Table of Contents
Release Notes for Cisco Prime Infrastructure , Release 2.0
Upgrading Cisco Prime Infrastructure
Supported Wireless LAN Controller Hardware Models
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Prime Infrastructure, Release 2.0
These release notes contain the following sections:
- Introduction
- System Requirements
- Installation Guidelines
- Upgrading Cisco Prime Infrastructure
- Submitting Feedback
- Prime Infrastructure License
- Supported Devices List
- Supported Wireless LAN Controller Hardware Models
- New Features and Enhancements
- Important Notes
- Open Caveats
- Resolved Caveats
- Related Documentation
- Obtaining Documentation and Submitting a Service Request
Introduction
The Cisco Prime Infrastructure is a network management tool that supports lifecycle management of your entire network infrastructure from one graphical interface. Prime Infrastructure provides network administrators with a single solution for provisioning, monitoring, optimizing, and troubleshooting both wired and wireless devices. Robust graphical interfaces make device deployments and operations simple and cost-effective.
Prime Infrastructure provides two different graphical user interfaces (from which you can switch back and forth by clicking the downward arrow next to your login name):
- Lifecycle view, which is organized according to the home, design, deploy, operate, report and administer menus.
- Classic view, which closely corresponds to the graphical user interface in Cisco Prime Network Control System 1.1 or Cisco Wireless Control System (WCS).
For more information on the Lifecycle view of the Prime Infrastructure features, see the following URL:
http://www.cisco.com/en/US/partner/docs/net_mgmt/prime/infrastructure/2.0/user/guide/prime_infra_ug.html
For more information on the Classic view of the Prime Infrastructure features, see the following URL:
http://www.cisco.com/en/US/partner/docs/wireless/prime_infrastructure/2.0/configuration/guide/pi_20_cg.html
System Requirements
For more information on server and web client requirements, see the System Requirements section of the Cisco Prime Infrastructure 2.0 Quick Start Guide .
Installation Guidelines
For detailed information about the installation guidelines, see the following URL:
http://www.cisco.com/en/US/partner/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp56681
Upgrading Cisco Prime Infrastructure
![]()
Note • Make sure you have the necessary minimum disk space required for upgrading as described in the Cisco Prime Infrastructure 2.0 Quick Start Guide.
- Install a patch to the existing system before performing the upgrade.
- We highly recommend that you back up your data before the upgrade and save it for the future.
- Use a console connection when you upgrade to avoid Telnet/SSH terminal timeouts.
- Remove high availability before performing the upgrade.
You can upgrade the following NCS/Prime Infrastructure 1.x versions to Prime Infrastructure 2.0:
- 1.1.1.24 with patch ncs_1_1_1_24-Update.13.4.tar.gz
- 1.2.1.12 with patch PI_1_2_1_12-Update.1.0.tar.gz
- 1.3.0.20 with patch PI_1_3_0_20-Update.1.12.tar.gz and/or PI_1_3_0_20_Update.4-16.tar.gz
- 1.2.1.12 (migrated from 1.2.0.103) with patch PI_1_2_1_12u-Update.1.tar.gz
The following NCS/Prime Infrastructure 1.x backups can be restored to Prime Infrastructure 2.0:
- 1.1.1.24 with Patch ncs_1_1_1_24-Update.13.4.tar.gz
- 1.2.1.12 with Patch PI_1_2_1_12-Update.1.0.tar.gz
- 1.3.0.20 with patch PI_1_3_0_20-Update.1.12.tar.gz and/or PI_1_3_0_20_Update.4-16.tar.gz
- 1.2.1.12 (migrated from 1.2.0.103) with patch PI_1_2_1_12u-Update.1.tar.gz
The following NCS/Prime Infrastructure 1.x versions cannot be upgraded or restored to Prime Infrastructure 2.0:
For detailed information about the application upgrade, see the following URL:
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp56675
Submitting Feedback
Your feedback will help us improve the quality of our product. To send your feedback, follow these steps:
Step 1
If you have configured your mail server, go to Step 8.
Step 2
Choose Administration > System
Settings > Mail Server Configuration .
Step 3
In the Mail Server Configuration page, enter the mail server details.
Step 4
Click Save to save the configuration settings.
Step 5
Choose Help > Help Us Improve Cisco Products .
Step 6
In the Help Us Improve Cisco Products page, select the Yes, collect data periodically option.
