Perform Backup and Restore
Cisco Prime Collaboration Provisioning allows you to backup your data and restore it. You can schedule periodic backups using the Provisioning UI (Schedule Backup Using the Provisioning User Interface).
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For upgrading Cisco Prime Collaboration Provisioning 12.4 and later releases In Cisco Prime Collaboration Provisioning 12.4, backup and restore requires a mandatory password for enhanced security. Hence, after the upgrade to 12.4, all scheduled backup jobs from 12.x fail. Once upgrade from 12.x to 12.4 is complete, you can cancel all the previously scheduled and saved jobs. The admin has to either reset the password and schedule the backup again or delete the scheduled backup job and reschedule it on 12.4. You can view the upgrade logs for the appropriate message. |
There are two backup and restore scenarios; select the set of procedures that matches your scenario:
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Backup and restore with the same installation or a new installation. For this scenario, see Schedule Backup Using the Provisioning User Interface.
Note
When backing up files, place the files on a different file server. Also, burn the backup data onto a CD.
Cisco Prime Collaboration Provisioning allows you to back up system data and restore it on a different system in the event of total system failure. To restore the backup from another system, the following prerequisites must be met:
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Ensure that the server to which data is restored has the same MAC address as that of the system that was backed up (the IP address and the hostname can be different).
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If you are unable to assign the MAC address of the original system (the one that was backed up) to another system, contact the Engineering Team for information on a new license file (for a new MAC address).
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The procedure to backup and restore data on a different system is the same as the procedure to backup and restore data on the same system.