While every possible
effort has been made to ensure accuracy, the following sections of this Guide
may differ slightly from your product, as it is subject to version
Once a gateway is
located using the search box, the Device View screen appears, displaying a
comprehensive view of the gateway's settings. You can also click on the device
in the Recently Managed Devices section to reach this view.
The Device View
consists of portlets, which provide an overview of the gateway and its network.
Here you can monitor the gateway's performance and resolve issues. The device
navigation menu on the left column simplifies browsing through the gateway's
different aspects and features. On the top left of the screen - the device's
unique identifier (e.g. Serial Number, MAC address etc.) and other identifying
features are displayed.
The specific Device
View portlet displays a graphical representation of the rear panel of the
gateway, providing a real-life image of the gateway and its connections.
Technical status information such as connection, up time, and WiFi statuses are
Figure 1. Device View Portlet
- Connected - The device
responded to a connectivity check initiated by Prime Home and connected
successfully. You can retrieve the current status of the device by clicking the
Refresh Status link.
- Not Connected - The device
failed to respond to a connectivity check and did not establish a connection
with Prime Home.
In addition, major
device capabilities, such as Firewall, WAN, and Wireless, are represented by
icons that display information on their status and provide a quick glance at
alerts that were collected by the device. Click on an icon to be directed to a
screen with further details.