Step 8
Choose Help > Submit Feedback (in the Classic view) or click the question mark icon at the top right and then click Submit Feedback (in the LifeCycle view).
![]()
Note
You must configure the email server and then enable data collection to configure the feedback tool.
Prime Infrastructure License
For detailed information on the Prime Infrastructure Licensing, see the following URL:
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html
Supported Devices List
To view the list of supported devices in Prime Infrastructure:
Step 1
Log in to Prime Infrastructure.
Step 2
Switch to the Lifecycle view (if applicable).
Step 3
Click the question mark icon (Help) at the top right.
Step 4
Click Devices Level Support .
Supported Wireless LAN Controller Hardware Models
Table 1 lists the wireless devices and their software versions supported by Prime Infrastructure 2.0.
For detailed information on software compatibility for Cisco wireless devices, see the following URL:
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_
Compatibility_Matrix.htmlTo view the Cisco Prime Infrastructure supported devices, see the following URL:
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/supported/devices/pi20-
supported_devices_list.xlsxCisco Prime Infrastructure supports integration with following devices and versions:
New Features and Enhancements
This section provides a brief description of what is new in this release. For more information about the features and benefits, as well as hardware and software specifications, see the Cisco Prime Infrastructure 2.0 Data Sheet at:
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html–
With Prime Infrastructure 2.0, you can manage up to 13,000 wired devices, up to 1,000 controllers, up to 20,000 Unified Access Points, up to 3,000 autonomous Access Points, and up to 1,000 Network Analysis Modules.
–
Day-1 support of new Cisco devices and software releases helps ensure up-to-date coverage with no manageability gaps, which is provided through monthly IDUs-Incremental Device Updates.
–
Streamlined workflows facilitate design, deployment, and operational lifecycle tasks that align with user roles.
- Plug and Play for Wired/Wireless Devices
- Out-of-the-Box Best Practice Configuration for Optimized Deployment of Cisco Features and Technologies
–
Model-based simplified workflow to assess the network for Cisco TrustSec 802.1x readiness and facilitate the deployment of network technologies and solutions, such as one-click AVC Configuration from device work center, Cisco TrustSec 802.1x and Zone-Based Firewall (ZBF), all based on Cisco best practices.
- Support for Wireless LAN Controller (WLC) Release 7.4
- Support for new hardware and software features introduced in WLC Release 7.4. This includes WLC 5760 controller, 3850 switch, virtual WLC platforms, AP 2600, AP 1550 with EPON interface, high availability with sub-second failover, Proxy Mobile IPv6, and other features.
- Simplified Usability, Troubleshooting and Remediation to Improve application, services and the end-user experience
–
Contextual dashboards and 360-degree User and Device views display only the most relevant information for fast and efficient troubleshooting and remediation.
- Support for End-of-Sale/End-of-Life Lifecycle Management reports for hardware, software and modules.
- Support for PSIRT reports detailing devices impacted by Cisco security advisories.
- Enhanced API support and Out-of-the-Box scripts.
- Mobility Work Center—The Mobility Work Center displays all mobility domains configured in the managed network using Prime Infrastructure.
- Application Services Health Dashboard.
- Automated baselines and dynamic thresholds for enhanced application visibility, monitoring and troubleshooting.
- Embedded Packet Capture support for ASR.
- In Cisco Prime Infrastructure 2.0, you can use WSMA (over SSHv2) for configuring specific features on the ASR and ISR devices.
- The Cisco Easy VPN Remote eliminates much of this tedious work by implementing Cisco Unity Client Protocol, which allows most VPN parameters to be defined at a Cisco IOS Easy VPN server.
- The Interfaces feature helps in setting up physical and logical interfaces. Physical interfaces on a device depend on the device type and its interface processors or port adapters.
- Cisco AppNav, is a hardware and software solution that simplifies network integration of WAN optimization. It also overcomes the challenges related to provisioning, visibility, scalability, asymmetry, and high availability.
- The Cisco Wide Area Application Services (Cisco WAAS) container is a powerful WAN optimization acceleration solution
Important Notes
This section contains important notes about Cisco Prime Infrastructure.
