With this release, a
new Household Management portlet has been added to the Prime Home portal. This
provides the CSR with the ability to see a list of registered households. Here
you can view and edit households within the system. For each household there is
a household ID, first and last name and an email address. There is also a
search option available in this portlet to enable you to find the required
Clicking on a specific
Household ID opens up the Household View screen under the Device View tab. In
addition to the familiar Household View and Alerts portlets, a new portlet -
Household Properties - appears on the right.
Properties screen also contains editable fields for first and last name and an
email address, as well as the option to associate the required devices to the
household. A Metadata section gives you the option of adding a key and its
value for the household. For example, phone number. For further information on
associating devices to a household, please refer to the Prime Home User Guide.