Managing Devices and Branches

Managing Devices

Enterprise Service Automation allows you to manage the devices added to the system. From the Devices > Device Management page, you can add, view, edit or delete the devices.

You can also view the device details by clicking View All Devices in the dashboard of the Enterprise Service Automation home page.

Device Management page contains device management functions that are described in Table 1.

Table 1 Tasks and their Description

Navigation Path

Task

Description

Devices > Device Management > Actions column

View

You can view the detailed Device information, such as Platform, Hostname, Management IP Address, Family, and Vendor.

View Details in PI

You can view the device details in Prime Infrastructure. The Prime Infrastructure login page will appear, in which you need to enter the Username and Password and click Login.

Note   

You can view the device details in PI inventory only for the device(s) with 'Provisioned' status.

Edit

You can edit the branch by filling-in the required parameters and click Save.

Note   

You cannot edit the details for the device(s) that are already assigned or provisioned.

Delete

You can delete the device that is not assigned or provisioned.

Remote display

You can cross-launch the VNC console for the virtual device(s), where you can configure or troubleshoot.

Note   

This option is not applicable for physical devices.

Managing Branches

Enterprise Service Automation allows you to manage the branch location through maps and tables. You can add, view, edit or delete the branches and view the profile details and provisioning status.

Viewing Branches in Map View

To view the branch locations in geographical map:

  1. Choose Branches > Branches Map View from the navigation menu.

    The branch location color in the geographical map indicates the status of the branch as deployed, progress, error in and unknown.


    Note

    You can also view the branches in map by clicking View All Branches in the dashboard of the Enterprise Service Automation home page.

  2. Click the branch location that you want to view.

    On the right side, you can view the topology and device details, such as Type, Name, Serial Number and IP Address, Reachability and Actions in the branch details window. By clicking the icon in Actions column, you can launch VNC console for virtual devices (this option is not applicable for physical devices).


    Note

    You can also provision the branch and view the provisioning status in the branch details window.

Viewing Branches in Table View

You can choose Branches > Branches Table View from the navigation menu to view the branch locations in table form.

Branch Management page contains branch management functions that are described in Table 1.

Table 2  Tasks and their Description

Navigation Path

Task

Description

Branches > Branch Management > Actions column

View

You can view the detailed branch information, such as description, street, street 2, Zipcode/postal code, country.

Edit

You can edit the branch that is not provisioned. Fill-in the required parameters and click Save.

Delete

You can delete the branch that is not provisioned.

Map to Profile

You can provision the branch by mapping it to a profile.

Note   

For more information on branch provisioning, see Provisioning Branches.

View Provisioning Status

You can view the branch provisioning status.

Note   

For more information on provisioning status, see Viewing Provisioning Details.

Profile Details

You can view the mapped profile details, such as topology diagram, associated branches, versions and workflow.

Managing Branch Profiles

Enterprise Service Automation allows you to manage the branch profiles through its intuitive user interface. From the Profiles > Available Profiles page can create, view, edit, clone or delete branch profiles, map to branches, submit profiles for approval and approve or reject the request.

You can also view the profiles by clicking View All Profiles in the ESA dashboard.

Table 1 describes the tasks that can be performed in the Available Profiles page.

Table 3 Tasks and their Description

Navigation Path

Task

Description

Profiles > Available Profiles > Actions column

View Profile

You can view the detailed profile information:

  • Topology Diagram

  • Associated Branches

  • Versions

  • Workflow

Show Topology

The topology diagram of the template is shown in the profile details window.

Map to Branch

You can provision the Profile by mapping it to one or more branches.

Note   

For more details on provisioning, see Provisioning Branches.

Edit Profile

You can edit the custom profile that is not provisioned. Configure the required components and click Save and Submit For Approval.

Clone Profile

You can create a copy of branch profile in Available Profiles page.

Delete Profile

You can delete the branch profile that is not provisioned.

Submit for Approval

You can submit the request for approving the branch profile.

Approve/Reject

Based on configured workflow, you can either approve or reject the submitted branch profile request.

Viewing Provisioning Details

After the branch is successfully provisioned, you can view the deployment details that shows the summary at every logical phase. This helps in diagnosing and troubleshooting the provisioning errors that occurs during any phase.

To view the provisioning details:

    Step 1   Choose Deployments > Deployment Status.

    The Diagnostics page shows the following information:

    • Branch Name- The name of the provisioned branch

    • Status- The branch provisioning status

    • Result- The output of branch provisioning

    • Start Time- The time at which the branch provisioning is initiated

    • Time Taken- Time taken to complete the provisioning process.

    Step 2   To view more information on the provisioning status, click More Details from the Actions Column. The Diagnostic Detail page displays the detailed information about the branch provisioning activity, phase by phase. Each phase has the following information:

    • Serial Number

    • IP Address

    • Device Information

    • State

    • Run Status

    • Result Status

    • Entry Time

    • Exit Time