- If you have a large, dynamic network with a high range of roaming, some of the Prime Infrastructure monitoring and configuring screens might show different data for the same devices. For some monitoring screens, Prime Infrastructure displays data it retrieves directly from the devices. For configuration screens, Prime Infrastructure polls the devices, and because polling takes longer because of the network load, the configuration data might not refresh quickly. This limitation occurs primarily on client management screens because of client roaming in wireless networks and the increasing size and client density in such networks. Currently there is no workaround, but in subsequent releases of Wireless Controller software and Prime Infrastructure, enhancements are planned to improve data collection.
- To reset the Prime Infrastructure server back to default factory settings, you must reinstall Prime Infrastructure with the original software image.
- To completely erase all data from the Prime Infrastructure physical appliance (for example, if you are disposing of the appliance and want to remove all data), follow these steps:
1. During the Prime Infrastructure server boot sequence, press Ctrl-H when prompted to enter the raid configuration screen.
2. Click on the virtual drive in the logical view.
3. Select the slow init operation to erase all data from the Prime Infrastructure physical appliance hard drive.
- The CCX Client Statistics report does not contain client information from the Cisco 5760 Wireless Controller and Cisco Catalyst 3850 Series Switches.
- Client Statistics—You will notice that the client statistics data displayed in the CLI output and Prime Infrastructure UI (in the Clients and Users page) are different. This is because the CLI output displays the upstream (data sent to client) and downstream (data received from client) packet/byte count from the AP’s point of view, whereas, the Prime Infrastructure UI displays the upstream (data sent to AP and network) and downstream (data received from AP and network) packet/byte count from client's point of view.
- Support for Cisco 3850 and 5760 devices are available in the LifeCycle view only, that is, you can use the Lifecycle view to configure and monitor Cisco 3850 and 5760 devices while you can use the Classic view to manage the legacy controllers.
- The administrator should perform a “Refresh Config from Controller” or “Sync” operation for each of the network devices in Prime Infrastructure after the devices are upgraded (or the version is changed). Similarly, the administrator should perform a “Refresh Config from Controller” or “Sync” operation for each network device in Prime Infrastructure after the Prime Infrastructure server is upgraded from one release to another. These operations should be performed so that Prime Infrastructure can discover all the new features.
- After upgrading the software image for Cisco Catalyst 3850, you need to run the Switch Inventory task (Administration > Background Tasks > Switch Inventory) to update the Software Version field. This field is not updated as part of the Controller Inventory Background task or by enabling the Administration > System Settings > Controller Upgrade Settings > Auto Refresh After Upgrade option.
- You cannot apply wIPS profile to WLC 7.5 and earlier release using Prime Infrastructure1.4.x or Prime Infrastructure 2.x with MSE 7.6 release.
- The advance search returns correct search results only when you enter complete IPv6 address. The advance search options do not work correctly if you enter partial IP address (that is, wildcard search) for IPv6 address. The quick search does not work with full or partial IP address (that is, wildcard search).
- When a WLC is added to Prime Infrastructure, the Prime Infrastructure will be automatically registered as trap receiver on the WLC. If Prime Infrastructure fails to register as a trap receiver, the controller status task will try to register the Prime Infrastructure IP Address as a trap receiver on WLC during polling. This would enable Prime Infrastructure to receive all the traps raised by WLC.
- SWIM Image Management and Supported Devices—Table 2 provides a brief overview about the different processes involved in managing software images and whether the processes are supported in the Unified Wireless LAN Controllers and devices.
- SWIM and Configuration Archives support for Devices during Cisco Prime Infrastructure releases—Table 3 outlines the devices that the software image management and configuration archives support during the various Prime Infrastructure releases.
Table 3 SWIM and Configuration Archives support for Devices during Prime Infrastructure Releases
Cisco 4400 Wireless LAN Controller1
Open Caveats
Table 4 lists the Open Caveats in Cisco Prime Infrastructure Release 2.0.
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Toolkit . You can track the status of the open caveats using the Bug Toolkit.
Resolved Caveats
Table 5 lists the Resolved Caveats in Cisco Prime Infrastructure Release 2.0.
Click the identifier to view the details of the caveat. This information is displayed in the Bug Toolkit . You can track the status of the resolved caveats, using the Bug Toolkit.
Related Documentation
You can access additional Cisco Prime Infrastructure documentation at:
http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html .
Subscribe to What’s New in Cisco Product Documentation , which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.
This document is to be used in conjunction with the documents listed in the “Related Documentation” section.![]()
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.