security reports that you can generate in Prime Infrastructure.
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